The check in was hassle free. Staff was so friendly and accomodating. Room was roomy and felt like home. Will keep this property in mind for next visit to Austin.
Always great service
The pool area wasn't overpopulated and relaxing. The overall building was somewhat drab (lights not working etc) and not what I would expect for the money I paid.
Awful staff at the bar and restaurant.
well let me tell you that Ernesto in the dinning room was awesome. very friendly and kind, saw me sitting there waiting for my friends and asked if i needed coffee hooked me right up. that little gesture and his kind smile was awesome. the 2 people in bar were also great, the guy with the strange hairdo was funny as hell. every one in TEXAS was really nice, see you next year.
Easy check in. Great atmosphere and great food.
No internet. Pathetic for a Hilton.
Great stay! Conveniently located near the airport.
Room was clean and good. Restaurant had very slow breakfast service. It’s closed for lunch and dinner. Hotel location is not close to other food options made it difficult to order and receive food on time.
The hotel is far from the city. If your intention is has easy transportation to the airport the it services it’s purpose. Staff is very friendly.
Without covid related restrictions, this place would have probably received a perfect score.
Great location Everything is old and dated - but well kept up. Average on amenities
Nice. Too short a trip. Would like to have stayed longer
Very convenient location, as my training seminar was in the lower level of the hotel. Food was catered by Hilton for the seminar, including snacks, breakfast, and lunch. All of the food was surprisingly good and plentiful. Pool area was nice and large. The kids loved it!
Workout room was well supplied. Martinis were excellent. The airport shuttle van was an issue but it was an accident that caused the delay, I did make to the airport with enough time.
It felt like a castle with the circular design and wall around it.
Located 1.4 mi (2.2 km) from Live Oak Brewing Company, Hilton Austin Airport is within a 15-minute drive of other popular attractions like Circuit of the Americas. This 3.5-star hotel has 289 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, refrigerators, and coffee makers are also standard.
Guests of Hilton Austin Airport enjoy a 24-hour gym, free WiFi in public areas, and conference space. Parking is USD 14.00 per night (USD 20 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
The check in was hassle free. Staff was so friendly and accomodating. Room was roomy and felt like home. Will keep this property in mind for next visit to Austin.
Always great service
The pool area wasn't overpopulated and relaxing. The overall building was somewhat drab (lights not working etc) and not what I would expect for the money I paid.
Dear Amanda, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the overall condition of the hotel. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.
Awful staff at the bar and restaurant.
well let me tell you that Ernesto in the dinning room was awesome. very friendly and kind, saw me sitting there waiting for my friends and asked if i needed coffee hooked me right up. that little gesture and his kind smile was awesome. the 2 people in bar were also great, the guy with the strange hairdo was funny as hell. every one in TEXAS was really nice, see you next year.
Easy check in. Great atmosphere and great food.
Robin, thank you for your review. We are so glad you enjoyed the atmosphere and food. We hope to see you back again soon!
No internet. Pathetic for a Hilton.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Great stay! Conveniently located near the airport.
Thank you for staying with us at the Hilton Austin Airport. We hope you come back to stay with us again.
Laura, thank you for your 5 star review!