Sketchy, sketchy, sketchy. heavy drug activity, people coming and going constantly. Not safe. Read reviews on any platform to confirm. Large truck peeled out and floored it fishtailing in the parking lot. rooms were beat up. There were no flat sheets, slept touching blanket. Booked three nights, left after 1st. .
Roachs
I booked a room for 3 nights paid 211.00 i get there to check in I was told they were sold out .i told her i booked threw orbitz it said 7 rooms was available once i asked for a refund she coes and said she has a double available just for the night but she needs 10 to 15 minutes to make sure everything's okay with the room I told her that's fine I'll go get something to eat and I'll be back in an hour I came back in an the room was not cleaned she asked if I could just come back tomorrow at that point I asked her so am I just supposed to be stranded until tomorrow she had no response as if I'm just supposed to Forfeit the money that I paid and I literally have nowhere to stay this is a scam they are selling reservations that are not available and then they refuse to return any of the fees because even though it's booked through orbits orbits does not have the authority to make returns even in the hotel is at fault I am completely disgusted with orbits and this whole process they allow this hotel to steal my money
No soap in bathroom. TV didn’t work and staff didn’t make effort to fix/move us to other room. Dirty bathroom. Interrupted in the morning king so someone could come in to clean the AC, so I guess that’s good and bad,
Alarm kept going off all bight and they have an roach infestation
had to wait for the Manager, office was closed, then got the room, and while inside figurate someone else forgot some chargers, people returned to the room but they actually were out for dinner ... so I got a room that was given already... Manager fixed the issue but I'm sure situation was not pleasure for us and the other guess
Very difficult to find room. After hours had to call for help.
Bugs in the room, left early because of that, only spent one night
Cost was similar to better hotels. No maids. Had to get everything from office. Had to borrow cooking stuff which was not a big deal. Staff was very nice but clearly had to deal with problem renters. A lot. Bugs were hard to take. Drug deals and solicitation going on outside our room. Stove microwave and fridge worked. Room was non refundable so we were stuck. Honestly we relied on the red roof name when choosing this place. Red roof should be ashamed.
It was a decent cheap place to stay although j had some booking errors that almost left me without a place to stay for the weekend but I’m pretty sure that was the apps fault
Stayed there 10 days. Room was dirty hair everywhere, roaches and ants were all over the kitchen and bathroom. TP only 1 roll per week and towels were old and dirty.
the propriety look like old and its bathroom is very nasty, it's no clean. I wouldn't come back
Toilet clogged. Kitchen sink clogged. Roaches. Left screws and dust in floor of bathroom. My son stepped on one. Never had enough hand towels and wash clothes..will NEVER stay there again
Very dirty, water wasn't warm. Woke up with bugs on me. Overall bad experience. I felt like the place wasnoverall unprofessional. There was fighting in the parking lot when i got there. I had to wait over 30 minutes to get checked in. The place needs to be redone.
I liked that it was close to a restaurant. Cover 2. It seems like a lot of people are living there. There was trash everywhere. My room never got cleaned. The microwave door wasn't closed and the light was on. There was lots of noise throughout the night.
The staff is great but this is the nastiest, dirtiest and dingiest hotel I’ve ever stayed at. Caution do not stay here!!!
Motel is going through re-hab. There are guest smoking on the balcony. The room has vinyl and it was filthy and looked like it had not been mopped in a long time. There was hair on the towels. There was NO toilet paper. The clerk was nice.
Located in Pond Springs within a mile (2 km) of Main Event Entertainment, HomeTowne Studios by Red Roof Austin is within 2 miles (3 km) of Lakeline Mall. This 139-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchenettes, refrigerators, and microwaves are also standard. Housekeeping is available on request.
HomeTowne Studios by Red Roof Austin features free WiFi in public areas, express check-in, and express check-out. You can put free parking to good use if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include laundry facilities and a vending machine.
Sketchy, sketchy, sketchy. heavy drug activity, people coming and going constantly. Not safe. Read reviews on any platform to confirm. Large truck peeled out and floored it fishtailing in the parking lot. rooms were beat up. There were no flat sheets, slept touching blanket. Booked three nights, left after 1st. .
Roachs
I booked a room for 3 nights paid 211.00 i get there to check in I was told they were sold out .i told her i booked threw orbitz it said 7 rooms was available once i asked for a refund she coes and said she has a double available just for the night but she needs 10 to 15 minutes to make sure everything's okay with the room I told her that's fine I'll go get something to eat and I'll be back in an hour I came back in an the room was not cleaned she asked if I could just come back tomorrow at that point I asked her so am I just supposed to be stranded until tomorrow she had no response as if I'm just supposed to Forfeit the money that I paid and I literally have nowhere to stay this is a scam they are selling reservations that are not available and then they refuse to return any of the fees because even though it's booked through orbits orbits does not have the authority to make returns even in the hotel is at fault I am completely disgusted with orbits and this whole process they allow this hotel to steal my money
No soap in bathroom. TV didn’t work and staff didn’t make effort to fix/move us to other room. Dirty bathroom. Interrupted in the morning king so someone could come in to clean the AC, so I guess that’s good and bad,
Alarm kept going off all bight and they have an roach infestation
had to wait for the Manager, office was closed, then got the room, and while inside figurate someone else forgot some chargers, people returned to the room but they actually were out for dinner ... so I got a room that was given already... Manager fixed the issue but I'm sure situation was not pleasure for us and the other guess
Very difficult to find room. After hours had to call for help.
Bugs in the room, left early because of that, only spent one night
Cost was similar to better hotels. No maids. Had to get everything from office. Had to borrow cooking stuff which was not a big deal. Staff was very nice but clearly had to deal with problem renters. A lot. Bugs were hard to take. Drug deals and solicitation going on outside our room. Stove microwave and fridge worked. Room was non refundable so we were stuck. Honestly we relied on the red roof name when choosing this place. Red roof should be ashamed.
I am so sorry to hear that your experience did not meet your expectations. Pest control has been contacted. Unfortunately we are an extended stay property and we do not have maids. We have housekeeping service once a week after your first week here and any needed linen exchange is provided in the office.