The Econo Lodge is dirty both inside and outside. The property needs to upgrade in the near future.
Not well maintained or clean
Everything is in poor conditions. The staff when you check in have terrible customer service skills.
I reserved 2 rooms and they only had one available.
Very dirty hotel. Hairs on pillows and linens. Also noisy all night long.
There are bedbugs specially at Room 113, but the staff is very good, even they change the blanket on the bed there a bedbug I report it to the front desk.
Terrible I got robed i paid online didn't receive room when got there
Within a short walk of Valley Plaza Mall, Econo Lodge Near Bakersfield Fairgrounds is within 2 miles (3 km) of Camelot Park. This 60-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a hydromassage shower. Desks are also included.
Guests of Econo Lodge Near Bakersfield Fairgrounds have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests.
The Econo Lodge is dirty both inside and outside. The property needs to upgrade in the near future.
Not well maintained or clean
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to see you again in the future.
Everything is in poor conditions. The staff when you check in have terrible customer service skills.
Know that your voice is of tremendous importance to us and we value your comments about our staff and also our service. I hope you will return to enjoy a memorable and exceptional experience.
I reserved 2 rooms and they only had one available.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Very dirty hotel. Hairs on pillows and linens. Also noisy all night long.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
There are bedbugs specially at Room 113, but the staff is very good, even they change the blanket on the bed there a bedbug I report it to the front desk.
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Terrible I got robed i paid online didn't receive room when got there
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.