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Recent guest reviews

Missed my flight and was not given refund of one nite

Good

Everything was good

My only complaint was the A/C wasn’t working properly the last 2 days,also the refrigerator….everything else was awesome,the service was super!!!and the staff was friendly and professional!!!

Great hotel and staff were incredibly helpful. Wish the gym was a little better, only 1 treadmill and stationary bike, the elliptical machine wasn't working.

Bellman's are very nice helpful friendly and tha massage terrppy are very profesional house kipping are tha best at tha hotel very clean organized and freindly

If you’re looking for quiet away from the activities of the city, this is the hotel for you. This is perfect for a relaxing vacation. If you’re looking for more of a party scene, look elsewhere. The breakfast was AMAZING! Staff was extremely friendly and helpful. Overall, great experience.

Beach wasn't hotel property, food on site wasn't worth the price. Room was nice and most staff was friendly.

Everything was perfect. The hotel is beautiful and the staff are very kind.

great atention, very luxury and close to hte beach

The hotel is maybe 15 mins from the airport. It's modern and clean, really well maintained. Staff was friendly and helpful. I would recommend and I would stay there again. It was a good value considering a buffet b'fast was included with the price.

Nice staff, close to beach, good food. Transportation excellent. We will repeat this vacation

Since the moment we arrive the Radisson Ocean Pavillion we receive a warm welcome from the staff. The restaurant is nice, good food, a great prize value and well location in front of the sea. The room was really clean and the Ocean view is awesome.

stayed in the JR suite, very spacious and new. A bit far from the old city but very close to airport. This place deserves 4 maybe even 5 stars.

The hotel is nice, clean, and the staff is nice. Everything is new and designed with modern concepts. Nevertheless, there is no much to do in the hotel, the pool is small, there is no gym, and the bar is expensive. If you want to have some fun, you must leave the hotel and cross the whole city. That is a problem because the hotel does not have any special arrangement with cab enterprises taking into account how they are from everything. In this occasion, I found taxi drivers especially abusive in terms of fares.

Carrera 9 #22-850 Cartagena Bolivar

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in La Boquilla, Radisson Hotel Cartagena Ocean Pavillion is adjacent to La Boquilla Beach and within a 15-minute drive of Marbella Beach. This 233-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at Palenques, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

All of Radisson Hotel Cartagena Ocean Pavillion's 233 soundproofed rooms provide iPod docks, minibars, and safes. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, desks, and wardrobes or closets are also standard.


Property features

Radisson Hotel Cartagena Ocean Pavillion features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for COP 60000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, Multiple Beds, Non Smoking

2 King Beds | Sleeps 4

Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Suite, 2 Bedrooms, Non Smoking, Ocean View

1 King Bed and 1 Queen Bed | Sleeps 6

Guest reviews for Radisson Hotel Cartagena Ocean Pavillion

Everyone (12) Couples (1) Business (2) Family (2)
1
Everyone

Missed my flight and was not given refund of one nite

By on Dec 9, 2021

Review comment responded on Jan 1, 2022

Dear Mr. Henry, Thank you so much for visiting our property. We regret you had missed your flight; as you booked through an agency, any refund about your stay you should require directly with them. On the other hand, I hope you had enjoyed you stay on our facilities. Best regards, Guest Service Coordination Radisson Cartagena Ocean Pavillion Hotel.

4
Family

Good

By on Nov 28, 2021

Review comment responded on Jan 3, 2022

Dear Mr. Gustavo, Thank you so much for taking a moment to share your experience at Radisson Cartagena Ocean Pavillion Hotel. It is a pleasure for all work team to know that you had a good experience with us On behalf of our entire staff at Radisson Cartagena Ocean Pavillion Hotel we thank you for your visit and we hope to have the pleasure to serving you the next time you visit the beautiful Cartagena de indias. Sincerely, Guest Service Coordinator Radisson Cartagena Ocean Pavillion Hotel.

5
Everyone

By on Nov 17, 2021

5
Everyone

Everything was good

By on Oct 1, 2021

Review comment responded on Oct 1, 2021

Dear. Marcksol, Thanks a lot for stay at Radisson Cartagena Ocean Pavillion Hotel and let us to know you had a good experience at our property because we strive daily so that the service, we offer to our guests is based on our service philosophy of Yes I Can! On behalf of all Radisson employee, we would like to thank you for your choice and we hope to see you again on your next trip to Cartagena de Indias. Cordially, Guest Service Coordinator Radisson Cartagena Ocean Pavillion Hotel.

