Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Lobby
Poolside bar
Poolside bar
Poolside bar
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

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Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Junior Suite

8.8 out of 10
Excellent
(98 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

Junior Suite Platinum

8.2 out of 10
Very good
(12 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free WiFi

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive places you within 2 miles (3 km) of Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. This 150-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.1 miles
  • Puerto Morelos Town Square - 4 min drive - 1.6 miles
  • Ojo de Agua Beach - 4 min drive - 1.6 miles
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 1.6 miles
  • San Jose Catholic Parish - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Kobo - ‬2 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Guests of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 125 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive hotel include a gym, 2 hot tubs, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, ceiling fans, and safes.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkeling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 0123011f5cb35

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Can I book all-inclusive rates at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include windsurfing, kayaking, and sailing.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on May 19, 2026 start from $390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

This hotel is located in Puerto Morelos, close to Puerto Morelos Town Square and Puerto Morelos Beach. You'll also find Ojo de Agua Beach and San Jose Catholic Parish within a short drive.

Will I be able to park at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yes, there is wheelchair-accessible parking available.

Is a spa located at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

El Cocay Spa is the hotel's spa and services include beach massages, body wraps, and aromatherapy.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive feature a casino on the premises?

No, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

There are plenty of amenities for couples at this hotel, including a beach bar, 2 restaurants, and 2 outdoor pools.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a hot tub?

No, but this hotel does have a sauna.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive feature a restaurant that includes a breakfast menu?

No, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive doesn't have a restaurant that serves breakfast.

Will Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

The closest major airport to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is Cancun Intl. Airport (CUN), which is 17.9 mi away (28 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 22.6 mi away.

Can I book a room with a balcony at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yes, some guestrooms at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer a balcony.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a wedding venue?

There are wedding services available at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive if that's in your vacation plans.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 841 out of 1308 reviews
Rating 8 - Good. 277 out of 1308 reviews
Rating 6 - Okay. 107 out of 1308 reviews
Rating 4 - Poor. 41 out of 1308 reviews
Rating 2 - Terrible. 42 out of 1308 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer, Lakewood

Stayed 4 nights in Jan 2026

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms, great food and staff!
Stayed 6 nights in Nov 2025

10/10 Excellent

ubirajara g

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was wonderful thank you for your service thank you I see you Gus on September 👍
Stayed 5 nights in Jan 2026

8/10 Good

murtaza, houston

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very nice place, family friendly, no compliants
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Beach was not as pictured. Beach has barriers in the water. no $300 credit like it says in the expedia booking... they gave us a coupon book for overpriced services. Other than that, i would still return as it is a beautiful resort. Good Food. not very easy to get reservations at the good restaurants for dinner as they book up fast ( i believe they reserve these for platinum club guests)
Stayed 1 night in Jan 2026

10/10 Excellent

Vishali

Liked: Cleanliness, property conditions & facilities
Love this resort so nice good food and relaxing
Stayed 4 nights in Jan 2026

8/10 Good

Hector

Stayed 5 nights in Jan 2026

2/10 Terrible

Fawzy

Front desk
Stayed 4 nights in Jan 2026

8/10 Good

Lisa

The
Stayed 3 nights in Jan 2026

6/10 Okay

Simon Marc

Traveled with partner
Liked: Cleanliness, amenities
There are positives along with negatives to this hotel. The building is fresh and new with its two sky lounges and two pools. This being said, it is VERY noisy. The building and rooms have very little sound proofing. You will hear just about everything your neighbours are doing. It is right next to a busy boulevard with construction down the road. You will be woken at 6:30 am by the sound of dump trucks going by. At night it’s the gas golf cart shuttles dropping people off until midnight. The food is very good… if you can get reservations. It took 6 visits to the consierge and a large tip to get 4 reservations in the A La Cartes for a 7 nights stay. We waited upwards to an hour to get into the buffet. When we did get into the A La Cartes… they were half empty. The problem may be temporary as they looked understaffed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Vincent

Clean
Stayed 5 nights in Jan 2026

8/10 Good

ian mc

Stayed 14 nights in Jan 2026

6/10 Okay

Simcha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very Beautiful and huge and new hotel, buttttt The vibes arent on point unless you go to the marina el cid side where its more alive, the food is ok, the service is not luxurious- as if they are doing you a favor , the smells are not pleasant and they have animals walking around.. we were basically in a jungle of raccoons, cats, lizards; iguanas walking around and alligators in their own protected areas ... it was nice but when you know good sevice and quality you just know .. my kids loved it but i couldnt wait to leave
Stayed 6 nights in Jan 2026

10/10 Excellent

Shravan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 4 nights in Jan 2026

8/10 Good

JOANNA

Stayed 3 nights in Jan 2026

10/10 Excellent

Erlinda, Chicago

Stayed 5 nights in Jan 2026

8/10 Good

Bahaa

Traveled with family
Liked: Cleanliness, amenities
It was just good the resort it was not too many activities
Stayed 3 nights in Jan 2026

8/10 Good

Rajiv

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. However, buffet at Alhambra was not the best when compared to other restaurants in the Ventus properties.
Stayed 3 nights in Jan 2026

8/10 Good

Nicholas

Stayed 6 nights in Jan 2026

10/10 Excellent

Mila

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. This is a fantastic resort. The food was great and there was a lot of variety. I don’t eat meat, just seafood and I felt like there was enough for me. I’m the type of traveler that will look at countless resorts and reviews to figure out where to stay. It took me a while to land on this resort, but I’m glad I did. A few things to know: there’s 3 resorts all in like 5-10 min walking distance but like a 2 min golf cart ride. You have access to all 3, it feels like they’re all one big resort anyways. I picked this resort, Ventus Ha instead of the other two which is called Ventus and the other one Marina/ el cid because of the price. The names all sound similar but this one is Ventus Ha. There’s hammocks in every balcony and around the pool area which is such a fun touch. It has a rooftop pool adults only on the seventh floor with hammocks, beds, chairs and a bar. There’s a big pool also on the ground floor and jacuzzi plus a bar. There’s a hibachi restaurant called KOBO which is freaking amazing. It was so good. The other restaurant has breakfast lunch and dinner which was also yum. You have access to the other 2 hotels as well. If you want to go use their pool, or the beach or restaurants etc you can go to the lobby outside and ask for someone to take you w a golf cart. There’s always drivers in golf carts dropping people off all the time. Everyone is so nice. There’s free 24hr room service. You have to reserve restaurant for dinner in advance!
Stayed 4 nights in Jan 2026

10/10 Excellent

John Christopher, South Riding

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Natasha

Stayed 6 nights in Jan 2026

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The beach front as expected from photos. They are constantly up keeping the property and its shows. The food was 3 stars. It was just ok. Some great meals and some that wouldn’t be the best. There are 3 different sister resorts as apart of this one. All 3 resorts are battling for dinner restaurant reservations. Because of this we only got to eat at 3 different restaurants, the rest were buffet dinners. Service is great, pools are clean, lots of wild animals. We enough the wildlife. It is a big property but they do have golf carts to transport.
Stayed 6 nights in Jan 2026

8/10 Good

Vianca

Liked: Cleanliness, staff & service, amenities
Great room, amazing view and delicious food. Drinks are meh
Stayed 1 night in Jan 2026