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Hidden Ridge Resort

3.5 out of 5.0

Recent guest reviews

We stayed for two nights. A few things to mention, 1) one bed wasn't made after called for room cleaning. 2) noisy party from neighbors. We slept badly that night and my kids are sick. I have complained it to the front desk and they said nothing they could do. The party lasted after midnight and people are smoking outside. Despite that, the front desk staff were friendly and the location/view is nice. Won't go back.

We had such an amazing time at Hidden Ridge Resort! The staff were extremely friendly and attentive. They assisted us with taking transit downtown, and provided board games to play post a night out in front of the fire :). The rooms were large and kitchens well stocked. We loved being able to bring and cook our own meals. Plus the deer outside our patio doors every morning was an amazing perk! The only down side is that I left my bathing suit in the bathroom and it doesn't seem to be found. :(

We originally booked into a one bedroom unit that was downstairs, kind of a basement unit. It seemed like an okay place but immediately I knew the sound of the people walking above would be a problem. We paid to upgrade to a luxury king unit with balcony and private jacuzzi. They have four of these located above the lobby. It was a very nice accommodation and no noise issue even though fairly close to pool. The staff was very nice. Location is a bit out of the way and grounds could be noisy with all the families there but we had a car and spent most of our time away. It was nice to have a full kitchen. Yes, I would recommend this property.

Overall it is a good enough lodging. Staff are great and helpful. But they really can't control how guests behalf themselves. Outside Packing is a little crowded but enough for each condo. Some guests are just determined to occupy two parking spaces. There are underground parking. Enough for every guest.

It was really good stay for 4 days in Banff. I recommend this place for family trip with kids.

They assing ground floor condo, whereas I expected 2nd or 3rd floor condo. They should be very clear as to what room will be assigned for a particular price.

I have pleasant stay. However i left my ipad's charger and cable at the resort.

Overall, I have a good impression with the resort. I stayed in one bed room apartment with loft 204 for 2 nights August 17-August 18. The lower toilet is always clogging in the washroom of main floor. I report the problem to front desk. It was fixed, but next time when we used the toilet, it clogged again. In the August 19, when we check out, we also found a piece of glass from broken bottle in the queen bed in the loft. I also forgot my pad’s cable and charger at the resort.

Pros: Quite location with fantastic outside view. Very helpful staff. Hot pool is good to relax the legs after hiking. Outdoor gas grill perfect for the Canadian steak. Cons: Very slow WIFI. Dark room if down stairs but who stays in room?

We stayed in a 2 bedroom / 4 queen bed condo. Unit was very nice and clean, grounds are immaculate, and front desk staff accommodated every request. Great stay.

I and my family stayed 2 nights in 2 bedroom with a loft suite. It was great. Clean room with nice view. Kind staffs and good location. I will stay here again for next trip. :)

It had all things I needed for the family vacation. (hot spa, firewood, full kitchenette, free bus tickets - even though I didn't use).

Great experience on everything! There are bike trails and campers at the back of property; the mountain views are awesome. Staffs are very helpful. The whole trip is very comfy and blissful.

Resort was good overall, with the execption of the beds which were awful. We had a loft suite with 3 queen beds total, and all of them had huge divots in them where you sleep and needed to be replaced. It was nearly impossible to get a good night's sleep on these horrible beds. Otherwise, the location wasn't bad, right outside of Banff. We had a car, so the short drive wasn't bothersome at all. Free bus passes are also provided, but the bus only stops every 40 mins so it wasn't all that convenient considering we could be downtown in 5 mins by car. The wood burning fireplace was a nice touch, and wood was free, which was a surprising touch. The outdoor hot tub was great, with an amazing view, but could get pretty busy at times. Staff was friendly and courteous during our 4 day stay. If not for the beds, this would have easily rated 4 stars.

Nice hotel in close proximity to downtown Banff. Room included a kitchen, fireplace, washroom, and fairly small bedroom. Located on a mountian surrounded by trees. No real complaints.

That was very fantastic vacation. I would recommed the lodge to my friends.

Hotel was very good, Location is a little bit away from downtown, but they gave a bus card to towndown freely. Sometimes noisy but tolerable to me.

It's a clean place to stay with beautiful view. Everything is good except parking space which is too small.

Spend a nice 2 day weekend here after getting a good Boxing Day special. The smallest condo was fabulous for 2 people. Full kitchen including dishwasher and woodburning fire place. We had a room facing the forest which even though the parking lot was crowded and the resort was busy gave us an illusion of being in a secluded forest. Only complaint was the noisy neighbours above us. Their footsteps and door bangs were very noisy and we could hear their music until midnight. Fortunately through the night they were quiet and overall it was a great stay

The person at the front desk, a woman named Kelly, I think, was very friendly and helpful. We loved the wood fireplace in the room, although it'd be great if it had been easier to get the wood (they were out in the first parking lot we went into). The hot pool and sauna were also nice - Banff essentials. Would def. stay there again.

