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VR Auckland City

4.5 out of 5.0

Recent guest reviews

This hotel locates in a main street. Easy to find. Walking distance to SkyTower. Street parking is free over the weekend but can hardly find one. The hotel facilities are pretty old. There was a washing machine in my room so I placed everything into it but only to find it is broken. There was no sign on the washing machine said it was broken. I called the front desk and they said it is a broken one and they cannot fix it. In addition, I am from US so I don't have the adapter to charge my iPhone. So I borrowed one from front desk. However, I found the "borrow" actually charged me $5. Even more than the amount I buy from the grocery store nearby. It's really disappointing.

Would say was MAYBE a 2 star by American standards not good. Hotel was old and tired and felt dirty

Friendly and helpful staff, very close to everything

City Oaks is an apartment hotel in downtown Aukland. Walking distance to the downtown Aukland sites. Next to police station, so on occasion there would be a siren. Apt was comfortable and pleasant. I would stay here again. To share a story, used the washer/dryer at the end of our stay. Big mistake. It took us a while to figure out how it worked - the instructions were found behind the machine on the floor. The laundry took a while to wash and then even longer to dry. It was still wet when it was finished, and we spent the early morning using the blowdryer and iron to dry the clothes. If you plan to use the washer/dryer, wash early and in very small loads.

Location is excellent and so are the amenities in the room, specially the washing machine, a total surprise for me!!

This is by far the worst 4 star hotel you can find in the world. Service was terrible. The place stinks. Furniture is old, towels have been used so many times and turned grey. Only a few TV channel. Honestly, it is a 2-3 star hotel.

The hotel far exceeded our expectations! We were pleasantly surprised to find a washer/dryer, full kitchen, comfy bed, and a partial view of the marina. Not bad for $10 more than a hostel! Friendly staff and great overall experience.

the Good: Safe, good night's sleep, great kitchen and laundry facilities. the Bad: ' breakfast pack' was 1yogurt, 1granola bar, 1banana, 1 slice of cake, 1box juice. x2people...no problem with the breakfast, just that they frequently forgot to give it to me, and i had to call down to remind them to send. Asked for wake up call, I got it 1/2 hour LATE.

Good value for money. Very good location,close to the city center.

Clean and comfortable. Would stay here again. NOT a luxury hotel at all. Our suite (G07) had a wonderful view of the back of the police station. If you want on-site parking, specify when making your reservation, or it will be unavailable. Three blocks to nearest ATM. Staff is friendly and willing, but not terribly knowledgeable.

Breakfast delivered to your room in basket. No hotel dining room

Good Value in a great location. No Wifi. Plug in internet only for 1 hour per day. My room was clean.

This hotel is located in the middle of Auckland CBD which was distance to everything. The room was decent but was given a 2 bedroom standard instead of our one bedroom executive. The front desk service was not very helpful with this matter or others. We asked for a taxi to take us to the Whale and Dophin Safari tour. We were told they knew nothing of this as many other places. We found it after a 15 minute walk straight down the street. The front desk did not know where anything was. Also, the room service was not good. At times, they never came into the room. We had to call numerous times to get someone to clean the room. And only once did they clean the room meaning vaccuming, mopping, cleaning the bathroom. I do not recommend this hotel unless the front service learns more about their own city.

Good location-walking distance to ferries, sky tower/casino. Right next door to police station, so felt safe, altho there is a mission a couple of blocks down-had no problems. Neighborhood fairly good, overall. Large room-2 bedrooms, nice balcony. Staff was very helpful-excellent. Free internet in lobby, which is rare in NZ

I would definitely recommend this hotel. It had a garage to park our rental car which was convenient. The room was very clean and modern with a balcony which was nice. Free internet in the lobby. Don't expect much for breakfast, a bottle of juice and small bag of cereal. It takes less than 5 minutes to walk to Sky Tower. I felt very safe but just be aware you do walk past some sort of homeless shelter/food pantry. That being said I would still stay there again.

the hotel was great very nice[...]

188 Hobson Street Auckland

Hotel highlights

  • Walking distance to Sky Tower and Auckland Town Hall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities

Located in Auckland Central Business District, VR Auckland City is within a 10-minute walk of popular sights such as Sky Tower and Auckland Town Hall. This 120-room, 4.5-star aparthotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves. Located centrally in Auckland, it's also close to University of Auckland and Mt. Eden.


