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Allenby Park Hotel

3.0 out of 5.0

Recent guest reviews

They tried hard but they need a lot of education in running a hotel. Poor service , very tired building, do not even try the food when or if you get it. Good things.....Room was clean and quiet, nice park, close to burger king.

I was in an unfortunate situation where I had to stay in south Auckland, let alone this hole for work reasons. Everything in this review has pretty much all been covered in all of the other 'terrible' reviews for this dump so I won't go into to too much detail. First impressions you get sum it up, very run down, looks like a truck stop which it virtually is (see all the trucks lined up roadside). You walk inside (if the front door opens for you) and you're greeted by an Indian person at reception who can barely speak English. Very rude obviously hates his job and gets paid peanuts, doesn't care about your needs as the guest. So at first they gave me room 126, last room down stairs on the left. I opened the door, took one look around and said nope (see other peoples reviews on the down stairs rooms, they go in to detail on what I mean). Went back to the reception and said that that room is unacceptable and should be condemned. Lucky for him I guess that his English was so broken that he had no idea what I meant? So then he gave me room 209 upstairs. Upstairs is humid and smells like onions and feet (that's in the hallway). Hence why the windows are always open. Walking down the hall I could here people rooting in the rooms (truckers with hookers it would turn out). The rooms don't have card access (old style key locks) and if you don't chain the inside of the door they can sometimes just open by themselves (this happened in my colleagues room, he woke up to the door open!). Walls are paper thin, you can here the guy in the next room snoring. Bathroom - disgusting, could see snot blown on the wall next to the sink, I almost vomited. The carpet was the worst thing about the room, stains everywhere and I contracted a bacterial foot infection (no joke, I really did). The bed was revolting, I'm a non smoker and it was like sleeping in an ash tray, woke up congested after the first night with a sandy feeling in my eyes, after breathing in all the dust and filth all night from the pillows. Unfortunately I had to stay there for 2 weeks so jokingly after the third night I bought a bottle of ajax spray and wipe and left it in the bathroom with a note saying 'please use this!' I saw their 'cleaning' trolley but it didn't have any cleaning products on it!.. The 'cleaner' was the guy from reception as well as the other guy from reception. Every time they'd 'serviced' my room it would smell like B.O. and farts after they'd exited. I can almost guarantee they'd never change the bedding if it wasn't for me tearing them off every morning and throwing them out into the hallway.

I stayed here with my husband and kids. The front of house staff seemed accomodating and lovely. However, when getting to our room I was very disappointed. As we entered, the room was dark and curtains closed. There were missing light bulbs (lamp bulb blown and ceiling bulbs missing). So we had one working light. The biggest downfall for me however was how disgusting the floor was. It looked like whoever cleans the rooms just vacuumed in the open spaces you can see and not under the bed or around the beds or behind the bedside cabinet. It made me feel disgusting sleeping there. How hard is it to pull out the furniture and vacume the dust and rubbish. It was filthy. Seeing this made me question their hygiene and i felt uncomfortable sleeping in the sheets. Also the handle on the bedside table was broken. I was so glad I only had to stay one night. Also their so called "pull out couch" as described was not so at all. It was a metal framed couch, in which you have to remove the couch cushions to sleep. No linen provided. And only suitable for a child in length not an adult, due to metal frame on each end. All in all and uncomfortable stay and I do not recommend staying there.

When I made the booking, I was unsure what to expect. Frankly the Allenby park hotel surpassed all my expectations. The hotel itself looked modern, although the room decor is a bit dated. The room was larger than I expected, the bathroom spacious, again slightly worn and dated. The food from the restaurant was tasty. I will happily stay here again. Many thanks

