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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Interior entrance
Exterior
Free daily continental breakfast
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪10 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪22 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Alabaster

Within a short walk of Propst Promenade, Holiday Inn Express & Suites Alabaster by IHG is within a mile (2 km) of Alabaster Promenade. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Propst Promenade - 10 min walk - 0.5 miles
  • Alabaster Promenade - 13 min walk - 0.7 miles
  • Hoover Metropolitan Complex - 19 min drive - 22.3 miles
  • University of Alabama at Birmingham - 22 min drive - 26.1 miles
  • UAB Hospital - 22 min drive - 26.5 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Taziki's Mediterranean Cafe - ‬4 min drive

About this property

Holiday Inn Express & Suites Alabaster by IHG

At Holiday Inn Express & Suites Alabaster by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include iPod docks, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Candlewood Suites Alabaster by IHG
Alabaster
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 644 reviews
$94 nightly
The price is $110
Jun 7 - Jun 8
Total with taxes and fees
Candlewood Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on May 17, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Alabaster by IHG?

This hotel is located in Alabaster, just steps from Propst Promenade. You'll also find Alabaster Promenade and Ballantrae Golf Club within a short drive.

Is parking available on site at Holiday Inn Express & Suites Alabaster by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Alabaster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Alabaster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Alabaster by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites Alabaster by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a separate bathtub and shower as well as an indoor pool.

Are there hot tubs at Holiday Inn Express & Suites Alabaster by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Alabaster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Alabaster by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Alabaster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Alabaster by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Alabaster by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Alabaster by IHG?

The closest major airport to Holiday Inn Express & Suites Alabaster by IHG is Birmingham International Airport (BHM), which is 29.1 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Alabaster by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Alabaster by IHG that offer a balcony.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 936 reviews
Rating 8 - Good. 197 out of 936 reviews
Rating 6 - Okay. 73 out of 936 reviews
Rating 4 - Poor. 29 out of 936 reviews
Rating 2 - Terrible. 31 out of 936 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Cathy

Stayed 1 night in Mar 2026

4/10 Poor

Chelsey, Oregon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Hot water ran out in less than five minutes
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Christie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026

8/10 Good

Meghan

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room clean… breakfast ok. Front desk courteous.
Stayed 1 night in Jan 2026

6/10 Okay

KAREN, TALLAHASSEE

Traveled with family
Liked: Staff & service, amenities
Hotel is showing its age. Bathroom definitely needs some upkeep. Sink drain was especially slow, lots of patched grout work, but the biggest complaint was the lack of water pressure in the shower. Rinsing my hair took forever to make sure all the shampoo was out. Beds were comfortable. TV channel selection good. Location to other amenities was fantastic and couldn’t be better! Staff was friendly and breakfast was nothing special but hot and included. I do wish they’d bring back daily, or every other day housekeeping services. When you stay three nights your trash cans fill up and you need fresh towels.
Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy, Foley

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025

4/10 Poor

Eugene

Liked: Cleanliness, staff & service
Staff was sleepy, didn’t inform me no breakfast and no clean up of room. I paid premium rate thru Expedia, wont repeat that. Room needs “ up dating”. Looking for different venue in future
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy, Foley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brittney at the front desk was so nice. We had to make changes to our plans and she was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Chesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 5 nights in Dec 2025

8/10 Good

barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is very clean. Staff at front desk is very cordial. Beds and pillows were very comfy and clean. Bathroom had dispensers for shampoo, conditioner, body wash, lotion and hand soap. Breakfast had eggs, sausage, waffles, fruit, yogurt, cinnamon rolls, omelets. Very nice selection. Easy to find off of I65. Walmart right by hotel as well as other shopping and restaurants. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

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