I found Scott to be responsive except for one request text,which he didnt see. The AC worked well,and house was huge. The dog enjoyed the short trails that surrounded the lot. I did not feel safe walking along the narrow road to the coffee shop, especially if a stroller is involved. Driving safer imo. Alot to keep you occupied at house, but we brought our own toddler so didn't get to use it to full extent. I would rent there again, for sure.