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Recent guest reviews

It was nice but the area was in the middle of construction and hard to find. It was freezing, we had children, and the door side door to get in did not work with the key we were given. Husband had to go all the way around to the front of the hotel (while chdren and I waited outside) and was told to go thru another door. The room was ok but had peeling wall paper and the insulatiin wasn't that gfeat because it was freezing in the room!

I liked that it was close to a lot of restaurants since they did not serve food. I did not like at all that the shower head in our room sprayed water everywhere. The ice machine was broke. The pool was closed. Restaurant did not have room service even. It was a huge let down. I will be staying there again.

Location not in a very good area, and inconvenient. The room was OK but curtains looked shabby. Wil not stay here again

The room was clean and welcoming. However, the queen beds seemed like full size to me and the cable tv seemed to not be working.

Great location, easy access from Highway 99 north and south.

Spacious suites...good area of the city... Front desk very friendly..housekeeping also very friendly and accomidating

Good overall stay.... Quiet floor. Room lighting is poor if you are working.

I stayed in this hotel, expecting it to be safe due to decent reviews. Instead, I had my car broken into as well as hundreds of dollars worth of things stolen from our vehicle by someone who is fully aware of the hotel camera angles and was able to go unseen. This happened around 1:30am and no staff informed us until we were checking out. Then when I reported it to the cops, they laughed. I reported to the guest relations or holiday inn as I had a suspicion that this could have been an inside job due to how clean the thief was, the GM started to raise his voice at me and then tell me that it was my fault for staying in Bakersfield. Other guests informed us that they had stayed at this location before and had similar things happen to them, so with that I would highly suggest that people avoid this holiday inn when they are traveling.

Easy check in, friendly staff how they did not give me the ticket needed +for breakfast - so when I helped myself to the buffet - which was limited in choices.but adequate - I was presented with a bill for close to $10. One of the desk personal happened to enter the room & I ask her about it - thinking it was included. She checked the reservation, came back with the needed ticket & an apology. Appreciated!

Great location. Nice friendly staff. Close to restaurants, shopping and family. Straight shot to the airport.

The staff was very nice and very helpful. Unfortunately, there was a biker convention at the hotel and we got very little sleep (last one came in at 2:10 in the morning). The next morning, one of the bikers had parked his bike in a no parking zone so close to our car, we couldn't get out. Wish we had known about it so we could have chosen another place. My son lost a stuffed animal and they not only found it, but got it back for him. It was above and beyond; really appreciated that.

The staff was the best. No matter what time we called or needed something, they were always helpful and always had a smile on their face. The hotel was clean and very accessible. I would definitely stay here again.

A good choice for travellers needing an extra space as their suites are rightly priced.

We were very happy with the hotel facilities. The room, pool and grounds were clean.

It was ok. The only thing I didn't like is they charged me twice for another room. I hope tp get that extra charge back soon.

Marriott Drive Bakersfield CA

Hotel highlights

  • Close to Buck Owens Crystal Palace
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Buck Owens Crystal Palace is within a mile (2 km) of Holiday Inn Hotel & Suites Bakersfield, an IHG Hotel, and other popular attractions like Mechanics Bank Arena are within a few miles (5 km). This 120-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All 120 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Holiday Inn Hotel & Suites Bakersfield, an IHG Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 2 Bedrooms, Non Smoking

2 Queen Beds | Sleeps 6

Suite, Accessible, Non Smoking (Mobility)

1 Twin Bed | Sleeps 4

Guest reviews for Holiday Inn Hotel & Suites Bakersfield, an IHG Hotel

Everyone (13) Couples (4) Business (10) Family (17) Other (3)
1
Everyone

By on Feb 23, 2021

Review comment responded on Mar 24, 2021

Thank you for sharing your experience from your recent travels. We hope that we can make it up to you on your next stay. Our management team will address any issue you encountered with our staff and keep our hotel up to standards Safe travels

4
Family with small children Family

It was nice but the area was in the middle of construction and hard to find. It was freezing, we had children, and the door side door to get in did not work with the key we were given. Husband had to go all the way around to the front of the hotel (while chdren and I waited outside) and was told to go thru another door. The room was ok but had peeling wall paper and the insulatiin wasn't that gfeat because it was freezing in the room!

By on Jan 1, 2021

Review comment responded on Jan 2, 2021

Thank you for sharing your feedback. We'll make sure the heater is up to standards in the room you occupied for future guest. We hope to see you back for future stays. Safe travels

2
Everyone

By on Sep 7, 2020

Review comment responded on Oct 19, 2020

Thank you for sharing your feedback.

3
Family with small children Family

I liked that it was close to a lot of restaurants since they did not serve food. I did not like at all that the shower head in our room sprayed water everywhere. The ice machine was broke. The pool was closed. Restaurant did not have room service even. It was a huge let down. I will be staying there again.

By , from Phoenix, AZ on Jul 8, 2020

Review comment responded on Aug 4, 2020

Thank you for sharing your feedback on your recent stay. We sincerely apologize we were not able to meet your needs during you travels. We are working on new measures and guidelines to make each stay safer and more accommodating. Thank you for sticking through it with us during this time and we hope to see you back.

2
Partner Couples

Location not in a very good area, and inconvenient. The room was OK but curtains looked shabby. Wil not stay here again

By , from Houston,Tx on May 31, 2020

Review comment responded on Jun 5, 2020

Thank you for sharing your feedback.

5
Everyone

By on Dec 6, 2019

Review comment responded on Dec 6, 2019

Thank you for the great score. We are glad you had a great stay and we can't wait to see you back. Safe travels and Happy Holidays form the Holiday Inn Bakersfield.

4
Family Family with small children Family

The room was clean and welcoming. However, the queen beds seemed like full size to me and the cable tv seemed to not be working.

By on Aug 26, 2019

Review comment responded on Aug 29, 2019

Thank you for sharing your experience at our hotel. We hope that you give us another chance when traveling through Bakersfield. We will make sure our maintenance team keeps our rooms up to standards. Safe travels

4
Family

Great location, easy access from Highway 99 north and south.

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

Thank you for sharing your recent stay with us. We are glad you enjoyed your stay and we hope to see you back. Safe travel

5
Family Family

Spacious suites...good area of the city... Front desk very friendly..housekeeping also very friendly and accomidating

By on Jun 12, 2019

Review comment responded on Jun 18, 2019

Thank you for the awesome feedback. We appreciate you sharing your comments about our staff and we will share the feedback with them, Safe travels and we hope to see you back.

5
Everyone

By on Jun 2, 2019

Review comment responded on Jun 5, 2019

Thank you for the awesome score. Visit us anytime. Safe travels

Holiday Inn Hotel & Suites Bakersfield, an IHG Hotel

3927 Marriott Drive, Bakersfield, CA 93308
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