Stayed here for one night on a business trip - really wished I hadn't. The room seemed clean and comfortable enough, but the pillows were terrible. I was in a ground floor room and the noise was next level disruptive, it was either trucks going past immediately outside the room, or other people coming and going down the hall way ALL NIGHT, slamming doors, shouting and having REALLY loud conversations. I went to the restaurant for dinner as it had been a long day, I was extremely tired and just wanted something easy, they said they did take away, so I thought, perfect! It was anything but perfect. I ordered my meal (beef stroganoff with rice) and a glass of Oyster Bay Merlot while l waited. I was the first person in to the restaurant, and was only followed by two other tables the whole time I waited (50 minutes all up), and yet I waited 25 minutes for the wine to arrive. I'm not sure what was in that glass, but it was NOT Oyster Bay Merlot, at best, it was some cheap cask wine, and worst, probably wine mixed with vinegar. When my meal was finally delivered, I took it back to my room only to find they had not given me any cutlery, so I had to eat with the only cutlery available in the room, a teaspoon. This turned out to be a minor issue as I didn't eat much of the meal. The beef stroganoff was APPALLING. It had some coagulated sauce a few pieces of what I can only assume were beef (I hope) on some tasteless, unsalted rice. For $22, I expected a lot more than what I got. It was actually inedible and thus I went to sleep hungry. Burger King down the road would have been a far more enjoyable experience.

Auckland is going through a surge in demand for hotel rooms. I had to be in Auckland in mid February for meetings and the only available room was in this hotel at A$330 a night. This was the biggest price rip off that I ever experienced. While the room was a 1 bedroom family suite, the Wi-Fi was near existent with constant drop outs that prevented me form doing much work. There was no PowerPoints near to the table where I can even switch on my laptop. Ended up using the kitchenette bench. The breakfast room was unwelcoming with plastic sheets over each table. Admittedly the fried eggs with tomatoes was nicely cooked. The taxi driver that took me there from the airport said that the hotel is generally used by truck drivers as a truck stop as it is situated on the Great South Road. My advice is, even if you are desperately after a room, try a BnB or a motel. Do not be misled that a Hotel has higher standards than a Motel. This one does does not. I will not stay here again.

raw food, burnt food, not enough food, and despite being booked for a 5.15 meal, we had to wait 25 minutes before being let into the dining room - this has to be the worst meal I have ever tried to eat.

definitely would stay here again...the bathroom is very spacious, alot of room to move around in...the actual room itself has a very friendly atmosphere to it and it is nice and clean...and has private parking where its safe to park your car

Despite the dated decor and the mustiness the room was clean and comfortable. There was some shops up the road but no great dining options nearby. If the train station was close I would recommend but it isn’t! Friendly staff.

A large group of us stayed here and were honestly so disgusted. Hotel staff were rude right from the start. The first room we were given seemed like a dirty student flat. The beds looked like they had been slept in and red spots were found on the sheets. Heater looked like there had been food or faeces spilt over it. Our friends also found red spots on their sheets, a broken window latch that wouldn’t close, and an army of baby cockroaches. Found that a lot of the power points don’t work and had grime all over them. I was moved to a different room which was cleaner but felt quite unsafe, a lot of seedy guys were hanging around all day and night. We are pretty sure they entered rooms while we were out as lights and TVs were turned on. Stinks like a mix of cigarettes and curry. We had a catered meal which was unsatisfactory - they were late and did not provide enough food for all of our party. Bits of chicken appeared uncooked and there were tin foil bits through the peas. Noticed that the restaurant had an expired safety rating on its door - where is the current one? Felt really gross and unsafe staying here!

477 Great South Road Manukau City Auckland

Hotel highlights

  • Free parking
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Business center

Located within a mile (2 km) of Hunters Plaza, Allenby Park Hotel is within 2 miles (3 km) of Rainbow's End. This 68-room, 3-star hotel has a restaurant, free self parking, and a conference center. It's near the airport and also close to Manukau Institute of Technology and Auckland Botanical Gardens.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

Allenby Park Hotel's 68 soundproofed rooms provide refrigerators, coffee makers, and phones. Guests can expect WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.


Property features

Guests of Allenby Park Hotel enjoy access to WiFi in public areas, a conference center, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 136 reviews