Great staff. Laundry room needs a little attention. Very helpful staff. Quiet
The check-in clerk took our temperature with a radar-gun before beginning the process. As a stage IV cancer patient, I greatly appreciated the focus on safety. While hot breakfast was not an option, I appreciated the grab and go breakfast that was provided.
Easily the second-worst hotel experience in my 30 years of booking hotels. Stayed there 3 nights and housekeeping NEVER cleaned our room, brought us fresh towels, nothing--even after complaining the first day it was skipped! The GM/owner (I believe his name was Jay) was in the lobby when we checked in, and never looked up from his cell phone to greet any of the guests. He also blew off one of his staff who tried to ask him a question. If the GM is that disintersted in customer service, no wonder all of his staff is the same way. One of the staff, who was somewhat cordial, admitted that there are serious problems at this location. We didn't eat the breakfast, but the employee admitted to us that, along with the housekeeping issues, the food is atrocious. AVOID THIS PLACE LIKE THE PLAGUE!
Very clean and room was spacious. Convenient parking.
Quiet, comfortable, perfect. Just remodeled. Very clean. Great new lobby decor. A little off the beaten track. A great find for us.
Variety of books to read in lobby was nice especially for my children who had to wait about 15mins for check in as the front desk didn’t have my reservation from Orbitz and we had to get an Orbitz person to speak directly with them to figure it out. Overall stay was fine, nothing extreme good or extremely bad. Bathroom curtains don’t stay fully extended so water would spill out during shower, which annoyed us, but I just cleaned it up so that we were walking in puddles in the bathroom.
I stayed at Country Inn & Suites by Radisson in Homewood, AL for three nights. My stay was pleasant. The entire facility was clean and comfortable.
The breakfast bar was not as nice as other Country Inns I’ve been in. The woman refilling the items was surly and cursing as she did her job. I checked in after midnight and it took forever. I had a sleeping child with me and was not prioritized over the large group of young men ahead of me. Just overall frustrating. But I was tired and grumpy at that time too.
All was good and clean. When in need of anything, front desk was very helpful.
It is clean, quite, and conveniently located. The staff is charming.
Renovating front area was a mess. I’m sure it will look much better when finished.
Decent and clean room, but staff was terribly unaccommodating. A late working night could have been made much better with a late check-out the next day, but the manager on duty denied the request (which would have only been a 30-minute extension) and cited hotel policy. I'm not sure if that is a property or Radisson policy, but I will not again risk this careless inconvenience at any Radisson property. Be advised that you get what you see and nothing more. The same can be achieved at less expensive properties.
Very comfortable experience for three nights. About the only negative was breakfast on Saturday. They were out of hot food by 9:30am even though they have longer breakfast hours on the weekend.
Country Inn & Suites by Radisson, Homewood, AL places you within a few miles (5 km) of Samford University and Alabama Men's Hall of Fame. This 62-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.
Country Inn & Suites by Radisson, Homewood, AL's 62 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, phones, and ironing boards.
Guests staying at Country Inn & Suites by Radisson, Homewood, AL enjoy an outdoor pool, a fitness center, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Great staff. Laundry room needs a little attention. Very helpful staff. Quiet
The check-in clerk took our temperature with a radar-gun before beginning the process. As a stage IV cancer patient, I greatly appreciated the focus on safety. While hot breakfast was not an option, I appreciated the grab and go breakfast that was provided.
Thank you so much for your positive feedback. Safety of our guest is our main concern right now. we hope to see you again soon.
Easily the second-worst hotel experience in my 30 years of booking hotels. Stayed there 3 nights and housekeeping NEVER cleaned our room, brought us fresh towels, nothing--even after complaining the first day it was skipped! The GM/owner (I believe his name was Jay) was in the lobby when we checked in, and never looked up from his cell phone to greet any of the guests. He also blew off one of his staff who tried to ask him a question. If the GM is that disintersted in customer service, no wonder all of his staff is the same way. One of the staff, who was somewhat cordial, admitted that there are serious problems at this location. We didn't eat the breakfast, but the employee admitted to us that, along with the housekeeping issues, the food is atrocious. AVOID THIS PLACE LIKE THE PLAGUE!
We sincerely apologize for these mishaps. We strive to have the best customer service and will address each of the ways we failed you as a guest. Thank you for your feedback
Very clean and room was spacious. Convenient parking.
Thank you so much for your great review. So glad you enjoyed your stay at Country Inn & Suites.
Quiet, comfortable, perfect. Just remodeled. Very clean. Great new lobby decor. A little off the beaten track. A great find for us.
thank you so much for leaving the beaten path and coming and staying with us. we love meeting new people and making new family.
Variety of books to read in lobby was nice especially for my children who had to wait about 15mins for check in as the front desk didn’t have my reservation from Orbitz and we had to get an Orbitz person to speak directly with them to figure it out. Overall stay was fine, nothing extreme good or extremely bad. Bathroom curtains don’t stay fully extended so water would spill out during shower, which annoyed us, but I just cleaned it up so that we were walking in puddles in the bathroom.
Thanks for Staying with us
Glad that you stayed here with us and hope to see you again soon
Thank you for you comments we love getting feed back from our guest.
I stayed at Country Inn & Suites by Radisson in Homewood, AL for three nights. My stay was pleasant. The entire facility was clean and comfortable.
Thank you for taking time to review us. We are glad you enjoyed your stay with us.
Dear Bella, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Country Inn & Suites Homewood. We look forward to your next stay.