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Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

4.5 out of 5.0
Overview Reviews Amenities & Policies
Carretera Federal 307, Puerto Morelos, QROO
1-844-663-2269
4.2
out of 5
"Good!"
See all 83 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

The most horrific fun prison imaginable. This place is straight out of a horror story. Food throughout was airplane food. Absolutely disgusting.

It was great! Food was good and pools nice. Just wish some areas had a little nicer people serving you. Besides that I would definitely go back.

The resort is great...Staff is great...We were able to stay in Hideaway and not be around children while on vacation which was very relaxing. We did have to be around children most times that we ate though since there was only 2 adult only restaurants. Not a big deal as long as they were behaving.

The staff was great. They were really on top of everything. Henri, the pool bartender, was the best when we were hanging out in the pool. Ivan and Moises were our servers when we were sitting by the pool. They knew us by name from day one. I’m sure the staff is part of the reason why the atmosphere is so relaxed and fun. Definitely want to go back.

Staff was very friendly,the problem with the property was the construction going on and the staff that were trying to get you to buy time shares

Awesome properties The staff was super awesome They make you feel at home I highly recommend this hotel to any one This hotel have everything you need

Beautiful room and property...Really liked it. Few issues with my room that were acknowledged but never addressed...after several reminders.

It was so clean and all of the staff were beyond helpful

This is my second time staying at the Royalton Cancun Rivera. The first time at the Hideaway. Both trips were amazing. Staff is extremely friendly and helpful with all your needs. Food is amazing and so much variety. We will be going again!!

Carretera Federal 307 Puerto Morelos QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only places you 10.5 mi (16.9 km) from Ventura Park Cancun. This 343-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a casino.


Dining

There are multiple options for onsite dining with 10 restaurants, including Gourmet Marche, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Zen with its garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the property and get a beverage at the bar/lounge or coffee shop/café.


Rooms

The 343 air-conditioned accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Private spa tubs, free minibar items, and iPod docks are other standard amenities.


Property features

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only features a full-service spa, 2 outdoor pools, and a casino. If you drive, put free valet parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this adults-only property include a nightclub, a health club, and a spa tub.

Room options

Luxury Junior Suite Ocean View Diamond

King 1 | Queen 2 | Sleeps 4

Luxury Suite Swim Out Diamond Club

King 1 | Queen 2 | Sleeps 4

Honeymoon Suite Ocean View (Diamond Club)

King 1 | Sleeps 2

Luxury Suite Ocean View With Terrace Jacuzz

King 1 | Queen 2 | Sleeps 4

Guest reviews for Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

Everyone (56) Couples (17) Family (6) Friends (2) Other (1)
3
Everyone

By on Aug 28, 2019

Review comment responded on Aug 28, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

2
Everyone

By on Aug 1, 2019

Review comment responded on Aug 1, 2019

Dear guest We would like to extend our thanks for your visit. Also, could you give us some feedback about your stay? Thank you! Luxury regards

4
Everyone

By on Jul 25, 2019

Review comment responded on Jul 25, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

1
Families

The most horrific fun prison imaginable. This place is straight out of a horror story. Food throughout was airplane food. Absolutely disgusting.

By , from New York on Jul 16, 2019

Review comment responded on Jul 16, 2019

Dear Dina Please accept my apologies once again for not being able to meet your expectations; the most important for us is to ensure that you, as our guest, receive everything you are looking for in a much-needed vacation. Luxury regards

5
Everyone

By on Jul 12, 2019

Review comment responded on Jul 15, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

5
Everyone

By on Jun 26, 2019

Review comment responded on Jun 28, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

4
Friends

It was great! Food was good and pools nice. Just wish some areas had a little nicer people serving you. Besides that I would definitely go back.

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear guest: Thank you for the review and feedback regarding your experience at Hideaway at Royalton. We hope to see you again soon.

4
Everyone

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear Guest: Thank you for rate your stay at Hideaway at Royalton. We look forward to your next visit in the future. Luxury Regards.

5
Everyone

By on Jun 1, 2019

Review comment responded on Jun 3, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

5
Everyone

By on May 19, 2019

Review comment responded on May 20, 2019

Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards

Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only

Carretera Federal 307, Puerto Morelos, QROO 77500
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