Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Interior entrance
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪8 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪23 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪32 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Alabaster

Within a short walk of Propst Promenade, Holiday Inn Express & Suites Alabaster by IHG is within a mile (2 km) of Alabaster Promenade. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Propst Promenade - 8 min walk - 0.5 miles
  • Alabaster Promenade - 13 min walk - 0.7 miles
  • Hoover Metropolitan Complex - 17 min drive - 10.9 miles
  • University of Alabama at Birmingham - 23 min drive - 25.8 miles
  • Birmingham Jefferson Convention Complex - 25 min drive - 27.4 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

At Holiday Inn Express & Suites Alabaster by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on Mar 22, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Is there parking available at Holiday Inn Express & Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Alabaster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Alabaster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Alabaster by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites Alabaster by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a separate bath and shower as well as an indoor pool.

Are there hot tubs at Holiday Inn Express & Suites Alabaster by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Alabaster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Alabaster by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Alabaster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Alabaster by IHG.

Does Holiday Inn Express & Suites Alabaster by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Alabaster by IHG?

The closest major airport to Holiday Inn Express & Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Alabaster by IHG?

No, at Holiday Inn Express & Suites Alabaster by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 912 reviews
Rating 8 - Good. 193 out of 912 reviews
Rating 6 - Okay. 70 out of 912 reviews
Rating 4 - Poor. 28 out of 912 reviews
Rating 2 - Terrible. 29 out of 912 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Exceptional front desk service. Room clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-appointed guest room with a very courteous staff!
Stayed 3 nights in Nov 2025

8/10 Good

Kimberly

Stayed 1 night in Nov 2025

8/10 Good

denita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except the refrigerator didn't work in my suite
Stayed 3 nights in Nov 2025

6/10 Okay

Hal

Traveled with family
Liked: Cleanliness, amenities
Wall thermostat was temperamental and we did t have heat during the night. Front desk did not want to help but relented after we advised we would post a negative review.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our 2nd or 3rd time staying at this Holiday Inn Express in Alabaster, AL. VERY clean hotel, friendly staff, and we are more than comfortable when we come to town. They are a little pricey, but it is worst the peace that we get when we are here. THANK YOU, and we look forward to staying there again in the future.
Stayed 4 nights in Nov 2025

8/10 Good

Zach

Business traveler
Liked: Cleanliness, staff & service, amenities
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

KeAna Nichole

Traveled with family
.
Stayed 1 night in Nov 2025

6/10 Okay

Randy

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rust and mold in bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

DENNIS

Traveled with group, Business traveler
Liked: Property conditions & facilities
Quick efficient and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Arlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. The staff was nice, polite and friendly. Room was clean and ac kept us comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Sue

Traveled with family
Liked: Staff & service
Nice variety for breakfast. A pool is available and it wasn’t over chlorinated like other hotels. Nice area with plenty of restaurants and a Walmart nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was extremely courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

KASSIDY

Liked: Staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Shelby

Liked: Cleanliness
The A/C in the room did not work. Called the front desk and they came up to fix it. Got it running and said any more problems they would switch rooms. After 10 minutes it stopped and when we asked to move rooms was told no rooms were available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Eugene

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom lights out, shower water pressure poor, breakfast bar cold, matress lumpy
Stayed 1 night in Oct 2025