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Santa Cruz Cartagena

4.0 star property
Guesthouse with free breakfast, a short walk to Clock Tower

Choose dates to view prices

Photo gallery for Santa Cruz Cartagena

Balcony
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Balcony
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Centro Historico Calle De La Moneda 7-54, Cartagena, Bolivar, 13001
  • Clock Tower
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

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Room options

View all photos for Standard Double Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • 474 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Santa Cruz Cartagena is within a 5-minute walk of Clock Tower and within 15 minutes of other popular attractions like Cartagena de Indias Convention Center. This 4-star guesthouse has 15 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
View more Guest Houses in CartagenaOpens in a new window

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Santa Cruz Cartagena

Guesthouse with free breakfast, a short walk to Clock Tower
Santa Cruz Cartagena offers express check-in, express check-out, and a terrace. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for COP 60000 per vehicle. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include laundry facilities, a porter/bellhop, and barbecue grills.
Guests can expect free WiFi and 20-inch TVs with cable channels. In-room massages are available, and other amenities include free local calls and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception

Family friendly

  • Babysitting
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 90000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 60000 per vehicle
  • Late check-out fee: COP 90000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-12:30 AM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Santa Cruz Cartagena
Santa Cruz Cartagena
Hotel Santa Cruz Cartagena
Santa Cruz Cartagena Cartagena
Santa Cruz Cartagena Guesthouse
Santa Cruz Cartagena Guesthouse Cartagena

Frequently asked questions

Are free cancellation options available at Santa Cruz Cartagena?

Santa Cruz Cartagena provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Santa Cruz Cartagena?

This guesthouse is situated in Cartagena Walled City, just steps from Clock Tower and Fernandez Madrid Park, and within a short walk of House of Gabriel Garcia Marquez. You'll also find Cartagena Cathedral and Centro Comercial La Serrezuela less than a mile away.

Is parking available on site at Santa Cruz Cartagena?

Yes, self parking is offered for free at the guesthouse.

Does Santa Cruz Cartagena include a casino on the premises?

No, Santa Cruz Cartagena doesn't have a casino.

Will I find an indoor pool at Santa Cruz Cartagena?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Santa Cruz Cartagena?

Couples staying at this guesthouse will appreciate amenities like in-room massages and a turndown service as well as a bar.

Are there hot tubs at Santa Cruz Cartagena?

No, there isn't a spa tub at this guesthouse.

Does Santa Cruz Cartagena have a restaurant with a breakfast menu?

Yes, Santa Cruz Cartagena serves free English breakfast each morning from its cafe.

Does Santa Cruz Cartagena have connecting rooms?

No, this guesthouse doesn't feature connecting guestrooms.

What is the closest airport to Santa Cruz Cartagena?

The closest major airport to Santa Cruz Cartagena is Rafael Nunez Intl. Airport (CTG), which is 4.1 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Santa Cruz Cartagena?

Yes, some accommodations at Santa Cruz Cartagena offer a balcony and may feature courtyard views.

Santa Cruz Cartagena Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 103 reviews
Rating 8 - Good. 38 out of 103 reviews
Rating 6 - Okay. 28 out of 103 reviews
Rating 4 - Poor. 12 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Isabel

Traveled with group
Liked: Staff & service
Good location. Basic services.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly, the rooms are nice and comfortable and the localization is perfect, in the middle of the old town.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

sylvia, são paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love this small, clean and friendly hotel in downtown Cartagena. Better than a lot of "boutique hotels" that are pricy and noisy. Staff is very friendly and you feel like you are at home
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
It is a small room, the lights does not work correctly, but it is OK to know the city
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place does not fit the definition of a Hotel -it is an hold trash house with bunch of boxes called rooms. Do not Book and if you made a mistake - do yourself a favor and cancel your booking. Absolute trash room you will feel that someone put you in a dirty box. Bed sheets, towels old and dirty. Internet crap does not even work. Very difficult to find this hotel and staff demand more money if your friend visit you for a beer.
Stayed 3 nights in Jun 2019

8/10 Good

Carlos Humberto

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Romina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unclean.

Unclean. Used towels and toilet paper visible when we arrived. Bad experience with management.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is fabulous right in the heart of the old Cartagena. The staff were friendly and helped us in every way.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place

Descent place, stayed one night with friends. Great access point for touring walled-city. We were able to come and go several times during the day. Stored our luggage at the front until the room was ready. AC rooms are a plus!
Stayed 1 night in Oct 2018

6/10 Okay

Daniel

Liked: Cleanliness

One night

Not bad for one night, small room, bathroom so so.
Stayed 1 night in Jul 2018

6/10 Okay

Richard, Venezuela

Disliked: Property conditions & facilities, room comfort
The place has a good location. Unfortunately the room conditions are not good. There are no windows on rooms.
Stayed 3 nights in May 2018

2/10 Terrible

Sam, Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort

Expedia false advertising, request hotel cost back

Terrible hotel! No Save (just a box), no shelves in room nor bathroom, no garbage can, no night stand, no phone, no WiFi in room, torn off bed sheets, air-condition isn't working, wait few minutes to get hot water running, 1 broken bed with separated bedhead, and 2nd bed just frame with mattress (no bed), no refrigerator, no cups
Stayed 7 nights in Apr 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

To busy

Too busy . Lots of car traffic noisy the staff at the hotel was very nice and accommodating if you like busy and a lot of noise this is the hotel for you.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
No windows. A bit boxy. No hot water. No bad overall. Great location. Nsnsndndndkkdksksjsnsndbxbsbajqkkabsnsnsndndnsnnsnsnd
Stayed 2 nights in Feb 2018

6/10 Okay

judith, canada

Liked: Cleanliness, staff & service

Great location in walled city of Cartegena

Our room the first two nights was dreadful, extremely small and we had no hot water. However when we requested a bigger room this was quite nic and the water very hot! So make sure you ask to change rooms!
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Very centric. A 2 stars hotel. But deserves a 3.5

Very small room. Nice breakfast. Walking distance from a beach
Stayed 4 nights in Dec 2017

6/10 Okay

The Traveling, Miami

Liked: Staff & service

You get what you paid for

Ok hotel near everything you need to visit in Cartagena. The staff willing to help you and go the extra mile for you. The location is unbeatable because in less than 10 minutes you can access the most visited places. This is a motel not a hotel because the amenities are basic and the rooms are dated. If you are looking for comfort this is not the place for you.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Love the location in the middle of the old city.

The pictures made the room look bigger. The staff are nice and breakfast is nice. So glad the air conditioning worked. Sink nearly fell off, and there were barely enough blankets. Would look for another hotel in the old city next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel excellent staff

This hotel is so good clean owners were really nice and friendly close to everything around the old city i highly recommended

6/10 Okay

Steph

Disliked: Room comfort

Good location. Very noisy

hotel was good. Great location in central Cartagena. We had the room in the front - at the reception and would hear very clearly all night people coming in and out, chatting, etc. Ask for a room in the back.

10/10 Excellent

Doris , Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

Was a small but comfortable hotel. Breakfast was excellent. Hotel was in perfect place. For the price everything was super nice. Would go again.

10/10 Excellent

Augusto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Excellent! !!!nice hotel in a good area, very colonial hotel,

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Its a low budget hotel

You get what you pay for. The price was fantastic. Just what we were looking for.