I did like the fact that it was a beautiful hotel with nice views however they need more housekeeping. For rooms that have the second floor with patio furniture and spa tub it needs to be cleaned when someone is checking in,also the toilet bowl had a light leak from underneath which they did not fix properly and for an all inclusive hotel they need to have more restaurants open and more food options, the steak house was good,staff was friendly but housekeeping need to be better ,cleaner hallways and rooms
I was very happy with the Beautiful property and area.
We loved the Hotel, pools are amazing. Very good staff
Tried putting us in moldy smelling rooms three times. Was ready to send us packing
Great facility! Lots of space around the pools and on the beach. There was something for everyone and lots of different types of spaces so that if you wanted a quieter area, you could find it, and if you wanted more of a party atmosphere, you could find that too.
Loved everything about this property. We stayed on the Hideaway side, swim out room.
The most horrific fun prison imaginable. This place is straight out of a horror story. Food throughout was airplane food. Absolutely disgusting.
Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive places you next to Costa Occidental de Isla Mujeres National Park. This 343-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a casino.
There are ample dining options with 10 onsite restaurants, including Gourmet Marche, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Zen | Japanese Cuisine with its garden views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 343 accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect 49-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, coffee makers, and free local calls are other standard amenities.
Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Other amenities at this adults-only property include a nightclub, a health club, and a spa tub.
Dear Anonymous guest Could you share your feedback with us to improve? Be assured that your comment is valued and important. Luxury Regards
I did like the fact that it was a beautiful hotel with nice views however they need more housekeeping. For rooms that have the second floor with patio furniture and spa tub it needs to be cleaned when someone is checking in,also the toilet bowl had a light leak from underneath which they did not fix properly and for an all inclusive hotel they need to have more restaurants open and more food options, the steak house was good,staff was friendly but housekeeping need to be better ,cleaner hallways and rooms
Dear HAMMONDS We have had a great pleasure reading your review. Your comments are extremely important to us, as they motivate us to continue to improve our services. We look forward to welcoming you back to Hideaway at Royalton. Luxury regards
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Royalton Riviera Cancun. Luxury regards
I was very happy with the Beautiful property and area.
Dear Babyface Thank you so much for taking the time to write a touching review of your recent experience at our premises. Luxury Regards
Dear Guest: We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
Dear Anonymous guest Could you share your feedback with us to improve? Be assured that your comment is valued and important. Luxury Regards
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
We loved the Hotel, pools are amazing. Very good staff
Dear Pat We have been honored with your having chosen our resorts and the fact that you show so satisfied with your experience makes us feel proud of our site and staff. We will be pleased to welcome you back. Luxury Regards
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards