Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Puerto Morelos

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Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

2 outdoor pools, pool umbrellas, sun loungers

On the beach, white sand, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
Hot Tub

Explore the area

Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

Moon Palace Golf Club
‪15 min drive‬
Puerto Morelos Beach
‪21 min drive‬
Petempich Bay
‪24 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

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Room options

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

592 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

592 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Honeymoon Suite Ocean View Diamond Club

592 sq ft
Ocean view
Sleeps 2
1 King Bed

Luxury Junior Suite

560 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out

592 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out Diamond Club

592 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

1259 sq ft
Ocean view
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Luxury Junior Suite Ocean View

560 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

560 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi

592 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

560 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

560 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Puerto Morelos

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 343-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a casino.

What's nearby

Xoximilco - 14 min drive - 6.6 miles
Moon Palace Golf Club - 15 min drive - 7.0 miles
Puerto Morelos Beach - 21 min drive - 11.1 miles
Petempich Bay - 24 min drive - 9.1 miles
Puerto Morelos Town Square - 25 min drive - 13.1 miles

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪Grand Lobby Bar - ‬15 min drive
‪Grand Central Buffet - ‬17 min drive
‪Agave Mexican Cuisine - ‬16 min walk
‪The Grill - ‬17 min drive
‪Cusco - ‬18 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only features a full-service spa, 2 outdoor pools, and a casino. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a nightclub, a gym, and a sauna.

49-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies, and sitting areas are other standard amenities.

3 indoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$284 nightly

Jun 8 - Jun 9

Total includes taxes and fees

Pool
All inclusive
Spa
Parking included

$329 nightly

Jun 5 - Jun 6

Total includes taxes and fees

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Pool
Hot Tub
Breakfast included
All inclusive

$351 nightly

Jun 5 - Jun 6

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 restaurants
2 poolside bars
4 bars/lounges
5 beach bars
6 swim-up bars
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj | Indian Cuisine
Zen

Things to do

12 slot machines
18-hole adjacent golf course
2 outdoor pools
3 indoor tennis courts
8 gaming tables
Billiards/pool table
Casino
Designer stores
Full-service spa
Health club
Hot tub
Kayaking
Library
Nightclub
Sauna
Scuba diving
Shopping
Snorkeling
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (40 inch wide door)
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel

4 floors
Banquet hall
Beaux Arts architecture
Built in 2014
Designated smoking areas (fines apply)
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

49-inch plasma TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:

Business center
Exterior
Front desk
Hallway
Lobby
Meeting facilities
Select guestrooms
Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: MXN 79.20 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for golf tee times. Contact the property at the phone number listed on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos

Hideaway Royalton Adults All Inclusive

Hideaway Royalton Adults Puerto Morelos

Hideaway Royalton Adults

Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos

Hideaway Royalton Riviera Cancun All Inclusive

Hideaway Royalton Riviera Cancun Puerto Morelos

Hideaway Royalton Riviera Cancun

Hideaway at Royalton Riviera Cancun Adults Only All Inclusive

Hideaway at Royalton Riviera Cancun All Inclusive Adults Only

Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive options at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive resort and rates come with all meals. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Jun 23, 2025 start from $280.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This property is located in Puerto Morelos and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are both also nearby.

Is parking available on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The Royal Spa is the property's spa and services include beach massages, hot stone massages, aromatherapy, and hydrotherapy.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only feature a casino at the property?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only has a casino and it includes 8 gaming tables and 12 slot machines.

Is there an indoor pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This adults-only all-inclusive property offers plenty of amenities for couples including 5 beach bars, 2 outdoor pools, and 10 restaurants.

Are there hot tubs at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a restaurant that serves breakfast?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only.

Are there connecting rooms at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The closest major airport to Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 10.2 mi away (19 minutes by car).

Can I book a room with a balcony at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, every guestroom at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a wedding venue on site?

There are wedding services available at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only if that's in your vacation plans.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Gerrie

Traveled with group

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our vacation was great. Wish I knew about renting scooters as I had 2 elderly women with me and that would have great. I asked for a refund on two excursion tickets as two of our party fell ill and could not go. They declined so disappointed in that. Making reservations at restaurants was a bit difficult but staff told me could only book 2 days prior. Could never get into Mexican restaurants.

