HomeTowne Studios by Red Roof Austin is located 1.5 mi (2.4 km) from Lakeline Mall and within a 10-minute drive of Austin Steam Train Association Museum. This 139-room motel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.
The 139 individually furnished rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include free local calls and desks. Housekeeping is available on request.
HomeTowne Studios by Red Roof Austin features free WiFi in public areas, coffee in a common area, and express check-in. You can put free parking to good use if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has laundry facilities.
Cost was similar to better hotels. No maids. Had to get everything from office. Had to borrow cooking stuff which was not a big deal. Staff was very nice but clearly had to deal with problem renters. A lot. Bugs were hard to take. Drug deals and solicitation going on outside our room. Stove microwave and fridge worked. Room was non refundable so we were stuck. Honestly we relied on the red roof name when choosing this place. Red roof should be ashamed.
I am so sorry to hear that your experience did not meet your expectations. Pest control has been contacted. Unfortunately we are an extended stay property and we do not have maids. We have housekeeping service once a week after your first week here and any needed linen exchange is provided in the office.
It was a decent cheap place to stay although j had some booking errors that almost left me without a place to stay for the weekend but I’m pretty sure that was the apps fault
I am sorry to hear about the booking errors. I hope we were able to accommodate you and we look forward to seeing you on future travels. Thank you for your continued business!
Stayed there 10 days. Room was dirty hair everywhere, roaches and ants were all over the kitchen and bathroom. TP only 1 roll per week and towels were old and dirty.
Dear Guest, Thanks so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. Cleanliness and hygiene are two of our highest priorities, and we take feedback like this very seriously. I’ve spoken with the head of our cleaning team to review our cleaning procedures and to make sure this doesn’t happen again.
Thank you for your feedback! We appreciate your response.
the propriety look like old and its bathroom is very nasty, it's no clean. I wouldn't come back
Toilet clogged. Kitchen sink clogged. Roaches. Left screws and dust in floor of bathroom. My son stepped on one. Never had enough hand towels and wash clothes..will NEVER stay there again
Very dirty, water wasn't warm. Woke up with bugs on me. Overall bad experience. I felt like the place wasnoverall unprofessional. There was fighting in the parking lot when i got there. I had to wait over 30 minutes to get checked in. The place needs to be redone.
I liked that it was close to a restaurant. Cover 2. It seems like a lot of people are living there. There was trash everywhere. My room never got cleaned. The microwave door wasn't closed and the light was on. There was lots of noise throughout the night.
Dear John, Thank you for choosing Hometown Studios and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. Again, thank you for choosing Hometowne Studios. Sincerely, Jessica Wickham General Manager
The staff is great but this is the nastiest, dirtiest and dingiest hotel I’ve ever stayed at. Caution do not stay here!!!