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Extended Stay America - Bakersfield - California Avenue

2.5 out of 5.0

Recent guest reviews

Friendly staff. Very convenient location. Cable, decent wi-fi in rooms.

Good location. Friendly staff. Recommended...

Room was not very clean , stains on the carpet. Dirt under a sink , stinky fridge.

Room was cleaned very well. My stay left a good impression.

reasonable price, older building, fairly clean. Close to highway access. restaurants nearby. Quiet.

I love staying here when i visit Bakersfield. The roomz are always clean and attendants are the sweetest!

What hotel doesn't have soap for the bathroom? Door wouldn't close right. Horrible

truck was broken into while checkingyt cool had to fill out police report owner didn't have cameras security for my insurance company

we went home to discover we had lyce in our hair.

Enjoy staying here only negative experience is each time I stay here the WiFi never works which can be inconvenient. Other than that the stay is quite pleasant.

Nice hotel, just wish I would have remembered to ask for a non-smoking room. I liked having the kitchenette.

Neighborhood not very safe. Room smelled like smoke and not very clean.

overall this hotel was a excellent hotel room was clean bathroom kitchen I love it that it has all this stuff in it location is very good I am staying here by myself and I felt safe so I would say this is a good hotel

Location is good but not good. It is located next to a restaurant and a family arcade that's a good! It is not good because it is right off the fwy and it's loud you can literally hear all the trucks pass by.. I like staying in the extended stays they offer kitchenettes and it's good for the price but they do need to work on keeping their furniture in good condition. It was a nice night out on the town since I am local it just gives you that out of town experience. it's walking distance to a restAurant and that's a plus! I do recommend it.. liked the breakfast on the go yummy muffins!

Good, clean, inexpensive place to stay. There are a number of restaurants in the area.

The hotel was clean and fine. Conveniently located right off the freeway.

Woke me up in the middle of the night to kick me out for no apparent reason.

I booked a room for one night. I was given room 209 which was facing the highway. It was very loud, however, the A/C sufficiently drowned out the highway noise once I turned it on. The room was adequate, nothing special. The customer service was minimal. The breakfast is grab-and-go style: coffee, fruit, and pre-packaged muffins and granola bars. Not great, but not bad. There are no bathrooms for use prior to checking in though. So, you have to wait until you get to your room. A little inconvenient, but ok. If you're looking for an economic room and only care about utility, then this hotel will do.

Showed up to check into our room which should have been two double beds only two be told they didn't have it and gave me to separate rooms which were located on separate sides of the hotel.. I keep trying to explain that this was not going to work as I had children with me. The front desk girl didn't know what to do and just kept telling me they have nothing available.. Finally had her call manager which told me the same thing.. After about a 25 minute conversation we located two rooms that had not been checked into yet that happened to be next door to each other... We still all stayed in one room but wasn't the rest I was hoping to get.. Rooms do not have blow dryers and when I went to front office they had all been loaned out so I was unable to blow dry my hair.. When returning to you next day all if the keys had been deactivated for both rooms... Not someplace I would stay again or recommend..

Blah. I did not like it. It was stupid. I paid extra for a room.upgrade qhn all of their romms ate the dams

Room options

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Signature-Studio One Queen Non-Smoking

Queen 1 | Sleeps 2

Guest reviews for Extended Stay America - Bakersfield - California Avenue

Everyone (10) Couples (7) Business (11) Family (5) Other (8)
5

good

Everyone

Friendly staff. Very convenient location. Cable, decent wi-fi in rooms.

By , from Los Angeles on Aug 25, 2017

Review comment responded on Aug 27, 2017

Thank you for including Extended Stay America in your travel plans. We are delighted to read you enjoyed our convenient location and were impressed with our helpful associates. Your feedback is much appreciated, and we hope to be your hotel of choice every time you visit this area. Sincerely, General Manager

5
Everyone

Good location. Friendly staff. Recommended...

