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Recent guest reviews

Pros: Very comfortable room, walk-in shower, friendly staff, excellent restaurant with discount pricing (prime rib for $13!). Cons: poor selection of TV channels (DirecTV would make it much better).

Free Breakfast is nice. Hotel staff pleasant. Great location and clean

Ac was not working in our room

The sink and shower had clogged drains. Otherwise the room was clean, staff very nice.

I think the only thing we really liked about this hotel was the restaurant right beside the casino. It had amazing food made fresh with large portions and they were very friendly. Other than that… Not impressed at all. We stayed for five days and had no room service at all even after asking for it. We finally just loaded all of our dirty towels and garbage out in the hallway.

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It was a nice hotel, but my bathroom had ants, and the service was horrid. I went to the front desk to ask for towels and was in line behind one other person, soon other people had joined the one in front of me, thinking they were roommates I had no issue but then the front desk lady proceeded to check all three of them into separate rooms taking 20-30 minutes, cutting my spot in line when all I needed were towels. Later I cut my finger (didn’t have bandaids) asked my boyfriend to go grab one from the desk, it was about a half hour later that he came back to the room with a bandaid because the man working the front desk was doing everything but helping him.

The casino was fun to play at and who doesn’t like a good deal? The cafe was reasonable food for the low price. From what I understand, the facility will be non smoking beginning October 1st. Even though our room and the entire floor we were staying in was non smoking, the entire place smelled like cigarettes. We opened the window and wore masks to bed to try to tolerate the stench. All carpet needs to be pulled up and everything needs to be washed and painted. The front staff who checked us in was also so pleasant. When it’s non smoking and they pull up all carpet, I would be glad to stay there again.

Super clean, stayed on 3rd floor with no cigarette smell. Room was very nice, super clean and remodeled

Nice and convenient location. Good breakfast Cigarette smell from the casino is everywhere. I won’t stay there again because of this

I like the place. I didn't like the smokiness...

Room size, cleanness, staff was all great.

Has a bowling alley and restaurant all on site so it was convenient entertainment and dining without having to go drive somewhere else.

Nice large clean rooms. Noise and cigarette smell were two issues. Noise in the hallways and neighbors. I could hear an alarm go off, shower running, toilet flushing from the next door neighbors. Wonderful staff. Large big screen tv with plenty of channels. Great location. Room was nonsmoking..but just opening the door you could smell the smoke. Not use to that in California. Nice prompt breakfast included. Would stay here again.

First of all the room was not ready on time. The front desk lacked empathy and the manager was very obnoxious. Also, the room we stayed in had a “frozen” AC meaning it didn’t work entire night. We were given a small table fan that’s all. The did not offer any compensation for our troubles and directed us directly to Expedia. On positive note, the bowling alley is great and reasonably priced. The morning breakfast was so-so but service was cordial.

Need to make a non smoking casino.The smell of smoke reaches everywhere even the supposed non smoking rooms and restyrants.

E. William Street Carson City NV

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Carson Nugget Casino is within 2 miles (3 km) of Gold Dust West Carson City while other popular attractions such as Carson Hot Springs are within 3 miles (5 km). This 3-star hotel has 142 rooms and welcomes guests with 2 restaurants, a casino, and free in-room WiFi.


Dining

Free full breakfast is included with your stay. Enjoy dining at Ole Ole Restaurant, one of 2 onsite restaurants. You can sip a beverage at the coffee shop/cafe.


Rooms

Gold Dust West Carson City's 142 rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Gold Dust West Carson City enjoy access to a casino, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Superior Double Room

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Junior King Suite

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Gold Dust West Carson City

Everyone (15) Couples (5) Family (10)
4
Everyone

Pros: Very comfortable room, walk-in shower, friendly staff, excellent restaurant with discount pricing (prime rib for $13!). Cons: poor selection of TV channels (DirecTV would make it much better).

By on Apr 22, 2022

Review comment responded on May 5, 2022

Good Afternoon and thank you for taking the time to review your stay, we appreciate your feedback. Have a Good Day

4
Partner Couples

Free Breakfast is nice. Hotel staff pleasant. Great location and clean

By on Mar 27, 2022

Review comment responded on Mar 29, 2022

Good Morning and thank you for taking the time to review your stay, we appreciate your feedback. Have a Good Day

2
Family with small children

Ac was not working in our room

By on Mar 18, 2022

Review comment responded on Mar 23, 2022

We are sorry you had trouble with your A/C. We have front desk staff on site 24 hours. We would have been more than happy to room move you.

5
Everyone

By on Feb 2, 2022

4
Everyone

By on Nov 23, 2021

5
Partner Couples Business Business

The sink and shower had clogged drains. Otherwise the room was clean, staff very nice.

By on Nov 7, 2021

Review comment responded on Nov 7, 2021

Good Morning and thank you for your review and the high score. Have a Good Day

3
Family Business Business

I think the only thing we really liked about this hotel was the restaurant right beside the casino. It had amazing food made fresh with large portions and they were very friendly. Other than that… Not impressed at all. We stayed for five days and had no room service at all even after asking for it. We finally just loaded all of our dirty towels and garbage out in the hallway.

By on Oct 9, 2021

Review comment responded on Oct 10, 2021

We appreciate you taking the time to review your stay and for your comments. Have a Good Day

5
Everyone

By on Aug 11, 2021

5
Family

Locación locación locación

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Good Morning and you for your review and the High Score. We are very Happy you enjoyed your stay at the Gold Dust West and all the amenities we offer. Have a Good Day and Look Forward to seeing you again in " Your House Full of Friends "

2
Family

It was a nice hotel, but my bathroom had ants, and the service was horrid. I went to the front desk to ask for towels and was in line behind one other person, soon other people had joined the one in front of me, thinking they were roommates I had no issue but then the front desk lady proceeded to check all three of them into separate rooms taking 20-30 minutes, cutting my spot in line when all I needed were towels. Later I cut my finger (didn’t have bandaids) asked my boyfriend to go grab one from the desk, it was about a half hour later that he came back to the room with a bandaid because the man working the front desk was doing everything but helping him.

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Good Afternoon and thank you for your review, I am very sorry your stay was not as pleasant as you had expected, please be assured I will be addressing your issues with our Front Desk Team. Have a Good Day

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