The staff was very friendly and helpful! I would definitely stay here again.
The property was clean and modern. However, we did not receive the room we booked. The manager on duty informed us it happens all the time if the reservation is made through a 3rd party. She insisted that it came in only as a request through Orbitz therefore not a guarantee. The room we reserved was sold out when we checked in, and she told us it was basically the first-come first served basis despite our reservation. The manager was defensive and also almost made it sound as though it was our fault because we booked through Orbitz . She did not work with us or meet us, not even a half way. No alternative, comp, nor sympathetic words were offered. WE, the guests, had to ask if what we booked would be available on our second night as a resolution instead of them looking up the information volunteraly and making the arrangement. The room was also very noisy from the street traffic, which I understand that they can not control. I usually like Homewood Suite and Hilton group, but this was a fail.
Spacious, clean rooms. Free breakfast and beer, wine, appetizers every day from 5-7. Good location to restaurants in walking distance. Would definitely stay again.
Roomy, clean, and good location. Its staff are excellent.
Great hotel in a very nice area of the city. The room was large and comfortable, and breakfast and the reception in the evening with drinks and snacks were great.
Comfortable room and a very helpful staff. The breakfast was the best part. Will definitely stay there again.
Excellent experience and great service! Rooms are very nice and up the date. Will definitely stay again.
This hotel was very convenient for my stay in Birmingham, which was focused on UAB, so I was very pleased at how pleasant and comfortable the hotel was. I highly recommend this hotel to anyone who comes to Birmingham for business with UAB. The staff were very friendly and helpful, the room was beautiful and well appointed.
When we first checked in the front desk manager had a slight attitude toward the customers which was not pleasing at all. Then he couldn’t find our reservation in which I️ don’t think he searched for it properly and when I️ called the third party I️ booked with they said the reservation is still there and they had to call him and gave him they same confirmation I️ gave him and he found it. Then he sd we only have one night stay the other room was given away. Finally when we sd we was going to leave after the one night he sd he will try to push it through in which he did but I️ would not recommend this hotel bc if no hospitality.
Homewood Suites by Hilton Birmingham Downtown Near UAB places you in Downtown Birmingham, within a leisurely stroll of popular sights such as University of Alabama-Birmingham and University of Alabama Hospital. This 3-star aparthotel has 105 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception on select days.
Each apartment is air-conditioned and has an array of amenities, including a microwave, a refrigerator, and a dishwasher. An LCD TV comes with pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an oven, a stovetop, and a coffee maker.
Built in 2016, the brand new Homewood Suites by Hilton Birmingham Downtown Near UAB offers an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and a free grocery shopping service.
The staff was very friendly and helpful! I would definitely stay here again.
The property was clean and modern. However, we did not receive the room we booked. The manager on duty informed us it happens all the time if the reservation is made through a 3rd party. She insisted that it came in only as a request through Orbitz therefore not a guarantee. The room we reserved was sold out when we checked in, and she told us it was basically the first-come first served basis despite our reservation. The manager was defensive and also almost made it sound as though it was our fault because we booked through Orbitz . She did not work with us or meet us, not even a half way. No alternative, comp, nor sympathetic words were offered. WE, the guests, had to ask if what we booked would be available on our second night as a resolution instead of them looking up the information volunteraly and making the arrangement. The room was also very noisy from the street traffic, which I understand that they can not control. I usually like Homewood Suite and Hilton group, but this was a fail.
Spacious, clean rooms. Free breakfast and beer, wine, appetizers every day from 5-7. Good location to restaurants in walking distance. Would definitely stay again.
Roomy, clean, and good location. Its staff are excellent.
Great hotel in a very nice area of the city. The room was large and comfortable, and breakfast and the reception in the evening with drinks and snacks were great.
Comfortable room and a very helpful staff. The breakfast was the best part. Will definitely stay there again.
Excellent experience and great service! Rooms are very nice and up the date. Will definitely stay again.