5
Family

My only complaint was the A/C wasn’t working properly the last 2 days,also the refrigerator….everything else was awesome,the service was super!!!and the staff was friendly and professional!!!

By on Sep 5, 2021

Review comment responded on Sep 16, 2021

Dear Mr. Francisco, Thank you very much for taking a moment to share your awesome experience at Radisson Cartagena Ocean Pavillion. It fills us with great joy to know that you have enjoyed our services, but especially, our friendly and professional staff, as we strive daily so that the service, we offer to our guests is based on our philosophy of Yes I Can! On behalf of all Radisson employee, we would like to thank you for your choice and we hope to see you again on your next trip to Cartagena de Indias. Cordially, Guest Service Coordinator Radisson Cartagena Ocean Pavillion Hotel.

3
Everyone

By on Jan 1, 2019

Review comment responded on Jan 8, 2019

Apreciado Huésped, Muchas gracias por compartir su experiencia en Radisson Cartagena Ocean Pavillion. Es agradable ver que tuvo una grata permanencia en nuestras instalaciones, y que disfrutó de los diferentes servicios que tenemos disponible para nuestros huéspedes. Si desea compartir con nosotros detalles de su estadía, para nosotros será un placer conversar con usted personalmente. Anhelamos que nos brinde la oportunidad de hacer de su próxima estancia una experiencia completamente fascinante. Cordialmente, Marian Mercado Coordinadora de Servicio al huésped

5
Everyone

Great hotel and staff were incredibly helpful. Wish the gym was a little better, only 1 treadmill and stationary bike, the elliptical machine wasn't working.

By , from Virginia on Nov 20, 2018

Review comment responded on Nov 30, 2018

Dear Mr. Jaime, Thank you very much for dedicating part of your time to qualify your stay at our Radisson Cartagena Ocean Pavillion Hotel. We are pleased to see through your qualification that you had a pleasant stay with us, however, we regret not having met your expectations, regarding the Gym, the missing treadmill and stationary bike, are in maintenance, that is why during your stay They were not in the area. Your comments and recommendations are very important to us, because they allow us to be better. On behalf of all Radisson staff, we would like to thank you for your choice and we hope to see you again on your next trip to Cartagena de Indias. Cordially,

5
Everyone

Bellman's are very nice helpful friendly and tha massage terrppy are very profesional house kipping are tha best at tha hotel very clean organized and freindly

By on Apr 13, 2018

Review comment responded on Apr 15, 2018

Dear Guest, Thank you for taking the time to rate us. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with the Bellman's and the Girls of the Spa, and they was honored that you mentioned them. On behalf of our entire staff at Radisson we thank you for your stay and hope to see you again when your travels bring you back to Cartagena City! All the best, Lorena Matos Guest Services Coordinator

5

quiet hotel

Everyone

If you’re looking for quiet away from the activities of the city, this is the hotel for you. This is perfect for a relaxing vacation. If you’re looking for more of a party scene, look elsewhere. The breakfast was AMAZING! Staff was extremely friendly and helpful. Overall, great experience.

By , from Connecticut on Feb 24, 2018

Review comment responded on Feb 25, 2018

Dear Ms.Christy, Thank you for taking a moment to share your experience at Radisson Cartagena Ocean Pavillion. We are pleased to know through your qualification and your comments that you had a pleasant stay at the Hotel, and we were ideal for your rest. Thank you for highlighting our varied buffet breakfast and the attention from our staff. We look forward to having the pleasure of serving you again the next time you travel to Cartagena city. Cordially, Marian Mercado Concierge

4
Everyone

Beach wasn't hotel property, food on site wasn't worth the price. Room was nice and most staff was friendly.

By on Jan 21, 2018

Review comment responded on Jan 30, 2018

Dear guest, Thank you for sharing your experience at Radisson Cartagena Ocean Pavillion. We are pleased that you enjoyed your stay at the Hotel, especially the comfort of your room and our team. The beaches in the city of Cartagena by law are not private, but in front of us we have a large extension of them that our guests can enjoy if they wish. We wait for your visit again the next time you travel to the city.

Radisson Hotel Cartagena Ocean Pavillion

Carrera 9 #22-850, Cartagena, Bolivar 130002
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