Stayed 7 nights in Apr 2025

10/10 Excellent

Kim Stephanie

Traveled with partner

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our Butler Jocelyn and Victor were very attentive on what we needed.

Stayed 3 nights in Apr 2025

8/10 Good

Alondra

Mar 5, 2025

Liked: Cleanliness

Stayed 4 nights in Feb 2025

8/10 Good

Amanda

Mar 3, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Feb 2025

6/10 Okay

Breanna

Traveled with family

Feb 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property but too many flaws. The adults only is limited to one side, there definitely are kids around. Food is mid at every restaurant. Check in is at 3, my room wasn’t ready til 5. They ran out of towels for the beach twice. Escalator was broken for 2 days. And last but not least the wristband/room key stopped working in the middle of my stay. Just too many inconveniences for the money I spent.

Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort itself it very clean and the staff is friendly and willing to help at all times . We dined at Dorado and the steak house and both were very dissapointing .One should not need to go to the buffet after eating at these restaurants . We were at Hideaway and upgraded to Diamond club so we were expecting a higher level of dining .We stayed there five years ago and found the food was much better at that time . Our butlers were superb .Luis and Ulise were very attentive and listened to our concerns and filed reports on our behalf . I would certainly request them both should you decide to book a trip .

Stayed 4 nights in Feb 2025

4/10 Poor

Thomas, McCook

Traveled with group

Feb 20, 2025

Disliked: Amenities, property conditions & facilities

It took us over 3 hours to check in. We were fortunate to have a room. Many did not. our friends we were traveling with had a dirty room upon waiting for 3 hours to check in. I fell and injured my replaced knee due to poor lighting. the concrete outside was very unlevel where it had been repaired thus making falling very easy. We saw many people fall. The restaurant app was a joke. It shows that there was 11 restaurants but never saw any from the other resorts on our app. They wee always booked when checking to make them. I will not reccomend this property to anyone and will never travel back to it.

Stayed 6 nights in Feb 2025

8/10 Good

James

Traveled with partner

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Adult only pool could have been bigger. Service for breakfast at the adult only restaurant was poor and so was food. Turn this into a buffet. Pool beds were all reserved by 7:00a.m. and trying to get one was a joke. Main buffet was excellent and food at the restaurants generally was good. Menu at tex-mex was poor and whatever passed for fries was terrible. Room was excellent, but headset on phone was missing its cord. Waiter Rogellio? at adult pool was excellent and attentive.

Stayed 7 nights in Feb 2025

8/10 Good

Prabhjot

Feb 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

4/10 Poor

Emmanuel

Feb 10, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Very nice stuff Terrible smell everywhere

Stayed 5 nights in Dec 2024

10/10 Excellent

Mariela

Traveled with family

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place to stay in very cleans lots to do in the hotel. The only problem we had was with the servers in the pm in the buffet they would completely ignore us and didn’t bother to ask how we were doing or bring us drinks and they would try to say that we couldn’t be in the buffet! The am staff in the morning was amazing we would always try to find Angel he was always friendly and we also love Jacinto in the bar area really fun and friendly! I would recommend the Royalton Hotel!

Stayed 3 nights in Feb 2025

10/10 Excellent

Norkis

Traveled with partner

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fue una linda experiencia gracias

Stayed 4 nights in Jan 2025

8/10 Good

Richard

Traveled with family

Feb 4, 2025

Liked: Staff & service, amenities, property conditions & facilities

Service staff is very good. They need to enforce the policy for reserving loungers at the pools and have it done by the pool butler.

Stayed 6 nights in Jan 2025

6/10 Okay

Jessica

Feb 3, 2025

Liked: Property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Geoffrey

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities

Exceptional service. Great food. The property is beautiful but looking a little worn and in need of renovation. Loved my stay. Second time there and the suite with the swim out pool in the Hideaway was fantastic.

Stayed 9 nights in Nov 2024

6/10 Okay

Teisha, Lakewood

Traveled with group

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a nice resort with a great staff but the app did not work to make dinner reservations and they don’t take dinner reservations in person. Also there are a ton of kids so if you are looking for an adults only this is not the place to stay.

Stayed 7 nights in Jan 2025