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Recent guest reviews

Espectacular Hotel everything was amazing !! We will be returning soon !!

We had this hotel booked for a one night stay only. As is clear it is far more expensive than most any other hotel in the Cartagena area. That said, we had an early flight booked to Cusco that would require leaving the hotel by approx midnight. At this time the only road leading to and from the hotel was closed overnight for repairs. We attempted to cancel the booking upon learning of the closure but the hotel absolutely refused to refund the payment made. Also this did not qualify under the insurance agreement. We attempted to explain to the hotel that we understand it was not their fault, not knowing about our flight, but there was also no way of knowing of the road closure on our part. Again, absolute refusal to refund. We lastly attempted to contact Orbitz for assistance which produced no result. I would avoid an unscrupulous hotel such as this and have been recommending to Orbitz to remove them from their site. In my opinion what they did is at the very least the worst in customer service and quite possibly equal to theft. Would never consider this hotel again and will be sure to leave this negative feedback wherever possible.

Ciénaga de Cholón Cartagena

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within 2 miles (3 km) of Corales del Rosario National Park, Las Islas places you within a few miles (5 km) of Baru Church. This 55-room, 4.5-star hotel has 3 restaurants along with conveniences like a private beach and an outdoor pool.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 55 accommodations feature sitting areas. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries and slippers. Minibars, coffee makers, and free newspapers are also standard.


Property features

Las Islas features a private beach, an outdoor pool, and a 24-hour fitness center. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Room (Casa Navegante)

1 Double Bed | Sleeps 4

Tree House (TreeTop)

1 Double Bed | Sleeps 2

Grand Tree House (TreeTop)

1 Double Bed | Sleeps 3

Bungalow, Sea View

1 Double Bed | Sleeps 2

Guest reviews for Las Islas

Couples (2)
5
Partner Couples

Espectacular Hotel everything was amazing !! We will be returning soon !!

By , from Miami on Nov 25, 2020

1
Partner Couples

We had this hotel booked for a one night stay only. As is clear it is far more expensive than most any other hotel in the Cartagena area. That said, we had an early flight booked to Cusco that would require leaving the hotel by approx midnight. At this time the only road leading to and from the hotel was closed overnight for repairs. We attempted to cancel the booking upon learning of the closure but the hotel absolutely refused to refund the payment made. Also this did not qualify under the insurance agreement. We attempted to explain to the hotel that we understand it was not their fault, not knowing about our flight, but there was also no way of knowing of the road closure on our part. Again, absolute refusal to refund. We lastly attempted to contact Orbitz for assistance which produced no result. I would avoid an unscrupulous hotel such as this and have been recommending to Orbitz to remove them from their site. In my opinion what they did is at the very least the worst in customer service and quite possibly equal to theft. Would never consider this hotel again and will be sure to leave this negative feedback wherever possible.

By on Mar 9, 2019

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