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Recent guest reviews

Haywood park hotel was clean and the the staff were friendly and helpful.

The property itself was quite wonderful. I loved how they incorporated the history of the building into little features of the hotel. Staff were polite and helpful. It was conveniently located in the heart of the city. My sister in law loved the hotel boutique. My only complaint is I like chamomile tea before bed and most hotels have it. This did not. I was also a bit surprised that there was no morning coffee outside what you made in your room and that some kind of food was not provided. There was a nice looking restaurant onsite, but I was not able to convince my traveling companions to try it.

Great location

Space

Fantastic hotel with a great staff. Walking distance to all the main attractions in Asheville. Highly recommend!

Overall, we liked the hotel for its proximity to downtown Asheville--restaurants, breweries, shopping. We must have had an unrenovated room because the carpet was dirty in places and the furniture generally looked shabby. Air conditioning was difficult to regulate--either freezing or too warm. Staff was friendly and helpful. Free breakfast at Isa's was good the first morning, terrible the next. Must have been a staffing problem. Probably would find another hotel downtown next time.

spacious rooms, great breakfast, great location, nice staff, drink at arrival

Overall feel was upscale. Beds were comfortable with nice linens. Large room. Lots of space for two queen beds. Large sitting area with comfortable sofa and chair. Bathroom was large with separate shower and tub. Additional dressing area with sink. Large closet and separate closet with sink and refrigerator. Decor could usr dome updating but still in excellent condition. Room was very quiet and had fast responding thermostat and quiet unit.

Beautiful building, beautiful room, killer location.

They didn’t honor their free car service policy. It took me 25 minutes to check in and didn’t acknowledge my or its reservation, double charged me and wasn’t impressed.

This was the best hotel! So friendly and attentive!

Lovely old hotel w easy access to all of the downtown scene, and a 10 minute easy drive to gate of Biltmore Estate. No onsite restaurant but within walking distance of many fine dining places. Met us w a complimentary glass of prosecco and gave us a voucher for breakfast at the atrium coffee shop. Perfect.

This hotel is wonderful. The location is great, the rooms are large and elegant, and the staff is cheerful and accomodating. On the premises are a good breakfast cafe, bar, restaurant, gym, hair salon and indoor walkway to a covered parking garage. The hotel has many displays and plaques referencing its days as an upscale department store, as well as antique furniture scattered throughout.

Beautiful boutique hotel. Interesting history. Customer service friendly and accommodating. Lovely visit!

Staff were nice but valet was never there and room was very dated and nothing special.

Battery Park Ave Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Fitness center

Located in Downtown Asheville, Haywood Park Hotel, Ascend Hotel Collection is adjacent to Grove Arcade and within a 5-minute walk of other popular sights like Harrah's Cherokee Center - Asheville. This 48-room hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

43-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Sitting areas, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Haywood Park Hotel, Ascend Hotel Collection enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is offered for USD 17.00 per day. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include an ATM, a hair salon, and a fireplace in the lobby.

Room options

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

2 Queen Beds | Sleeps 4

Guest reviews for Haywood Park Hotel, Ascend Hotel Collection

Everyone (13) Couples (3) Family (6)
5
Family

Haywood park hotel was clean and the the staff were friendly and helpful.

By on Jul 7, 2022

Review comment responded on Jul 13, 2022

Thank you for your positive feedback. We appreciate you choosing to stay at our property while in Asheville.

4
Family

The property itself was quite wonderful. I loved how they incorporated the history of the building into little features of the hotel. Staff were polite and helpful. It was conveniently located in the heart of the city. My sister in law loved the hotel boutique. My only complaint is I like chamomile tea before bed and most hotels have it. This did not. I was also a bit surprised that there was no morning coffee outside what you made in your room and that some kind of food was not provided. There was a nice looking restaurant onsite, but I was not able to convince my traveling companions to try it.

By on Apr 7, 2022

Review comment responded on Apr 8, 2022

Hannah, Thank you for your review & kind words. We will address your concerns and hope to see you again in the future.

5
Partner Couples

Great location

By on Sep 27, 2021

5
Partner Couples

Space

By on Jul 24, 2021

5
Friends

Fantastic hotel with a great staff. Walking distance to all the main attractions in Asheville. Highly recommend!

By on Jul 12, 2021

4
Family

Overall, we liked the hotel for its proximity to downtown Asheville--restaurants, breweries, shopping. We must have had an unrenovated room because the carpet was dirty in places and the furniture generally looked shabby. Air conditioning was difficult to regulate--either freezing or too warm. Staff was friendly and helpful. Free breakfast at Isa's was good the first morning, terrible the next. Must have been a staffing problem. Probably would find another hotel downtown next time.

By on Jun 20, 2021

5
Everyone

By on Mar 16, 2021

Review comment responded on Apr 6, 2021

Thank you for your 5-star rating. We look forward to welcoming you back soon!

4
Partner Couples Family

spacious rooms, great breakfast, great location, nice staff, drink at arrival

By on Feb 17, 2020

5
Everyone

Overall feel was upscale. Beds were comfortable with nice linens. Large room. Lots of space for two queen beds. Large sitting area with comfortable sofa and chair. Bathroom was large with separate shower and tub. Additional dressing area with sink. Large closet and separate closet with sink and refrigerator. Decor could usr dome updating but still in excellent condition. Room was very quiet and had fast responding thermostat and quiet unit.

By on Nov 12, 2019

5
Family

Beautiful building, beautiful room, killer location.

By on Nov 4, 2019

Haywood Park Hotel, Ascend Hotel Collection

1 Battery Park Ave, Asheville, NC 28801
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