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Recent guest reviews

Very clean

I AM DEAF (PARTIAL HEARING LOSS) BUT I COULD HEAR NOISES EITHER IN THE HALL OR IN A NEXT DOOR ROOM, SUCH AS TV OR PEOPLE TALKING, AS WELL AS NOISES OUTSIDE THE BUILDING, APPARENTLY. IT WAS NOT VERY LOUD BUT FOR ME TO HEAR IT IS UNUSUAL. ALSO, THE FOOD COULD BE IMPROVED GREATLY, ESPECIALLY THE EGGS AND SAUSAGES. AND THE ITEMS COULD BE LABELLED SUCH THAT WE CAN TELL WHAT IS IN THE FOOD. TWO DIFFERENT PANS OF SAUSAGE IN DIFFERENT SIZES WERE NOT DESCRIBED AS TO CONTENT OF THE MEAT, AS AN EXAMPLE. BUT I LIKED ESPECIALLY THE BEAUTIFUL BUILDING, THE ROOM DESIGN INCLUDING THE SHOWER AND THE WALLPAPER AND FURNITURE AND OTHER ITEMS, VERY MODERN, BEAUTIFUL COLORS. ONE OTHER MINOR THING: THE SHOWER APPEARS TO HAVE A SMALL TRIANGLE FOR A SHOWER SEAT. THIS IS NOT VERY HELPFUL FOR SITTING. IT IS TOO SMALL FOR SUCH.

Great hotel. Not too long of a drive from the airport. Very nice and clean room. The staff at the hotel were great.

Hotel was easy access from highway and numerous restaurants nearby. Room clean and comfortable. Breakfast was very average

It is probably the best Holiday Inn hotel I have stayed in so far. The hotel is very clean, the staff is very friendly. Over all we had a great experience.

Great place to stay when traveling. The room was clean and comfortable.

It was convenient, but hard to find. There was one sign pointing off the exit. Then you had to guess. We asked for a wake-up call that never came. I had trouble getting the wifi to work. The breakfast was just OK, as there was no waffle machine. The rooms were clean however.

Balmoral Drive Alabaster AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Alabaster, an IHG Hotel places you within a 10-minute drive of Central Alabama Paintball Park and Ballantrae Golf Club. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 10 AM.


Rooms

The 70 rooms have an array of amenities, including iPod docks, microwaves, and refrigerators. TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include minibars, coffee makers, and free weekday newspapers.


Property features

At Holiday Inn Express & Suites Alabaster, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible (Comm)

1 King Bed | Sleeps 3

Standard Room, Accessible (Comm)

2 Double Beds | 2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express & Suites Alabaster, an IHG Hotel

Everyone (7) Family (2)
5
Family Family

Very clean

By on Apr 3, 2021

5
Everyone

By on Feb 27, 2021

5
Everyone

I AM DEAF (PARTIAL HEARING LOSS) BUT I COULD HEAR NOISES EITHER IN THE HALL OR IN A NEXT DOOR ROOM, SUCH AS TV OR PEOPLE TALKING, AS WELL AS NOISES OUTSIDE THE BUILDING, APPARENTLY. IT WAS NOT VERY LOUD BUT FOR ME TO HEAR IT IS UNUSUAL. ALSO, THE FOOD COULD BE IMPROVED GREATLY, ESPECIALLY THE EGGS AND SAUSAGES. AND THE ITEMS COULD BE LABELLED SUCH THAT WE CAN TELL WHAT IS IN THE FOOD. TWO DIFFERENT PANS OF SAUSAGE IN DIFFERENT SIZES WERE NOT DESCRIBED AS TO CONTENT OF THE MEAT, AS AN EXAMPLE. BUT I LIKED ESPECIALLY THE BEAUTIFUL BUILDING, THE ROOM DESIGN INCLUDING THE SHOWER AND THE WALLPAPER AND FURNITURE AND OTHER ITEMS, VERY MODERN, BEAUTIFUL COLORS. ONE OTHER MINOR THING: THE SHOWER APPEARS TO HAVE A SMALL TRIANGLE FOR A SHOWER SEAT. THIS IS NOT VERY HELPFUL FOR SITTING. IT IS TOO SMALL FOR SUCH.

By on Nov 7, 2019

Review comment responded on Nov 20, 2019

Thank you for staying at the Holiday Inn Express in Alabaster. We appreciate your business and hope to see you again soon.

5
Everyone

Great hotel. Not too long of a drive from the airport. Very nice and clean room. The staff at the hotel were great.

By , from Cleveland, Ohio on Dec 3, 2018

4

perfect location

Everyone

Hotel was easy access from highway and numerous restaurants nearby. Room clean and comfortable. Breakfast was very average

By on Jul 1, 2018

Review comment responded on Jul 8, 2018

We really enjoyed you being our guests. Thank you for the fantastic feedback and comments. I will be sharing your comments with the entire staff. We take great pride in providing excellent customer service. We want to be your home away from home. Thanks again for being our guests.

5
Everyone

It is probably the best Holiday Inn hotel I have stayed in so far. The hotel is very clean, the staff is very friendly. Over all we had a great experience.

By , from Indiana on Apr 6, 2018

Review comment responded on Apr 9, 2018

We really appreciate your kind and thoughtful words and comments. We take great pride in providing excellent customer service to our guests. We also want to Thank You for selecting our property. It gives us an immense sense of pride that you had a wonderful experience. We would love to have you as our guest in the future.

5

comfortable

Everyone

Great place to stay when traveling. The room was clean and comfortable.

By , from Chicago on Apr 2, 2018

Review comment responded on Apr 4, 2018

Thank you for your comments and feedback. We take being in the customer service and hospitality industry very serious. As a team, we want to provide our guests with the best hotel experience while you’re in our area. We want to make our hotel your home away from home. If you’re in the area in the future for either business or pleasure, we would love to host you and your family again.

3

hard to find

Everyone

It was convenient, but hard to find. There was one sign pointing off the exit. Then you had to guess. We asked for a wake-up call that never came. I had trouble getting the wifi to work. The breakfast was just OK, as there was no waffle machine. The rooms were clean however.

By , from Ma on Mar 27, 2018

Review comment responded on Mar 30, 2018

We really enjoyed you being our guests. Thank you for the fantastic feedback and comments. I will be sharing your comments with the entire staff. We take great pride in providing excellent customer service. We want to be your home away from home. Thanks again for being our guests.

Holiday Inn Express & Suites Alabaster, an IHG Hotel

1000 Balmoral Drive, Alabaster, AL 35007
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