Standard Room
from $127
Holiday Inn Express & Suites Buffalo Downtown
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 44 reviews
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Recent guest reviews
Well I really like this hotel and I'd love to recommend to my friends
The hotel valet was incredibly slow...so slow they didnt charge us after a 35 minute wait. Other than the valet, it was a nice stay and the room was nice and clean.
Nice 2 bedroom suite with a ton of room to make it a comfortable space. This was a perfect location for work and a decent nightlife scene. The valet had a very difficult time and wait time doubled after he brought the wrong car.
My girlfriend and I stayed in Buffalo to see Niagara Falls in its frozen state and do some shopping. The Comfort Suites was a really good value. The room was huge and even had 2 flat screen TVs. The only bad thing about the stay is there is no on-site parking. For $10 a night, a valet service parks your car a few blocks away. It was only a slight inconvenience, but if we had more trips in and out of the hotel, it could have been a problem. I would stay again, if only for a night or two. Most of the staff was pleasant and helpful. There was one girl at the desk who didn't explain things very well, but at least she was polite and kind. The location was good, but beware a trolley car may wake you up earlier than expected.
Stayed on a Saturday before the Bills game and the hotel was in a great location, friendly staff, and good/clean room. It was walking distance from the Anchor Bar which is a must. Also, it was only about a 20 minute drive to Ralph Wilson Stadium - would definitely recommend. Only issue was there is no parking at the hotel and you need to leave your car in an overnight lot a couple blocks away.
Outstanding experience. Notable was the staff performance. No attitude here, only eagerness to help and competence to address matters, from every single employee I encountered. Even the self-serve breakfast was way better than I've encountered elsewhere. Location extremely handy. The highlight remains the excellence of the people who work here.
We stayed at the Comfort Suites because we were in town for an event at the 1st Niagra Center. The hotel was very convenient. There are lots of food options nearby and it was easy to walk (or ride the trolley) to our event. We expected the usual *free breakfast* but, this one was actually pretty good! I would definitely stay here again.
Close to the Shea's theatre. Clean and comfortable
Good, large, clean, comfortable rooms. Breakfast is average. Staff needs a little training and be a bit friendlier. Location is 3 blocks from the convention center which is great.
Perfect walking distance to everywhere downtown. Great for Chippewa, if you plan on drinking and don't wan tot drive anywhere.
Check in was smooth and pleasant! The room was perfect and great location for night life!
excellent location if travelling to Buffalo... right in the heart of downtown
My partner and I were in town to visit family and friends, and although we only stayed one night, the room was spacious and spotless. The staff was very friendly and helpfull. I plan on coming back to buffalo later in the fall, and will be staying here. Thank you
After reading some reviews, I was hesitant to stay here, but all the negative reviews, I couldn't disagree with more. The rooms, staff, and location were all excellent in downtown Buffalo. I would stay here again! (and I'm going to).
I was initially bummed that I didn't book my reservations in time to get into one of the two hotels that were connected to the Convention at the Adams Mark Hotel. As it turns out, I was lucky not to. The Comfort Suites was in a good location, nearby to the other Convention hotels, and I had a very enjoyable experience there.
The room was fantastic. All rooms have microwaves and fridges, and mine had really nice linens and a great bed. Two, that's right, two awesome flatscreen TVs, one in the sitting room and one by the bed. It's on Main Street, a short walk from the convention center and the conference centers at another nearby big chain hotel. Price was okay for downtown and it's right on the free trainline to the lake. Desk staff so-so, friendly but a bit slow and unprofessional (cellphone texting, etc). Cleaning staff fantastic.
First, it was a suite. Second, it included deluxe breakfast. Third, it was on Main Street and 10 mins walking to Buffalo Conversation Center. Fourth, there was a T.J.Friday downstairs, Fifth, free wi-fi and last, it was just half the price of Hayatt Buffalo, which was 3 mins to Buffalo Conversation Center, but was a tiny room, single breakfast even for a standard with two beds, and must pay the Wi-Fi.
Went to visit some friends near south campus. The downtown buffalo area is known for its clubbing night life but there just aren't enough food areas open after midnight. The trip is overall good and smooth, house keeping wasn't too early which did not interrupt my sleep.
Service was mediocre. Room was mediocre. There were nice flat screen TVs in the rooms. Although the room was a suite, it was very small. It is supposed to be a non-smoking facility, but our sheets had a burn hole in them and the hotel smelled of smoke. Small front desk. Dreary. Felt kind of eerie. If you're looking for a luxurious retreat, don't choose this hotel. If you're not going to spend much time in your room, then this may work for you. Good location. Comfortable bed. Not very sound proof. Could hear doors slamming and toilets flushing in other rooms.
My husband was on leave from Afghanistan and we went to Buffalo to see family. Our hotel room was cleaned once. We had no clean towels. The water pressure was low and had no hot water. We also had a toliet that ran all night. Also, our floor was filled with under age kids running around all night. I was very disappointed.
Guest reviews for Holiday Inn Express & Suites Buffalo Downtown
Everyone
Well I really like this hotel and I'd love to recommend to my friends
buffalo stay
Couples
The hotel valet was incredibly slow...so slow they didnt charge us after a 35 minute wait. Other than the valet, it was a nice stay and the room was nice and clean.
business
BusinessTravelers
Nice 2 bedroom suite with a ton of room to make it a comfortable space. This was a perfect location for work and a decent nightlife scene. The valet had a very difficult time and wait time doubled after he brought the wrong car.
great quality for the price
Couples
My girlfriend and I stayed in Buffalo to see Niagara Falls in its frozen state and do some shopping. The Comfort Suites was a really good value. The room was huge and even had 2 flat screen TVs. The only bad thing about the stay is there is no on-site parking. For $10 a night, a valet service parks your car a few blocks away. It was only a slight inconvenience, but if we had more trips in and out of the hotel, it could have been a problem. I would stay again, if only for a night or two. Most of the staff was pleasant and helpful. There was one girl at the desk who didn't explain things very well, but at least she was polite and kind. The location was good, but beware a trolley car may wake you up earlier than expected.
good location for bills game
Couples
Stayed on a Saturday before the Bills game and the hotel was in a great location, friendly staff, and good/clean room. It was walking distance from the Anchor Bar which is a must. Also, it was only about a 20 minute drive to Ralph Wilson Stadium - would definitely recommend. Only issue was there is no parking at the hotel and you need to leave your car in an overnight lot a couple blocks away.
well done.
Singles
Outstanding experience. Notable was the staff performance. No attitude here, only eagerness to help and competence to address matters, from every single employee I encountered. Even the self-serve breakfast was way better than I've encountered elsewhere. Location extremely handy. The highlight remains the excellence of the people who work here.
great value in buffalo
Couples
We stayed at the Comfort Suites because we were in town for an event at the 1st Niagra Center. The hotel was very convenient. There are lots of food options nearby and it was easy to walk (or ride the trolley) to our event. We expected the usual *free breakfast* but, this one was actually pretty good! I would definitely stay here again.
convenient
Couples
Close to the Shea's theatre. Clean and comfortable
good for convention center
BusinessTravelers
Good, large, clean, comfortable rooms. Breakfast is average. Staff needs a little training and be a bit friendlier. Location is 3 blocks from the convention center which is great.
great location ..... super clean
BusinessTravelers
Perfect walking distance to everywhere downtown. Great for Chippewa, if you plan on drinking and don't wan tot drive anywhere.
