The room smelled like someone had been smoking in there. The worst part was that someone started knocking on our door after 12am, and kept trying her room card at our door. I never opened the door and told her it’s the wrong room. She seemed drunk. Called front desk. The knocking continued for another 10 min, called the front desk again. Finally a staff came. But couldn’t do anything. The drunk lady started knocking the next door. Staff left to call the police, so the lady was knocking and shouting for another 30 min. The police came after 1pm. By the time they took her away it was almost 2am. When I talked to the hotel the next morning, they just said sorry, but nothing else. The worst hotel experience I had!!!!!
Friendly staff, was welcomed and got my reservation and room key. welcome atmosphere this part of Austin.
Very friendly front desk staff. Clean room and convenient location
There for an event and it was fine...just nothing gran.
Convenient location. Large room. Had a comfortable 1 night stay.
Easy drive to downtown without the higher price of being in the downtown area.
The hotel was really nice, clean, staff was helpful and nice. The amenities were great and enjoyed having a drink and some food at the bar. Henry was great! Loved having a little balcony.
Very old carpet and bathroom very disappointing to be a Holiday Inn.
Stayed here for Christmas while visiting family. This is an older hotel and it looks like some renovation was underway while we visited. The room was good but it was very hot at night and I assume like most hotels they govern the AC in the evening while you sleep. I might stay here again in a pinch, but I’d likely explore other options if I found myself in the area again. I feel like I got my value for the price I paid for the property. No real complaints but nothing that really blew me away either. I will say I did walk past their fitness facility and pool and both looked really nice.
Hum, I'm not sure about the lobby area... It was as if the people were looking for a hangout spot in the lobby, and wouldn't go to bed. The lobby area should be more bright and inviting. My AC unit sounded too too loud, but overall I'll give it a 3 1/2.
Nice close to college and down town. The fridge was not working, was replaced right away. The tv was missing a cable and was not working, was fixed right away. Maintenance man very nice. After everything was in working order it was a nice stay
Nice hotel; unfortunately, it is pay for the breakfast.
Located in Highland, Holiday Inn Austin Midtown, an IHG Hotel is within a few miles (5 km) of sights such as Thinkery and St. David's Medical Center. This 189-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Holiday Inn Austin Midtown, an IHG Hotel's 189 rooms provide balconies, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and safes.
Guests staying at Holiday Inn Austin Midtown, an IHG Hotel enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The room smelled like someone had been smoking in there. The worst part was that someone started knocking on our door after 12am, and kept trying her room card at our door. I never opened the door and told her it’s the wrong room. She seemed drunk. Called front desk. The knocking continued for another 10 min, called the front desk again. Finally a staff came. But couldn’t do anything. The drunk lady started knocking the next door. Staff left to call the police, so the lady was knocking and shouting for another 30 min. The police came after 1pm. By the time they took her away it was almost 2am. When I talked to the hotel the next morning, they just said sorry, but nothing else. The worst hotel experience I had!!!!!
Friendly staff, was welcomed and got my reservation and room key. welcome atmosphere this part of Austin.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
Very friendly front desk staff. Clean room and convenient location
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Thank you for giving us a great rating and for recommending our hotel to other travelers!
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
There for an event and it was fine...just nothing gran.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Convenient location. Large room. Had a comfortable 1 night stay.
We regret that you had this happen while you visited our property. We appreciate you reporting this to our management team and will pursue every effort to resolve this situation and prevent future occurrences.