Dining

Free on-the-go breakfast is included with your stay.


Rooms

All 120 soundproofed apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Washers/dryers, coffee makers, and safes are also standard.


Property features

At VR Auckland City, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Self parking is offered for NZD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. This smoke-free aparthotel also has a TV in a common area.

Room options

Classic Room, 1 Bedroom

Queen 1 | Sleeps 2

Executive Room, 1 Bedroom

Queen 1 | Sleeps 2

Family Room, 2 Bedrooms

Queen 2 | Sleeps 5

Guest reviews for VR Auckland City

Everyone (3) Couples (9) Family (1) Other (2) Friends (1)
2

location ok but poor facilities and service

Everyone

This hotel locates in a main street. Easy to find. Walking distance to SkyTower. Street parking is free over the weekend but can hardly find one. The hotel facilities are pretty old. There was a washing machine in my room so I placed everything into it but only to find it is broken. There was no sign on the washing machine said it was broken. I called the front desk and they said it is a broken one and they cannot fix it. In addition, I am from US so I don't have the adapter to charge my iPhone. So I borrowed one from front desk. However, I found the "borrow" actually charged me $5. Even more than the amount I buy from the grocery store nearby. It's really disappointing.

By , from San Francisco on Apr 26, 2017

2

room felt dirty & floors looked not washed/vacuume

Everyone

Would say was MAYBE a 2 star by American standards not good. Hotel was old and tired and felt dirty

By , from florida on Feb 18, 2017

Review comment responded on May 10, 2017

Dear Valued Guest, Thank you so much for your feedback and please accept my sincere apologies for all the inconvenience caused. Any feedback we receive helps to make us better It is disappointing to know that standard of housekeeping was less than top notch .This is of a major concern to us. You can see by our other reviews that we take great pride in our housekeeping standards – we invest a lot of time in training and hiring to ensure we have the most capable team. We have addressed your concerns with our Executive House Keeper and will follow up personally to understand what we can do better as a property. Once again we thank you for taking the time to provide your valuable feedback and we do hope we are able to welcome you back in the future. Warm regards, VR AUCKLAND CITY

5
Everyone

Friendly and helpful staff, very close to everything

By on Dec 30, 2016

4

honeymoon trip

Couples

City Oaks is an apartment hotel in downtown Aukland. Walking distance to the downtown Aukland sites. Next to police station, so on occasion there would be a siren. Apt was comfortable and pleasant. I would stay here again. To share a story, used the washer/dryer at the end of our stay. Big mistake. It took us a while to figure out how it worked - the instructions were found behind the machine on the floor. The laundry took a while to wash and then even longer to dry. It was still wet when it was finished, and we spent the early morning using the blowdryer and iron to dry the clothes. If you plan to use the washer/dryer, wash early and in very small loads.

By on Sep 8, 2015

5

ms.

Singles

Location is excellent and so are the amenities in the room, specially the washing machine, a total surprise for me!!

By on Mar 18, 2015

1

terrible

GetawayWithFriends

This is by far the worst 4 star hotel you can find in the world. Service was terrible. The place stinks. Furniture is old, towels have been used so many times and turned grey. Only a few TV channel. Honestly, it is a 2-3 star hotel.

By on Feb 23, 2015

5

last minute stay in auckland

Couples

The hotel far exceeded our expectations! We were pleasantly surprised to find a washer/dryer, full kitchen, comfy bed, and a partial view of the marina. Not bad for $10 more than a hostel! Friendly staff and great overall experience.

By on Jan 15, 2015

3

auckland city oaks

Couples

the Good: Safe, good night's sleep, great kitchen and laundry facilities. the Bad: ' breakfast pack' was 1yogurt, 1granola bar, 1banana, 1 slice of cake, 1box juice. x2people...no problem with the breakfast, just that they frequently forgot to give it to me, and i had to call down to remind them to send. Asked for wake up call, I got it 1/2 hour LATE.

By on Feb 6, 2014

4

very good

Families

Good value for money. Very good location,close to the city center.

By on Nov 24, 2013

3

auckland, november 23-26, 2011

Couples

Clean and comfortable. Would stay here again. NOT a luxury hotel at all. Our suite (G07) had a wonderful view of the back of the police station. If you want on-site parking, specify when making your reservation, or it will be unavailable. Three blocks to nearest ATM. Staff is friendly and willing, but not terribly knowledgeable.

By on Dec 2, 2011