By on Aug 20, 2017

Review comment responded on Aug 21, 2017

Many thanks for your review of Extended Stay America. It was great to know your experience, especially about our prime location and the courteous staff. It is our pleasure to be recommended by you, and we welcome you back on all your future visits to our area. Sincerely, General Manager

3
Everyone

Room was not very clean , stains on the carpet. Dirt under a sink , stinky fridge.

By on May 28, 2017

Review comment responded on May 30, 2017

Thank you for staying with us. We apologize for the less than a spotless condition of your guest suite and for the cleanliness issues you experienced. I have shared your concerns with my housekeeping team to ensure these mistakes does not happen again. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, General Manager

5

close to all you need

Everyone

Room was cleaned very well. My stay left a good impression.

By , from San Diego on Apr 13, 2017

Review comment responded on Apr 15, 2017

Tommy, thank you for being our guest at Extended Stay America - Bakersfield - California Avenue. We are delighted to read you had an amazing experience and that you enjoyed your spotless room and our convenient location. Thanks again for your glowing feedback, and we hope to see you again soon. Sincerely, General Manager

3

reasonable price, close to restaurants and highway

Everyone

reasonable price, older building, fairly clean. Close to highway access. restaurants nearby. Quiet.

By , from S E Idaho on Mar 10, 2017

Review comment responded on Mar 12, 2017

Thank you for staying with us and posting your review. We are glad that you liked most aspects of our hotel and that you found us to be a good value. However, we will share you concerns with our housekeeping and maintenance teams in an effort to improve our facilities. We apologize for the inconvenience these caused and hope to see you again soon. Sincerely, General Manager

5

very clean and warming

Everyone

I love staying here when i visit Bakersfield. The roomz are always clean and attendants are the sweetest!

By on Dec 20, 2016

Review comment responded on Dec 22, 2016

Thanks so much for staying with us again and for sharing your wonderful comments online! I am delighted to read that we have become your preferred hotel in Bakersfield. Thanks also for recognizing my team and our clean accommodations. Our goal is always your total satisfaction. We look forward to your next stay at Extended Stay America - Bakersfield - California Avenue. Sincerely, General Manager

2
Everyone

What hotel doesn't have soap for the bathroom? Door wouldn't close right. Horrible

By on Dec 15, 2016

Review comment responded on Dec 17, 2016

Thanks for being our guest. We apologize for the oversight about the soap in your suite. We have such amenities available at our front desk and always complimentary for our valued guests. Thank you for letting us know in this forum. We will focus more on the details with our housekeeping team. Looking forward to your next visit with us. General Manager

1
Everyone

truck was broken into while checkingyt cool had to fill out police report owner didn't have cameras security for my insurance company

By on Jul 19, 2016

Review comment responded on Jul 23, 2016

Thank you for staying with us and for taking the time to voice your concerns. Please accept our sincere apologies for the response received when bringing this incident to the hotel's attention. We regret you experienced vandalism to your vehicle. Had this happened to me while traveling I would be extremely upset as I understand the frustration and financial burden of costly vehicle repairs. I will definitely take your suggestion for security cameras to the next meeting of our brand management for their review and consideration. Again, I thank you for staying with us and hope you will come back for a better experience the next time you are in our area Sincerely, General Manager

1

not a good hotel

Everyone

we went home to discover we had lyce in our hair.

By , from EL SOBRANTE, CA. on Jun 17, 2016

Review comment responded on Jun 19, 2016

Thank you for taking the time to share your comments. It's great to hear that your stay was good overall. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely, General Manager

4

nice hotel in convenient area

Everyone

Enjoy staying here only negative experience is each time I stay here the WiFi never works which can be inconvenient. Other than that the stay is quite pleasant.

By , from J on Apr 29, 2016

Review comment responded on May 1, 2016

Thank you for being our guest and for taking the time to review your experience once again at Extended Stay America - Bakersfield - California Avenue. We are glad you enjoyed your stay and that you liked our convenient location. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. Thanks again for staying with us, and please come back soon! Sincerely, General Manager