The heating air conditionjng unit was very noisy and couldn't sleep. The room was not well taken care off and very limited amenities. Most of the stsff were unfriendly except one.
Our hotel room was filthy. There was urine on the toilet seat, the bathroom as whole, especially the floor was filthy. There was hair everywhere. We would have left that night but it was the middle of the night and had been traveling for 8 hours. We left and did not stay the second night and plan to attempt to get a refund! I have never complained in my life about a hotel but this was unacceptable!
Easy access to UAB hospital neurosurgery. Quiet, comfortable room in excellent condition. Well appointed.
Nice and clean convenient hotel. Will definitely stay here again in the future
Friendly staff, clean hotel. We were greeted as soon as we entered the hotel.
Like that it was right next to UAB. Would have been nice to have fresh popcorn every afternoon snd evening. Kind of pricey for the convenience to be close to sick, unstable family members.
Proximity to UAB Hospital. Nearby restaurants and close in parking.
My son was in UAB Hospital for an entire week. A very stressful time . The staff at the hotel was accommodating, kind and professional. Kudos to the whole team!
Everything was clean and easy check in...late checkout also
Ground parking is for guests only but most of the cars are not guests. Each paarking spot is labeled for guests only. I suggest towing cars that aren't involved with the hotel.
I had a few issues at the parking garage. Gates didnt work, validated parking ticket did not work, expensive.
One of the nicest staffs I have ever had at any hotel. They were very accommodating and went out of their way to be sure our stay was the best possible!
Very friendly staff. I would recommend this hotel. Close to many restaurants and attractions . Hotel cafe is excellent . Only complaint is that it's a bit pricey for what you are getting, but convenience is everything when it comes to a hotel in a bigger city. Birmingham is a wonderful city and we will visit again. I do t know why this thing wants me to put so much
I have stayed at this hotel numerous times for conferences and hospital visits. Staff is helpful and friendly.
Yes. They met all requirements except I wanted late check out put they said 11am they could give me. So I just took my luggage with me and change my clothes at airport
I used this hotel because of its closeness to UAB hospital. Upon checking in I asked if they had a dining room. I was told that the dining area was open from 5-10 p.m. However, there wasn't a dining area, just a bar. Distinction need to be made between dining and bar. If you say dining, then I expect some kind of food. The room was clean but it smelled like bleach. Even the bed covers had a scent of bleach.
This hotel was conveniently located to many area attractions. My family came to Birmingham for the Marshall/UAB football game. Legion Field was only a two miles from the hotel. We also took in the 16th Street Babtist Church which was only minutes away. But the best feature was the size of the rooms. They were over 200 sq/ft with a very large bathroom. I would definitely recommend it and if I return to Birmingham I wouldn't hesitate to stay there again.
Located in Downtown Birmingham, Courtyard by Marriott Birmingham Downtown at UAB is next to University of Alabama-Birmingham and University of Alabama Hospital. This 122-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is available for a fee.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Courtyard by Marriott Birmingham Downtown at UAB features a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 12 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
The heating air conditionjng unit was very noisy and couldn't sleep. The room was not well taken care off and very limited amenities. Most of the stsff were unfriendly except one.
Our hotel room was filthy. There was urine on the toilet seat, the bathroom as whole, especially the floor was filthy. There was hair everywhere. We would have left that night but it was the middle of the night and had been traveling for 8 hours. We left and did not stay the second night and plan to attempt to get a refund! I have never complained in my life about a hotel but this was unacceptable!
Thank you for the feedback. Your experience, while unusual, was very unfortunate, and we sincerely apologize for your inconvenience. I most definitely will be looking into your concerns further to ensure we are meeting our high standards at all times. We hope for the chance to improve your perception when your travels bring you back to Birmingham.
Easy access to UAB hospital neurosurgery. Quiet, comfortable room in excellent condition. Well appointed.
Nice and clean convenient hotel. Will definitely stay here again in the future
Thank your for the five star review. We look forward to your next stay.
Friendly staff, clean hotel. We were greeted as soon as we entered the hotel.
Thank for the five-star rating and Comment on guest service. We look forward to your next visit to Birmingham.
Like that it was right next to UAB. Would have been nice to have fresh popcorn every afternoon snd evening. Kind of pricey for the convenience to be close to sick, unstable family members.
Proximity to UAB Hospital. Nearby restaurants and close in parking.
Jean, we are surprised to learn of your experience as it is not common. I regret you endured any disruptions as we would never want to inconvenience our guests in any way. Your feedback is taken to heart and will be reviewed further internally as we want to make sure we do not fall short of our high standards in the future. Thank you for bringing your concerns to our attention and we look forward to restoring your trust in our Brand.