Shower floor had mold and mildew.... someone needs to deep clean these areas... Bleach and a scrub brush would go a long way.
Bathroom wasn’t as clean as it could be, dirt on floor, dust and hair quite noticeable in shower.
Located in Homewood within a mile (2 km) of Birmingham Zoo, Valley Hotel Homewood Birmingham, Curio Collection by Hilton is within a few miles (5 km) of other popular sights such as University of Alabama-Birmingham. This 125-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Other amenities include laptop-compatible safes, desks, and free toiletries.
A 24-hour gym, a 24-hour business center, and a computer station are featured at Valley Hotel Homewood Birmingham, Curio Collection by Hilton. Valet parking is available for USD 18 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-in, a terrace, and a porter/bellhop.
Shower floor had mold and mildew.... someone needs to deep clean these areas... Bleach and a scrub brush would go a long way.
Dear Kevin,Thank you for taking the time to fill out a review on your recent visit to the Valley Hotel. We all value your important business and please accept my sincere apologies for the issues you mentioned with housekeeping and cleanliness. There is absolutely no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter Sales Account Manager
Bathroom wasn’t as clean as it could be, dirt on floor, dust and hair quite noticeable in shower.
Dear Brittany, Thank you for taking the time to comment on your recent stay here at the Valley Hotel. We greatly appreciate your high rating and your patronage of our hotel. Please accept my sincere apologies for the issues you experienced with your guest room. I will personally address these concerns to let the team know the importance of your input and take the necessary measures to prevent a recurrence going forward. We hope that you will come back and visit very soon. Kind regards, Danny Hiatt General Manager
Dear Darcie,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager