They repeatedly had issues with billing the correct card and then solved it by billing both cards on file thus double billing me. The manager did fix it quickly once I brought it to her attention though. Most of the front desk employees were extremely unhelpful and rude. Only one was only unhelpful but atleast polite about it.
No problems or issues, not top of the line but awesome accommodations for the price, great value.
The room was terrible. The bathroom was definately not clean. Hair on the floor, and the tub was dirty. The stairwell smelled like a urinal, so apparently people can relieve themselves where ever they like. Due to the fact we had our dogs with us, i went and purchased cleaner and cleaned it myself. We kept them crated becuase we disnt want them walking on the floors. I would have thought with Covid-19, the hotel would have made a better effort in disefecting the room for there guests to feel safe. We chose this hotel because it had a 4.1/5 rating on a few websites. i will definitely never stay there again.
Only a one night stay, room was clean and was able to get a first floor room.
Old style hotel excellently modernized and updayed.
Book a non smoking room and was put in to a smoking room
Noisy, kids running through hallways knocking on doors. Teenagers smoking marijuana in the stairwell. Beds were not that comfortable, had back spasms for the whole 3 days there. Hotel sits in near an airport, planes come across the top at different times. The breakfast was the best thing about this place.
COMPLETELY RE DONE SINCE LAST VISIT EXC LOCATION, BEDS, BREAKFAST VG EXC STAY FOR THE PRICE
Breakfast was great. The person at the front desk was surly
Pros: Very nice staff at front desk. Always greeted us when we came down for breakfast. Great breakfast every morning! Nice quiet atmosphere and never was disturbed while sleeping. Will definitely book my stay with Clarion again in the furture. Cons: Coffee pot is provided but housekeeping never replenished our coffee packs. Clarion states they change bedding every 3 days but we discovered our bedding had not been changed for the 5 days we stayed. Housekeeping cleaned and made our beds but never replaced bedding. Pool could stand to be maintained a little better. Water was cloudy and debris was found floating in water.
Only thing I had a problem with were the AC needed cleaning. Other than that our stay were great. Nice area convenience to stores. Great hotel great breakfast bar. Will stay again and again👍👍👍👍
Gulfport Premium Outlets is a short stroll from Quality Inn, and other popular attractions like Gulf Islands Waterpark are within a few miles (5 km). This 143-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
All 143 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Free weekday newspapers, free local calls, and free bottled water are also available.
Quality Inn features a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
They repeatedly had issues with billing the correct card and then solved it by billing both cards on file thus double billing me. The manager did fix it quickly once I brought it to her attention though. Most of the front desk employees were extremely unhelpful and rude. Only one was only unhelpful but atleast polite about it.
We do apologize for this inconvenience as we try to make our guests' stay comfortable and easy-going. Thank you for your feedback, have a great day!
No problems or issues, not top of the line but awesome accommodations for the price, great value.
Thank you for staying with us!
The room was terrible. The bathroom was definately not clean. Hair on the floor, and the tub was dirty. The stairwell smelled like a urinal, so apparently people can relieve themselves where ever they like. Due to the fact we had our dogs with us, i went and purchased cleaner and cleaned it myself. We kept them crated becuase we disnt want them walking on the floors. I would have thought with Covid-19, the hotel would have made a better effort in disefecting the room for there guests to feel safe. We chose this hotel because it had a 4.1/5 rating on a few websites. i will definitely never stay there again.
We're sorry we failed to meet your expectations. We do apologize. Thank you for your feedback!
Only a one night stay, room was clean and was able to get a first floor room.
We appreciate your feedback. Thank you for staying with us!
Old style hotel excellently modernized and updayed.
We appreciate you staying with us. Thank you for taking time to answer our survey!
Book a non smoking room and was put in to a smoking room
On behalf of the hotel staff, I would like to apologize for the inconvenience of your room type. Since we are one of the very few properties that still have smoking rooms, some websites do not advertise that, so when the reservation is made you are selecting a room type but it is auto-selecting smoking or non-smoking. We always try to correct this issue when brought to our attention by guests, so we hope you informed us and we were able to correct it.
Thank you for your review. We are happy you enjoyed your stay and we hope you will return.
Noisy, kids running through hallways knocking on doors. Teenagers smoking marijuana in the stairwell. Beds were not that comfortable, had back spasms for the whole 3 days there. Hotel sits in near an airport, planes come across the top at different times. The breakfast was the best thing about this place.
Thank you for letting us know about your stay with us. On behalf of the entire hotel staff, we would like to apologize for meeting your expectations during your stay with us. Your comments will be passed to management and we will do our absolute best to try to avoid things like this in the future.
Thank you for your positive feedback. We hope to see you again.
Thank you for staying with us.