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Recent guest reviews

This is a typical Hampton Inn. However, they will not permit local residents to stay at this facility. Conditions in my home necessitated a stay at a hotel. Fortunately, we found a place local that had no issues with us being local. This we learned only as we were checking in.

Was good all around

I reserved 2 rooms. It would have been nice if they adjoined instead of being on 2 different floors.

Arrived at the hotel at 11:50 pm. The only staff person on duty was a trainee - her supervisor didn't show up at the beginning of her shift. She was unable to log onto the registers to do any functions - couldn't look up our reservation, couldn't program keys for a room, couldn't even match our reservation to the keys already programmed. She called her manager, who didn't pick up. Tech support said she hadn't been authorized for any front-desk operations and they couldn't help. At 12:30, as I was preparing to leave and find another hotel, her supervisor showed up and gave us a courtesy "I apologize for the inconvenience" but acted like it was the trainee's fault. I commend the trainee (Zoey) for trying her best to resolve the situation. In the morning, the assistant manager, Gwen, who didn't know anything about the incident, apologized and offered a $25 gift certificate to a national restaurant, which we accepted although I would have expected them to comp the stay. Of all the times we have stayed at an IHG facility, this is one of the few problems we have experienced and the most disappointing.

I love this place it was clean and loved the pools

It was very quiet, clean and the breakfast each day was very good. The staff was very helpful and friendly.

Friendly Staff - Clean room. Typical Hampton Inn Breakfast

Very clean and the staff called to verify that we were happy with the room

free breakfast good night sleep nothing more to say

The room was spacious, King size bed, clean and very comfortable.

Pleasant Valley Road Fairmont WV

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn Fairmont is located within a 15-minute drive of Fairmont State University and Fairmont General Hospital. This 72-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is offered each morning.


Rooms

40-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include refrigerators, microwaves, and free weekday newspapers.


Property features

Built in 2015, the brand new Hampton Inn Fairmont offers an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Fairmont

Everyone (8) Couples (2) Family (4)
1
Partner Couples

This is a typical Hampton Inn. However, they will not permit local residents to stay at this facility. Conditions in my home necessitated a stay at a hotel. Fortunately, we found a place local that had no issues with us being local. This we learned only as we were checking in.

By on Jan 3, 2022

Review comment responded on Jan 13, 2022

I am terribly sorry for the inconvenience. However, it is our policy that we do not rent to locals.

5
Everyone

Was good all around

By , from Orlando on Dec 13, 2021

Review comment responded on Dec 13, 2021

Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Hampton by Hilton . Our goal is always to exceed your expectations! If there is anything we can help you with your next visit, please let us know .

5
Family

I reserved 2 rooms. It would have been nice if they adjoined instead of being on 2 different floors.

By on Sep 26, 2021

Review comment responded on Sep 27, 2021

Hi, sorry for the inconvenience. I hope next time we can accommodate your stay in a more convenient way. Thank you for the good review. We hope to see you again.

2
Family

Arrived at the hotel at 11:50 pm. The only staff person on duty was a trainee - her supervisor didn't show up at the beginning of her shift. She was unable to log onto the registers to do any functions - couldn't look up our reservation, couldn't program keys for a room, couldn't even match our reservation to the keys already programmed. She called her manager, who didn't pick up. Tech support said she hadn't been authorized for any front-desk operations and they couldn't help. At 12:30, as I was preparing to leave and find another hotel, her supervisor showed up and gave us a courtesy "I apologize for the inconvenience" but acted like it was the trainee's fault. I commend the trainee (Zoey) for trying her best to resolve the situation. In the morning, the assistant manager, Gwen, who didn't know anything about the incident, apologized and offered a $25 gift certificate to a national restaurant, which we accepted although I would have expected them to comp the stay. Of all the times we have stayed at an IHG facility, this is one of the few problems we have experienced and the most disappointing.

By on Apr 15, 2021

5
Everyone

By on Nov 1, 2020

5
Family with small children Family

I love this place it was clean and loved the pools

By on Aug 25, 2020

5
Partner Couples Family

It was very quiet, clean and the breakfast each day was very good. The staff was very helpful and friendly.

By on Oct 26, 2019

4
Everyone

By on Jun 9, 2019

5
Everyone

By on May 23, 2019

5
Everyone

Friendly Staff - Clean room. Typical Hampton Inn Breakfast

By on Dec 14, 2018

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