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Recent guest reviews

Property had one employee answering calls and checking guests in. There was one person in front of us in line and that check in took nearly 20 mins because of all the phone calls the employee was taking. He was on the phone the entire duration of both our checkin and the check in of the guest in front of us.

This was a great place to stay for our recent Porsche experience.

There’s, typically, only one person at the front desk so expect a long wait. The clerk had a lobby full of guests waiting to check in while she had everyone waiting for over 15 minutes to take a call from a previous guest who was attempting to resolve a billing issue. I’ve never seen a phone call take precedence over in person guests. It would have been nice to see her take a number where the person could be reached for a call back after she cleared the lobby. Also, the restaurant isn’t serving food, there are no vending machines on site and there’s only 1 bottle of water in the room for 2 guests. The outer door is in disrepair and the hotel keys don’t seem to give access to the building. You still have to buzz the front desk to be let in after you show your parking or room key. I must say that considering the affiliation with Porsche, I was expecting an upscale experience, but I could have stayed at a Hampton Inn and had this same experience for much less and probably would have had at least a ending machine. There is a very small, yet overpriced snack offering behind the front desk where my husband paid $4 for a Reese’s cup before we ended up ordering DoorDash. Needless to say, this hotel did not deliver on what they sell on the website. The rooms aren’t as plush as they appear on the site nor is the ambiance there. And the staff is lackluster, at best. I arrived hopeful, but immediately upon arrival the tone was set for a mediocre stay. Womp.

The check in was not Acceptable. I understand that the system was down but I waited too long

Beautiful room and property. Spacious room. Modern decor.

The hotel was really nice, I liked that it was incorporated with the Porscha facility..The staff was exceptional and our room view was awesome. The only thing we didn't like was our cable was out on the main TV, he called they never offered to fix it.

The property was a 2 star masking as a 4 star hotel, it took me by surprise the 25 dollar per night parking fee. Both nights I had to request wash cloth and initially a trash can. It was understandable that are sheets were not change because we were occupying the room for a second night but after pulling back the comforter that was so neatly tucked; we found the sheets exactly how we left it wrinkled and laid on.

The hotel is extremely nice and the staff was pleasant. No airplane noise once you are in the hotel. Beds are comfortable too.

Loved the hotel. Walked up to the rooftop bar and watched planes land. Very cool location. Had dinner and breakfast in Apron, their restaurant. Lovely and all staff very attentive. Would definitely stay again.

Close to airport, great restaurant & bar if needed. Clean, Safe, access to city & other choices for food or shopping if necessary

Really nice place, comfortable & very close to ATL airport & downtown.

The valet's moved my car a couple times over the course of the weekend. One night they left the keys in the door all night. One night, they left the door open, with the light on. Overall, very disappointing aspect considering the car was parked directly infront of the valet stand. The rest of the hotel was fine, if forgettable.

All staff was wonderful. Tonaye at the Apron made our evening special.

Porsche Drive Hapeville GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Kimpton Overland Hotel - Atlanta Airport, an IHG Hotel places you next to Porsche Experience Center and a short drive from other popular attractions like World of Coca Cola. This 214-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour health club.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 214 heated rooms provide full-sized refrigerators/freezers, coffee makers, and free bottled water. Guests can enjoy TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Safes, phones, and ironing boards are also standard.


Property features

Built in 2017, the brand new Kimpton Overland Hotel - Atlanta Airport, an IHG Hotel offers an indoor pool, a 24-hour health club, and free WiFi in public areas. If you drive, self parking is USD 18 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, free newspapers, and a TV in a common area.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 2

Standard Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Kimpton Overland Hotel - Atlanta Airport, an IHG Hotel

Everyone (19) Couples (4) Family (4) Other (1)
3
Family Family

Property had one employee answering calls and checking guests in. There was one person in front of us in line and that check in took nearly 20 mins because of all the phone calls the employee was taking. He was on the phone the entire duration of both our checkin and the check in of the guest in front of us.

By on Mar 20, 2021

Review comment responded on Mar 21, 2021

I am sorry we did not live up to your expectations and understand your comments. This is not our desire and working to resolve. Thank you for staying with us.

3
Everyone

By on Mar 8, 2021

Review comment responded on Mar 19, 2021

Hope we can redeem ourselves on a future visit...sorry we didn’t exceed your expectations.

5
Partner Couples

This was a great place to stay for our recent Porsche experience.

By on Jan 30, 2021

Review comment responded on Jan 31, 2021

Thank you for the 5 out of 5 score. Glad you had a great stay.

3
Partner Couples Business Business

There’s, typically, only one person at the front desk so expect a long wait. The clerk had a lobby full of guests waiting to check in while she had everyone waiting for over 15 minutes to take a call from a previous guest who was attempting to resolve a billing issue. I’ve never seen a phone call take precedence over in person guests. It would have been nice to see her take a number where the person could be reached for a call back after she cleared the lobby. Also, the restaurant isn’t serving food, there are no vending machines on site and there’s only 1 bottle of water in the room for 2 guests. The outer door is in disrepair and the hotel keys don’t seem to give access to the building. You still have to buzz the front desk to be let in after you show your parking or room key. I must say that considering the affiliation with Porsche, I was expecting an upscale experience, but I could have stayed at a Hampton Inn and had this same experience for much less and probably would have had at least a ending machine. There is a very small, yet overpriced snack offering behind the front desk where my husband paid $4 for a Reese’s cup before we ended up ordering DoorDash. Needless to say, this hotel did not deliver on what they sell on the website. The rooms aren’t as plush as they appear on the site nor is the ambiance there. And the staff is lackluster, at best. I arrived hopeful, but immediately upon arrival the tone was set for a mediocre stay. Womp.

By on Dec 31, 2020

Review comment responded on Jan 6, 2021

Sorry for this overall experience. Not what I want our guests to encounter while visiting our hotel. I am following up with the team on overall comments in an effort to improve overall service. I hope we have the opportunity to redeem ourselves.

4
Everyone

By on Jan 6, 2020

Review comment responded on Jan 8, 2020

Thank you for staying with us and posting a review. Hope to see you again.

5
Everyone

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Thank you so much for the great rating and hope to see you again.

2
Business Business

The check in was not Acceptable. I understand that the system was down but I waited too long

By on Nov 13, 2019

Review comment responded on Nov 15, 2019

I am sorry to hear about your check-in process. Unfortunately, we did have an outage that caused the delay in this process and understand your frustration. I hope we have a chance to redeem ourselves in the future. Let us know if returning and we'll be sure to take extra care while you are here.

5
Business Business

Beautiful room and property. Spacious room. Modern decor.

By on Oct 12, 2019

Review comment responded on Oct 14, 2019

Glad to hear you enjoyed the room and overall property. Many thanks for the 5 out of 5 score and hope to see you again.

4
Partner Couples

The hotel was really nice, I liked that it was incorporated with the Porscha facility..The staff was exceptional and our room view was awesome. The only thing we didn't like was our cable was out on the main TV, he called they never offered to fix it.

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

I’m glad to read all of your positive comments and certainly apologize about the TV issue. I’ll use your comments as a training tool. Hope we can improve on a future visit.

5
Everyone

By on Jun 3, 2019

Review comment responded on Jun 5, 2019

Thank you for the 5 of 5 score.

Kimpton Overland Hotel - Atlanta Airport, an IHG Hotel

2 Porsche Drive, Hapeville, GA 30340
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