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City of Sails Motel

4.0 out of 5.0

Recent guest reviews

I needed accommodation on two separate occasions in the same weekend due to renovations at my home. This motel was handy to work so it made sense to stay. Both times I was on the ground floor. The rooms were noisy with people and cars coming and going overnight. Lighting was dull and the paint could do with an update. The main issue for me was the mould in the bathroom. I have the place the benefit of the doubt, however on returning to a second room with the same obvious issue there seems to be a theme. Bed was ok, linen was slightly itchy for me. Not sure I would return.

Pros- close to hospital. Warm, balcony, roomy. T.v + sky, fridge, jug. 2 beds. Big bathroom. Spa bath. Close to bus station. Cons- no lift (2 stories), horrible beds, big spa so hard to get into. Lould Cars outside.

Motel is central to Milford and close to North Shore hospital. Easy access to and from motorways. It's about a 1km walk to Milford mall and shops. Studio room was large and warm. I would recommend as an affordable motel on Shore with easy access to city.

Not much to tell you. It's an OK motel, bed is good, location is good if that's what you want - and this time I did. It's a purely functional room, don't go looking for char,. Bed was comfy and the water was hot. It's not the fault of the proprietor that NZ TV is dreadful!

The staff were so helpful but had very limited knowledge of even their own suburb and area of accessible conveniences; such as food outlets, medical services and the names of their own surrounding suburbs. In New Zealand a receptionist and staff working with the public should be able to speak English and communicate in English this was not the case. But on a long weekend and a late at night find we had to take it. The room was a studio and had the door entering directly into the public parking and this was not acceptable. Every time we opened our door to go to the car everyone in the large parking area could see directly and with ease into our accommodation. The room had no windows open so the smell of dirty clothes that had cleaned was awful; we had to sleep un safely with the ranch door open to get rid of the dirty smell in the room. This was with us on the ground floor with access from off the street. The bathroom had no window/s and the extractor fan was absolutely blocked with dirt. When you turned it o all it did was blow in the smell of the off the street petrol fumes and street way dust. I can say the bed linen was very clean and of great quality and had been very well presented and made. The kitchen area was clean and out dated but acceptable. THE CARPET WAS FILTHY DIRTY I would imagine coming direct from the oil ridden and dirty garage one had no other option. Really we were so tired on arrival so made no fuss but when I told the manager the next day she seemed shocked. Maybe she thought that this was 5 star quality but for me it was really a great disappointment.We would not recommend the place. Our room had no air conditioner.

Very nice motel. Staff extremely accommodating. 9/10 for cleanliness. Fabulous spa bath and good water pressure in shower. Comfortable queensized bed. Room was a good size also. Free wifi and almost all Sky channels. Handy to shops...dairy and best pizza place. North Shore Hospital across the road. Handy!. Definitely stay here again. Highly recommend.

Clean room with good amenities and spa bath. Close for motorway access. 10 minutes drive to Devonport stops and ferry terminal to Auckland. $155 / night is a bit pricey but that is Auckland today where accomodation costs rival Sydney and Singapore. Wifi was very patchy, tourists expect a very good wifi service these days.

Stayed here on our last night of our NZ trip from Australia. On checking in staff were friendly and helpful. There was plenty of undercover parking on site. All rooms are upstairs and there is no lift available. We had a standard studio with a kitchenette (some only have tea/coffee facilities) The room was of a good size, nice décor and clean and tidy. The bed was comfortable. Extra pillows were available in the room A small dining table and chairs was available. There was a reasonable amount of room for cases etc. The wifi internet worked well when it worked, but it kept constantly dropping out. Reception were informed of this, but they said ‘it’s probably the weather’… was sunny with a slight breeze? They have a totally separate wifi system at reception for their office needs so appeared unconcerned. The bathroom was spacious – the shower worked well with no temperature/pressure changes. The TV worked well with a good picture. The kitchenette was well equipped to cook a meal if required – which we did. Staff were helpful assisting us by printing our boarding passes for the flight the next day. The room was quiet and we were pleasantly surprised that given it was on a main road there was minimal traffic noise. The motel is handy to the motorway. There is a shopping mall 5 min drive away, and there is a small takeaway just around the corner. Would be quite happy to stay here again.

Stayed in this motel 3 times before and on arrival (after a long drive in bad weather) I received a free upgrade from a studio to a lovely one bedroom apartment! I was soooo doesnt take much to please me... The guy in the office is lovely and the motel is sooooo clean. On a main road but traffic noise is minimal in my view and the handy location is a plus, just off motorway. I will stay again and would recommend to others! Very competitively priced too...

Hotel is basic but very clean and comfortable with free wifi, its located next to the motorway and approx 10 min from the city and is centrally located to Milford shopping strip with plenty of cafes and large supermarket, Campbells Bay & Devonport are a short drive, Devonport in particular is a beautiful art deco village on the north shore, which has plenty of cafes for breakfast, lunch or dinner, you can also catch the ferry to Auckland city. You will need a vehicle to get around.

219 Shakespeare Road Takapuna

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in North Shore within a 5-minute walk of North Shore Hospital, City of Sails Motel is within 2 miles (3 km) of Auckland University of Technology. This 16-room, 4-star motel has in-room conveniences like balconies, refrigerators, and coffee makers. Takapuna Beach is also 2 mi (3.2 km) from this Takapuna motel.


Order from room service to satisfy your hunger without leaving your room.


The 16 accommodations feature balconies or patios and afford space to spread out with separate bedrooms. Guests can expect free WiFi and satellite TV. Other standard amenities include refrigerators, coffee makers, and phones.

Property features

City of Sails Motel features free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services and tour or ticket assistance.

Room options

Standard Apartment, 1 Bedroom

Queen 1 | Sleeps 4

Executive Studio, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 31 reviews