STAY AWAY!!!! CONSIDER THIS REVIEW above any other - I never post reviews but felt a duty to warn others to NOT STAY HERE! I have no problem booking lower rated hotels just for a night, you know? Like, a bed and bathroom and I'm good. I had NO IDEA this level of low even existed, seriously. This barely qualifies in my mind as a hotel/motel, this better serves long term transients down on their luck. There was a sign on the lobby window that was for their "cash up front" tenants. Room was straightened up, but was FILTHY. Large sticky spill stain on the bedframe, dusty floors, outlet and light broken/not working! Housekeeper barely tried, didn't bother cleaning This location is HORRENDOUS! Literally pinned up against the highway and railroad tracks - I cannot emphasize how YOU WON'T GET ANY SLEEP with the trains making these constant SLAMMING noises, while your bed is shaking as the floor rumbles under your bed - I was on the second floor. I was in disbelief! That was at 2 am. THEN someone was KNOCKING on my door at 3:15 AM for a full minute. Like, someone who was looking for the previous long term tenant before me. My room was at the end of the hallway on the backside of the building, and WOW did I no longer feel safe! I chose to stay awake until sunrise. I spent that time reading reviews of this place, and among the claims of drug addicts sleeping in the stairwells and roaming the halls all night, loud parties in the parking lot, busted a/c's, STAY ELSEWHERE
CORNER ROOM 200 WAS AWESOME
No hair dryer. Found old shampoo bottles UNDER the floor that was curled up in the shower. Room smelled of smoke.
This property was in a super sketchy location. The stuff featured like free wifi and breakfast didn’t exist. The held my deposit, even though I only used to the place to sleep while working in the area ( I even wiped everything down before I left). The staff were very rude, and yelled at me to just leave the key on top of the phone when checking out. People, please beware of this before you decide to book with this place.
Location was remote and very accessible to a variety of food vendors and bars
A very clean and well kept facility . Friendly staff Only frown from me is that homeless persons are close to it
great customer service. we were not able to see other parts of facility due to Covid
I did not stay. My daughter was there Friday in for Family celebration and was blood on bed sheets pubic hair in sink & tub then tub fills up with water. Very nasty. Then having to deal with homeless people talking crap of course I cancelled and hotel charged my account anyway. Want my money back.
The property was nice well located next to the freeway very clean up cape
When we went to our room, the beds had not been made or the room cleaned. So they sent 4 people to the room and made the beds with fresh linens and cleaned the room in 20 minutes. Even though the room had not been ready I was impressed with how quickly they were able to get done so we could get into the room. They apologized profusely and returned our money for the room for our inconvience.
Well i didnt like the fact that they say they have breakfast and they dont
Hotel room was not as pictured. The room was dated and wasn’t that clean.
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Having it’s own kitchen and nice comfy quiet hotel
Extended Stay is one of our go-to choices that rarely disappoints. While the rooms at this location are slightly on the small side, they provide all the usual amenities: a full fridge, microwave and a very cozy armchair. We also appreciated we were isolated from outside noises and the curtain blocked all unwanted light. My only knocks are shockingly bad snowy TV reception that reminded of rabbit-ear antennas from the 70s and thin walls that allowed me to eavesdrop when I really rather would not. Staff is friendly, parking is ample. Breakfast however is more like campsite goodies: oatmeal packets, granola bars, tea.
Located in Riviera - Westchester, Extended Stay America Suites Bakersfield California Avenue is adjacent to Camelot Park and within a mile (2 km) of Mercy Hospital Downtown - Bakersfield. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 120 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
At Extended Stay America Suites Bakersfield California Avenue, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
STAY AWAY!!!! CONSIDER THIS REVIEW above any other - I never post reviews but felt a duty to warn others to NOT STAY HERE! I have no problem booking lower rated hotels just for a night, you know? Like, a bed and bathroom and I'm good. I had NO IDEA this level of low even existed, seriously. This barely qualifies in my mind as a hotel/motel, this better serves long term transients down on their luck. There was a sign on the lobby window that was for their "cash up front" tenants. Room was straightened up, but was FILTHY. Large sticky spill stain on the bedframe, dusty floors, outlet and light broken/not working! Housekeeper barely tried, didn't bother cleaning This location is HORRENDOUS! Literally pinned up against the highway and railroad tracks - I cannot emphasize how YOU WON'T GET ANY SLEEP with the trains making these constant SLAMMING noises, while your bed is shaking as the floor rumbles under your bed - I was on the second floor. I was in disbelief! That was at 2 am. THEN someone was KNOCKING on my door at 3:15 AM for a full minute. Like, someone who was looking for the previous long term tenant before me. My room was at the end of the hallway on the backside of the building, and WOW did I no longer feel safe! I chose to stay awake until sunrise. I spent that time reading reviews of this place, and among the claims of drug addicts sleeping in the stairwells and roaming the halls all night, loud parties in the parking lot, busted a/c's, STAY ELSEWHERE
CORNER ROOM 200 WAS AWESOME
Thank you for choosing Extended Stay America. We are happy to read how much you liked your guest room! It is our goal for your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
No hair dryer. Found old shampoo bottles UNDER the floor that was curled up in the shower. Room smelled of smoke.
Thank you for your review. We are sorry for the smoke smell and cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
This property was in a super sketchy location. The stuff featured like free wifi and breakfast didn’t exist. The held my deposit, even though I only used to the place to sleep while working in the area ( I even wiped everything down before I left). The staff were very rude, and yelled at me to just leave the key on top of the phone when checking out. People, please beware of this before you decide to book with this place.
Thank you for staying at our hotel. We are sorry for not meeting your expectations. We apologize for the disappointment with the complimentary wifi and the unsatisfactory service provided by our team. We will address your concerns with the appropriate individuals and discuss ways to improve our guest experience. In regard to the incidental fee, please feel free to reach us at our front office. We hope you will allow us to host you again. Sincerely, Hotel Management
Location was remote and very accessible to a variety of food vendors and bars
Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and bars nearby. Thank you once more for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
A very clean and well kept facility . Friendly staff Only frown from me is that homeless persons are close to it
Thank you for sharing your review. We know how important it is to stay in a clean, comfortable, and well-maintained suite, so we appreciate your kind comments! We value your feedback, and we will share your comments with our department heads. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
great customer service. we were not able to see other parts of facility due to Covid
Rose, thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our courteous associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I did not stay. My daughter was there Friday in for Family celebration and was blood on bed sheets pubic hair in sink & tub then tub fills up with water. Very nasty. Then having to deal with homeless people talking crap of course I cancelled and hotel charged my account anyway. Want my money back.
Sandra, thank you for your review. Our goal is to provide an exceptional experience for our guests, so we apologize for the disappointing condition of your daughter's suite. Your feedback is noted, and we assure you that they will be discussed with the housekeeping team to ensure we deliver spotless and well-kept guest accommodations moving forward. We would like to regain you and your daughter's trust and hope you both will give us that chance in the future. Sincerely, Hotel Management
Thank you for your review. We sincerely apologize for the issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management