Allenby Park Hotel3.0 out of 5.0
Recent guest reviews
Paid for my stay on another website. Payment was taken from my visa debit card. When I checked in I was told that I had to pay a bond, in all my time traveling I have never ever paid a bond. I do not understand why I should have to pay a bond for this dump. Customer service is piss poor, friendly staff, yeah right. Whatever you do, do not under any circumstances stay here.
Would not recommend staying here to anyone! Booked and paid for four adults, first got there and had to be moved to another room as there was only a double and single, our next room just had a daybed added with no sheets or pillow or blanket - had to make it up ourselves. Gum stuck to the daybed frame. Towels were dirty and stained, shampoo packet had already been opened, rubbish bin lid wasn't cleaned. Thought we would try out the restaurant for breakfast - unimpressed with the menus that still had food all over them from the night befores dinner. No-one around to seat us, only a couple of clean tables - we did not eat there!
It started badly at the check in , with lost information a demand for id and the bond demand. A very nice receptionist though in training that tried her best. The room cleanliness is terrible and is so obvious. The place is quite a way from the airport but there seemed to be groups, very noisily leaving in the middle of the night. Please for your own health do not go near the restaurant There are better options around for the same price
I have never been so embarrassed in my life. We have been running workshops and seminars for over 12 years and never experienced this kind of service EVER. The food we had was uneatable and the coffee had tomato remnants in it. My participants told me that they couldn't eat their breakfast as it was absolutely disgusting. We were told we had to pay prior to our event which we did. Now try and get your money back for absolutely atrocious food....the restaurant manager Vinay offered to pay us half back... Not acceptable for food my participants could not eat!! He said my standards were too high. DO NOT plan an event at this hotel if you want it to be a nice catered affair. We had to send our reimbursement invoice for collection as they have not remedied this situation to our satisfaction. If I could give 0, I would but I will give it 1 because of Raj the front desk person.
Came here to spend a weekend away together. Basically poorly presented rooms. Staff are obviously not interested in working there and aren't phased by good customer service. Felt like a place people only come to have one night stands which is a shame because it was in such a convenient location and close to everything so it was odd would probably never go back here and is definitely not worth the price i would say what its worth sits between $40-$60 per night
If i had to rate my overall stay here for the night out of 10 it would be 3, considering the towels and flannels which appeared unclean and stained. The food & prices were terrible aswell as the waiter's mannerism and reception. The bed was fine but hardly got any sleep because of the noise from other rooms, and trucks driving past every so often in the middle of the night. Before we left we made sure the room was clean so we'd get our bond money back, but fuk that aint staying there again.
What a hole! Dirty, broken, run down and way over priced. One of our party had to refuse their room as it was basically uninhabitable. Don't go near the dining room which has all the ambience of a secure ward in a mental hospital.....but not as clean. The pic shows my face flannel before use, not that it actually got used. Don't under any circumstances book this motel, I am sure the women in our party were the only ones there not charging by the hour! Sleep in your car or get arrested and spend a night in a prison cell, you would be cleaner and safer!
We have stayed here twice recently in both a standard and superior room. Both times staff were helpful and friendly. Although a little puzzling to see a bond required to stay notice on reception desk, never come across this before. Thankfully we were charged this fee, presumably as we had stayed there previously many years ago. Both bookings were last minute, with the first being reduced as I had mentioned booking through a website and they said they would better the price. This was for the standard room. The room was on ground floor a short distance from reception. Room of a good size and in tidy condition, a little dated in appearance tho. The bathroom was very disappointing in the basin area. Needed quite a tidy up, very worn looking paint. The shower was good, great pressure. Area was quite noisy early the following morning with other people leaving and making a lot of noise, talking, tv or radio noise and slamming doors. Also several large truck starting up and leaving. We had parked at front of hotel, told we couldn't park down the side, not sure why tho, there was plenty of room and we could have parked immediately opposite our room. Not a big thing, but do wonder why. But I would say parking at the front under lights would allow more safety for vehicles. Second time we stayed a couple of weeks later, again a last minute decision and we couldn't get into another hotel at the time of night we arrived. This time in a superior room. So we thought it would be a lot nicer. No, it wasn't really any different in condition. Just a slightly more modern style of curtains and bedcovers. Room still very tired looking and bathroom area only slightly better. Leading us to believe there really is no difference for the extra paid. There is a bar and restaurant on site. Breakfasts were a reasonable price and an ok selection. Not overly large but still enough to fill me up. Many of the options included a coffee, tea or hot chocolate. There is also a breakfast bar with cereals etc. We didn't find the dirtiness others have mentioned. But it is a very average hotel.
This place has zero redeeming features. The service at check in was awful, the room was dirty and dated, sheets were dirty before I used them and were never changed...i slept on the bed instead of in..expensive wifi...and the worst ever meal and dessert from room service. Roof leaked on the first floor, water coming in like a hose. Stay well away, I was stuck here unfortunately moving was tricky...but will never set foot there again.
Dirty is a good word to describe this Hotel. Upon arrival we had to ask them to vacuum the lounge as it was covered in dirt & I don't think they have ever cleaned under our behind the beds, there were no towels in the room. Unfortunately it wasn't the only time we had to ask for towels, there was 2 other occasions they didn't leave any, and I'm not sure what they class as housekeeping but in the 10 days we stayed there the bathroom was not cleaned once. Whilst we knew we weren't staying in a 5 star hotel, I do think it's reasonable to expect a clean room & it was far from it
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Business center
Located within a mile (2 km) of Hunters Plaza, Allenby Park Hotel is within 2 miles (3 km) of Rainbow's End. This 68-room, 3-star hotel has a restaurant, free self parking, and a conference center. It's near the airport and also close to Manukau Institute of Technology and Auckland Botanical Gardens.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 6:30 AM to 9:30 AM.
Allenby Park Hotel's 68 soundproofed rooms provide refrigerators, coffee makers, and phones. Guests can expect WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.
Guests of Allenby Park Hotel enjoy access to WiFi in public areas, a conference center, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and laundry facilities.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 121 reviews