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Hotel Santa Cruz Cartagena

2.5 out of 5.0

Recent guest reviews

The pictures made the room look bigger. The staff are nice and breakfast is nice. So glad the air conditioning worked. Sink nearly fell off, and there were barely enough blankets. Would look for another hotel in the old city next time.

This hotel is so good clean owners were really nice and friendly close to everything around the old city i highly recommended

Very nice staff, we could check in a little earlier because we arrived in the morning, the breakfast staff were very nice also and served great food. The room was small and didn't have a window but it didn't matter because we spent most of the day outside. The AC worked perfectly. The bathroom was clean and we got new towels every day. The wifi worked very well, too. We loved the balcony of the hotel. The noisy street in front of the hotel was very quiet at night. We were right in the center and it was very safe (one night we even forgot our key outside in the door and nothing happened because the reception is 24/7). Overall we enjoyed our stay.

Everything was very good except for the telephone in the room. Phone was not working and had to use the one in the lobby several times. Overall experience w as Ok.

Pase un par de dias con mi bebe de año y medio. La habitacion muy comoda y amplia, la atencion del personal excelente. La ubicacion buena pues queda cerca a todo. Lo unico que le falta al hotel es agregar al desayuno algo de fruta y variedad. Por lo demas, muy agradable estadia

The room was very small and smelled like mold. There were no windows or safe in the room and there always seemed to be water on the floor. The bathroom was the best most spacious part of the room. Needless to say the TV was very old. There was about a foot of space between the two beds. No room to unpack your suitcase.

Room options

Standard Room, 1 Twin Bed

Twin 1 | Sleeps 2

Triple Room

Twin 2 | Sleeps 3

Quadruple Room

Twin 3 | Sleeps 6