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Hotel Alux Cancun

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Alux Cancun

A hotel entrance with a distinctive archway labeled "HOTEL ALUX" and a chain-link security fence.
A room with two red sofas, a small table, a mirror, and a window with bamboo curtains.
A reception area with a wooden reception desk, a bench, a mirror, and a wall-mounted sign.
A reception area with red cushioned seating, a framed artwork, a staircase, and a bamboo wall.
A hotel room with two beds, a television, and a window with a view of a red building outside.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Room

A room with a wooden desk, a television, a mirror, and a wardrobe.

Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double standard

WiFi (free), bed sheets

Double standard

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Las Palapas Park, Hotel Alux Cancun is within a 15-minute stroll of Mercado 23. This 30-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Ceviche Square - 14 min walk - 0.8 miles
  • Plaza 28 - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪La Parrilla - ‬4 min walk
  • ‪KFC - ‬2 min walk
  • ‪Porky's Tacos - ‬3 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Hotel Alux Cancun

Guests of Hotel Alux Cancun have access to free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables.
TVs come with digital channels, and guests can stay connected with free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 002-025-001234/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Alux Cancun?

Hotel Alux Cancun offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Alux Cancun?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Alux Cancun on Sep 1, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Alux Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park, Mercado 23, and Xbalamqué Theater. You'll also find Cancun Mall and Plaza Las Americas within a short drive.

Is parking available on site at Hotel Alux Cancun?

No, there isn't parking at this hotel.

Does Hotel Alux Cancun have a casino?

No, Hotel Alux Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Alux Cancun?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alux Cancun?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and free WiFi.

Does Hotel Alux Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alux Cancun have a restaurant that serves breakfast?

No, Hotel Alux Cancun doesn't have a restaurant that serves breakfast.

Will Hotel Alux Cancun allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Alux Cancun.

Does Hotel Alux Cancun have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Alux Cancun?

The closest major airport to Hotel Alux Cancun is Cancun Intl. Airport (CUN), which is 11.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Alux Cancun?

No, there aren't any guestrooms with balconies at Hotel Alux Cancun.

Hotel Alux Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 9 out of 119 reviews
Rating 2 - Terrible. 11 out of 119 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is nice. The property is dated but a great price and comfortable. Very close to ADO bus
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robbie

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

carlos

There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness
Disliked: Amenities
It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!!
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Eugene

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Phetnikone

Disliked: Property conditions & facilities
We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

KRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables las personas que me atendieron en general todo muy bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable muchas gracias.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Paulina

Liked: Cleanliness
La habitación limpia solamente el AC muy ruidoso y la TV tenía una luz muy incómoda por la noche
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No aceptaron pago con tarjeta, el hotel es viejo y algo descuidado
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Alejandra

Disliked: Staff & service
Terrible, es pago al llegar donde forzada ente es efectivo. Llegue 11.30pm, no hay cajeros o bancos cerca, pague en dólares y no anexo el monto qué me cobro a mi recibo. Llame en 2 ocaciones para ver disponibilidad y otra para avisar que estaba en camino. No se me notifico que solo es efectivo, así pude haber pagar otro viaje al uber para un cajero a retirar.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
La habitación estaba bien, está bien ubicada.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia agradable.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Hugo

Liked: Staff & service, amenities
el aire acondicionado muy ruidoso y la tv no encendio
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Cesar Alfonso

Disliked: Cleanliness, amenities, property conditions & facilities
Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

MARCIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não compensa

Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel. Ah, só aceita pagamento em dinheiro.
Lobby
Não sei o que é essa área. Imagino que deveria ser uma sala para comer.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Riquelmis

Disliked: Cleanliness
Ahi cucarachas en el baños
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Cynthia yaylen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede pagar con tarjeta
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien por el precio pagado!
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno 1. Agua caliente 2. Internet 3. Aire acondicionado
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico

Buena ubicación en el centro de la ciudad
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

jose juan

Liked: Staff & service, property conditions & facilities, room comfort

La ducha

Todo excelente hasta que entras a la ducha, esta se encontraba bastante sucia y hasta con cabellos en la coladera, me dio asco meterme a bañar
Stayed 2 nights in Jun 2022