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Hotel Alux Cancun

3.0 star property
Hotel with a 24-hour front desk, near Plaza 28

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Photo gallery for Hotel Alux Cancun

Room | View from room
Lobby sitting area
Lobby sitting area
Exterior
Room | 1 bedroom, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500
  • Las Palapas Park
    ‪3 min walk‬
  • Plaza 28
    ‪13 min walk‬
  • Plaza Las Americas
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

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Room options

View all photos for Room

Room | 1 bedroom, free WiFi, bed sheets

Room

  • 140 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Las Palapas Park, Hotel Alux Cancun is within a 15-minute stroll of Benito Juarez Municipal Building. This 30-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Las Palapas Park - 3 min walk - 0.2 miles
  • Plaza 28 - 13 min walk - 0.7 miles
  • Plaza Las Americas - 2 min drive - 1.4 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.5 miles
  • Ultramar Ferry Puerto Juárez - 6 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Parrilla - ‬4 min walk
  • ‪Church's Chicken - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk
  • ‪Las Quekas - ‬1 min walk

About this property

Hotel Alux Cancun

Hotel with a 24-hour front desk, near Plaza 28
Guests of Hotel Alux Cancun have access to free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets.
TVs come with digital channels, and guests can stay connected with free WiFi.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Alux Cancun?

Hotel Alux Cancun offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Hotel Alux Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and Mercado 23. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

Will I be able to park at Hotel Alux Cancun?

No, there isn't parking at this hotel.

Does Hotel Alux Cancun have a casino?

No, Hotel Alux Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Alux Cancun?

No, there is no indoor pool at this hotel.

Does Hotel Alux Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alux Cancun have a restaurant that serves breakfast?

No, Hotel Alux Cancun doesn't have a restaurant that serves breakfast.

Will Hotel Alux Cancun allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Alux Cancun.

Does Hotel Alux Cancun have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Alux Cancun?

The closest major airport to Hotel Alux Cancun is Cancun Intl. Airport (CUN), which is 11.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Alux Cancun?

No, there aren't any guestrooms with balconies at Hotel Alux Cancun.

Hotel Alux Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 102 reviews
Rating 8 - Good. 39 out of 102 reviews
Rating 6 - Okay. 24 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 11 out of 102 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024

6/10 Okay

Dean

Stayed 1 night in Dec 2023

2/10 Terrible

Beatriz

Stayed 1 night in Nov 2023

6/10 Okay

Eugene, Oshawa

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 1 night in Aug 2023

10/10 Excellent

Robbie, Duluth

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022

8/10 Good

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Stayed 2 nights in Apr 2022

4/10 Poor

Yolanda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Stayed 1 night in Mar 2022

6/10 Okay

Bobbie

Liked: Cleanliness
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Stayed 6 nights in Jan 2020

8/10 Good

Glicelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good budget option

Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

glen

Liked: Cleanliness, staff & service, room comfort

Close to bus station

Adequate close to bus station
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful. Hotel is central, close to the bus station.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good budget hotel

Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Stayed 1 night in Dec 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

Nice place to stay one night, insecticide smell is not a good sign on a hotel
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Close to everything I need

I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Stayed 1 night in Jan 2018

6/10 Okay

Erik

Liked: Staff & service

Get what you pay for.

Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Yucateco, USA

Disliked: Staff & service, property conditions & facilities, room comfort

Close to ADO

The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.

8/10 Good

Ewa H.

Liked: Cleanliness, staff & service, room comfort

decent and budget place to stay

Very nice hotel in Mexican neighbourhood with a good place to eat opposite . Handy to be close to the bus station and a supermarket . Clean rooms with hot water .There is water for free to fill up the bottles . Really happy there .

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Lay with dogs you get fleas

They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange

6/10 Okay

SuperMario87

Decent hotel

We came across this place very last minute. We arrived late into cancun and saw this place on the app. Staff was very friendly. Most important, the air conditioning worked!! Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.

4/10 Poor

cocolocco, Florida

Disliked: Cleanliness, property conditions & facilities, room comfort

Downtown at Bus Terminal extreme noisy-CASH ONLY

The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it ---i needed Bus to the Airport early in the morning The Stuff only speaks Spanish- so learn some basics Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in - the rooms are clean as they can get considering the overall apperance of house, furniture etc i have seen worst on my travel, one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot