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Recent guest reviews

I didn’t seem like anyone besides the person behind the desk really cared about their job. When we checked in, we smelled weed right when we walked inside of the building. When we made it to our room, the floor didn’t look clean. It had stains everywhere and glitter still in it. When we left that morning, the staff looked like they were at a funeral because they were so boo boo lipped. Seems like the staff REALLY needs to be replaced....we won’t be back.

I have a service animal that travels with me. I have medical reasons and paperwork for having him. I was just harassed by the staff for bringing him to breakfast with me. I explain to them the law but they continue to give me a hard time.

Would have giving all 4 or 5 but the fire alarm went off twice where everyone had to evacuate the building. And, there was a spider problem.

The check in staff acted as if we were an inconvenience, the room was dirty and smelled like it used to be a smoking room, the exhaust in the bathroom didn’t work so I could smell some one smoking in the bathroom below being that we were on the top floor, there was a dirty mattress in the sofa bed and they gave us no sheets or pillows for that bed, and as we were packing up there was a cockroach in the bathroom.

The decor itself wasn't bad, but things could have been much clearer. But, after traveling for 12 hours we just needed sleep before heading for home. The mattresses probably should have been replaced years ago. The fold out couch was so bad we put the mattress on the floor and that wasn't even any better ( you could literally feel every spring in your back). The next morning the waffle maker was broken and much of the breakfast choices were out so we were just going to grab coffee and hit a drive through... they were out of coffee ( it was 8:30). The lady at the front desk asked the girl working in the breakfast room to get more... she just glared at me and didn't get any. After 10 min we just left.

It was a nice hotel overall for our quick stay to visit family in Bessemer. Reasonably priced. I did not like the lone men at night smoking by the doors and walking the halls often; but there was a police officer always nearby. This made me feel safe but also that they have issues with something. The lady serving breakfast was also super nice and went out of her way to make sure my kids, mom, and I had what we needed. The coffee was also great. Would stay here again.

When we arrived we were greeted by the friendly front desk staff and check in was a breeze. Unfortunately, our room (non-smoking) had an awful, strong cigarette odor. Not only this, but there was still coffee in the coffee pot, beer bottle caps on the floor, and used disposable cups in the trash cans. That didn't say much for housekeeping. We decided to visit the pool, which my kids were excited about. Again, a disappointment. The water had do much chlorine that our eyes burned before entering. We left to our room instead. We slept well, as the hotel was quiet and the bed was comfortable. When we woke up we got ready and headed to the complimentary breakfast, which to my surprise, was really good. The breakfast staff was equally as kind as the front desk staff. They're the only reason I'd ever stay again.

great hotel. Was only there for 2 nights Enjoyed the breakfast and the comfy bed.

The room was okay. Breakfast was awful. This is all I have to say

We had a nice time, the hotel room was clean and the hotel staff was very friendly and went out of the way to help us find what we were looking for. The breakfast was way more than we expected, more than the plain cold pastry and coffee, they had eggs, biscuits, gravy, cereal, fruit, pancakes, plus....next time we go to an Alabama game we will stay there.

Great place to stay, free breakfast and heated indoor pool. TVS are a ltitle small and the cable or satellite reception isn't that good. Front desk staff were very courteous and helpful

room was clean. breakfast was about average for a continental breakfast. would stay here again

The room was Just like the picture. The waffles where great!

I arrived their at 1pm but then was turned around bc couldn't checkin bc it was at 3 but I have went to other hotels neva was turned around after driving so long... Than once I returned the room was smelly and an oder to it so i had to go back to the desk clerk and she had to come take pics of the room bc it wasnt vacuumed or clean.. So got another room stayed till Sunday arrived on Friday... And no one came and cleaned the rooms nor change towels... The floors look old so wear shoes on the floor... Didn't hv a good experience at all...

Rooms were clean, breakfast was good. Will stay here again.

In my opinion the staff was tooo helpful, I was awaken both mornings around 9-10, which isn't very early but I enjoy sleeping in when I can, by room service asking if I needed anything. I appreciate the thought but I'd be just as happy calling the front desk. Other than that it was great!

ACADEMY COURT, 4985 Bessemer AL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Indoor pool
  • Fitness center

Located within a mile (2 km) of Bessemer Civic Center, Red Roof Inn & Suites Bessemer is within 2 miles (3 km) of Medical West - An Affiliate of UAB Health System. This 66-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

Red Roof Inn & Suites Bessemer's 66 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free long-distance calls, and free local calls are also available.


Property features

Guests staying at Red Roof Inn & Suites Bessemer enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn & Suites Bessemer

Everyone (16) Couples (3) Business (1) Family (6) Other (2)
2
Everyone

By on Mar 12, 2020

Review comment responded on Mar 14, 2020

Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

3
Partner Couples Business Business

I didn’t seem like anyone besides the person behind the desk really cared about their job. When we checked in, we smelled weed right when we walked inside of the building. When we made it to our room, the floor didn’t look clean. It had stains everywhere and glitter still in it. When we left that morning, the staff looked like they were at a funeral because they were so boo boo lipped. Seems like the staff REALLY needs to be replaced....we won’t be back.

By on Feb 13, 2020

Review comment responded on Feb 14, 2020

I am so sorry to hear about the difficulties that you experienced during your recent stay with us. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. We are also sorry to hear that we failed to exceed your expectations with the standard of cleanliness you've come to expect from us. Thank you for bringing to our attention where we should improve. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.

4
Everyone

By on Nov 23, 2019

Review comment responded on Nov 23, 2019

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

1
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

2
Everyone

By on Sep 24, 2018

Review comment responded on Sep 25, 2018

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1
Everyone

I have a service animal that travels with me. I have medical reasons and paperwork for having him. I was just harassed by the staff for bringing him to breakfast with me. I explain to them the law but they continue to give me a hard time.

By , from Bessemer, Al on Aug 30, 2018

Review comment responded on Sep 10, 2018

It means so much to have earned your business. We appreciate the feedback regarding our staff and breakfast. We are always looking for ways to improve upon the guest experience so thank you for sharing.

3
Everyone

Would have giving all 4 or 5 but the fire alarm went off twice where everyone had to evacuate the building. And, there was a spider problem.

By on Jul 14, 2018

Review comment responded on Jul 14, 2018

Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

2

at one time it was nice

Everyone

The check in staff acted as if we were an inconvenience, the room was dirty and smelled like it used to be a smoking room, the exhaust in the bathroom didn’t work so I could smell some one smoking in the bathroom below being that we were on the top floor, there was a dirty mattress in the sofa bed and they gave us no sheets or pillows for that bed, and as we were packing up there was a cockroach in the bathroom.

By , from IN on Nov 26, 2017

Review comment responded on Nov 29, 2017

Thank you for sharing your experience with us. We appreciate the comments referring to our staff and bed. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2

wouldn't stay again

Everyone

The decor itself wasn't bad, but things could have been much clearer. But, after traveling for 12 hours we just needed sleep before heading for home. The mattresses probably should have been replaced years ago. The fold out couch was so bad we put the mattress on the floor and that wasn't even any better ( you could literally feel every spring in your back). The next morning the waffle maker was broken and much of the breakfast choices were out so we were just going to grab coffee and hit a drive through... they were out of coffee ( it was 8:30). The lady at the front desk asked the girl working in the breakfast room to get more... she just glared at me and didn't get any. After 10 min we just left.

By , from north carolina on Aug 23, 2017

Review comment responded on Aug 28, 2017

I apologize that we were not able to meet your expectations during your recent stay at our hotel. It is based on feedback such as yours, that we are able to further identify issues in terms of our service and accommodations. Thank you again and we look forward to having you back to our hotel in the near future.

4
Family

It was a nice hotel overall for our quick stay to visit family in Bessemer. Reasonably priced. I did not like the lone men at night smoking by the doors and walking the halls often; but there was a police officer always nearby. This made me feel safe but also that they have issues with something. The lady serving breakfast was also super nice and went out of her way to make sure my kids, mom, and I had what we needed. The coffee was also great. Would stay here again.

By on Apr 28, 2017

Review comment responded on May 5, 2017

We are glad that our convenient location and price have been useful for your stay to visit your family. We assure you that we take your safety seriously. Hoping that you were satisfied with our hospitality and we look forward to your next visit.

Red Roof Inn & Suites Bessemer

ACADEMY COURT, 4985, Bessemer, AL 35022
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