901 Hidden Ridge Way Banff AB

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services
  • Laundry facilities

Hidden Ridge Resort places you within 2 miles (3 km) of Canadian Ski Museum West and Banff Lake Louise Tourism Bureau. This 107-room, 3.5-star condo property has free in-room WiFi along with free self parking and a spa tub. In a national park, it's also near Upper Hot Springs and Banff Gondola.


Rooms

All 107 condos feature kitchens and balconies or patios, and there's space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Fireplaces, sofa beds, and coffee makers are other standard amenities.


Property features

Hidden Ridge Resort features a spa tub, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski condo include coffee/tea in a common area, laundry facilities, and barbecue grills.

Room options

Premier Condo (2 Bedroom Loft- 4 Q)

Queen 4 | Sleeps 10

Deluxe Condo, 1 Bedroom

Full 1 | Queen 2 | Sleeps 6

Deluxe Condo, 1 Bedroom (Loft)

Queen 3 | Sleeps 8

Premier Condo, 2 Bedrooms (Loft)

Queen 3 | Sleeps 8

Guest reviews for Hidden Ridge Resort

Everyone (1) Couples (9) Family (20) Friends (4)
2

nice location and hottub.

Families

We stayed for two nights. A few things to mention, 1) one bed wasn't made after called for room cleaning. 2) noisy party from neighbors. We slept badly that night and my kids are sick. I have complained it to the front desk and they said nothing they could do. The party lasted after midnight and people are smoking outside. Despite that, the front desk staff were friendly and the location/view is nice. Won't go back.

By on Jul 17, 2017

5

wonderful hotel! beautiful hot pools!

Everyone

We had such an amazing time at Hidden Ridge Resort! The staff were extremely friendly and attentive. They assisted us with taking transit downtown, and provided board games to play post a night out in front of the fire :). The rooms were large and kitchens well stocked. We loved being able to bring and cook our own meals. Plus the deer outside our patio doors every morning was an amazing perk! The only down side is that I left my bathing suit in the bathroom and it doesn't seem to be found. :(

By , from Edmonton, Alberta on Apr 28, 2017

5

hidden ridge condo hotel

Couples

We originally booked into a one bedroom unit that was downstairs, kind of a basement unit. It seemed like an okay place but immediately I knew the sound of the people walking above would be a problem. We paid to upgrade to a luxury king unit with balcony and private jacuzzi. They have four of these located above the lobby. It was a very nice accommodation and no noise issue even though fairly close to pool. The staff was very nice. Location is a bit out of the way and grounds could be noisy with all the families there but we had a car and spent most of our time away. It was nice to have a full kitchen. Yes, I would recommend this property.

By on Sep 4, 2015

4

great trip to banff

Couples

Overall it is a good enough lodging. Staff are great and helpful. But they really can't control how guests behalf themselves. Outside Packing is a little crowded but enough for each condo. Some guests are just determined to occupy two parking spaces. There are underground parking. Enough for every guest.

By on May 8, 2015

4

best in banff for families

Families

It was really good stay for 4 days in Banff. I recommend this place for family trip with kids.

By on Nov 22, 2014

1

need better communication when assinging rooms

Families

They assing ground floor condo, whereas I expected 2nd or 3rd floor condo. They should be very clear as to what room will be assigned for a particular price.

By on Sep 8, 2014

5

good service

Families

I have pleasant stay. However i left my ipad's charger and cable at the resort.

By on Aug 20, 2014

4

good service

Families

Overall, I have a good impression with the resort. I stayed in one bed room apartment with loft 204 for 2 nights August 17-August 18. The lower toilet is always clogging in the washroom of main floor. I report the problem to front desk. It was fixed, but next time when we used the toilet, it clogged again. In the August 19, when we check out, we also found a piece of glass from broken bottle in the queen bed in the loft. I also forgot my pad’s cable and charger at the resort.

By on Aug 20, 2014

4

good memory

Families

Pros: Quite location with fantastic outside view. Very helpful staff. Hot pool is good to relax the legs after hiking. Outdoor gas grill perfect for the Canadian steak. Cons: Very slow WIFI. Dark room if down stairs but who stays in room?

By on Aug 11, 2014

5

great value

Families

We stayed in a 2 bedroom / 4 queen bed condo. Unit was very nice and clean, grounds are immaculate, and front desk staff accommodated every request. Great stay.

By on Jul 26, 2014