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Red Roof Inn Asheville - Biltmore West

2.0 star property

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Photo gallery for Red Roof Inn Asheville - Biltmore West

Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee shop
Lobby
Hair dryer, towels, soap, shampoo
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
16 Crowell Road, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

7.4 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.8 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

Ada Superior King With Roll-in Shower Smoke Free

  • Sleeps 2

Room With Two Double Beds-Non-Smoking

  • Sleeps 4

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About the neighborhood

Asheville

Located in West Asheville, Red Roof Inn Asheville - Biltmore West is within a few miles (5 km) of sights such as Bob Lewis Ballpark and Center for Spiritual Living. This 109-room hotel welcomes guests with conveniences like free self parking, coffee/tea in a common area, and a 24-hour front desk.

What's nearby

  • WNC Farmers Market - 3 min drive - 3.1 miles
  • French Broad River - 3 min drive - 3.3 miles
  • Center for Spiritual Living - 3 min drive - 2.3 miles
  • Asheville Outlets - 3 min drive - 3.6 miles
  • Bob Lewis Ballpark - 4 min drive - 2.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Red Roof Inn Asheville - Biltmore West

Guests of Red Roof Inn Asheville - Biltmore West enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels. Free long-distance calls, free local calls, and hair dryers are also standard. Weekly housekeeping is available.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID

Renovations and closures

The property will be renovating from November 21 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Asheville West
Red Roof Inn Hotel Asheville West
Asheville Red Roof Inn
Red Roof Inn Asheville West Hotel Asheville
Red Roof Inn Asheville West Motel
Red Roof Inn Asheville West
Red Roof Inn Asheville Biltmore West
Red Roof Inn Asheville - Biltmore West Hotel
Red Roof Inn Asheville - Biltmore West Asheville
Red Roof Inn Asheville - Biltmore West Hotel Asheville

Frequently asked questions

What's there to see within easy reach of Red Roof Inn Asheville - Biltmore West?

This hotel is situated in West Asheville, close to Biltmore Estate, Harrah's Cherokee Center - Asheville, and The Orange Peel. You'll also find Bob Lewis Ballpark and Asheville Outlets within a short drive.

How much does it cost to stay at Red Roof Inn Asheville - Biltmore West?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Red Roof Inn Asheville - Biltmore West on Mar 26, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Red Roof Inn Asheville - Biltmore West?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Red Roof Inn Asheville - Biltmore West have a casino at the property?

No, Red Roof Inn Asheville - Biltmore West doesn't have a casino.

Will I find an indoor pool at Red Roof Inn Asheville - Biltmore West?

No, there is no indoor pool at this hotel.

Does Red Roof Inn Asheville - Biltmore West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Red Roof Inn Asheville - Biltmore West feature a restaurant that includes a breakfast menu?

No, Red Roof Inn Asheville - Biltmore West doesn't have a restaurant that serves breakfast.

Will Red Roof Inn Asheville - Biltmore West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn Asheville - Biltmore West for a fee of USD 15 per pet, per night.

Does Red Roof Inn Asheville - Biltmore West have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Red Roof Inn Asheville - Biltmore West?

The closest major airport to Red Roof Inn Asheville - Biltmore West is Asheville Regional Airport (AVL), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Red Roof Inn Asheville - Biltmore West?

No, there aren't any guestrooms with balconies at Red Roof Inn Asheville - Biltmore West.

Red Roof Inn Asheville - Biltmore West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 144 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

phadmini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At 1st our room heater wasn't working. Switch to the next room but very clean. Parking was easy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

4/10 Poor

michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The heat worked just fine. The homeless people that were hanging out there was concerning.
Stayed 3 nights in Dec 2025

8/10 Good

Carlindo

Stayed 1 night in Dec 2025

4/10 Poor

Hope

Stayed 1 night in Nov 2025

2/10 Terrible

Hope

Stayed 1 night in Nov 2025

6/10 Okay

Angel

Business traveler
Liked: Staff & service
Room was decent until they came and changed the sheets to some stained sheets the room had a smell after that
Stayed 3 nights in Nov 2025

4/10 Poor

Kathryn

Stayed 2 nights in Nov 2025

2/10 Terrible

Laurie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Homeless people sleeping in stairwells yelling all night. Doesn't matter the condition of the room if you aren't safe staying there.
Stayed 2 nights in Nov 2025

2/10 Terrible

Nakia

Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was awesome
Stayed 1 night in Nov 2025

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Accommodations we deplorable. 15 minutes into our stay, we had 3 different people knocking at our door asking for money/substances. We immediately gathered our luggage and left. Oir complete stay was about 25 minutes.
Stayed 1 night in Nov 2025

6/10 Okay

Leo

Stayed 1 night in Nov 2025

2/10 Terrible

Toni

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The entire facility was terrible and not up to even a Red Roof standard. There were vagrants and transients loitering in the stairwells, outside in the parking lot and near the elevator, and trash overflowing in the exterior trash cans. The room was drafty due to space under the door. There was a leak in the sink and a bucket underneath to catch the water. The mattress on the bed was sunken and I felt the springs. The smoke detector was missing, the toilet seat in the bathroom was loose, and the tv remote didn’t work. It was a miserable stay with very little sleep and I didn’t feel safe. Couldn’t wait to get out of there.
Draft due to open space under door
Bucket under sink to gather water from leak
Missing smoke detector
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute dump . We didn’t feel safe . The door lock was broken . There were holes in the walls . Holes in the sheets , cigarette burns and it was filthy . The floor was dirty and the shower was nasty . We ask for a refund but so far none has been given .
Stayed 2 nights in Oct 2025

2/10 Terrible

Clifford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many vagrants all over the property. We didn't feel safe and only came out in morning to leave.
Stayed 1 night in Oct 2025

6/10 Okay

David and Lynette

Traveled with family
Disliked: Amenities
Too many homeless people milling around the parking lot and on the stairways. The room smelled odd, there was no hair dryer or cups for water. The bathroom floor hadn’t been cleaned. The comforter under the bed cover was dirty and looked like it had never been washed. Definitely unimpressed and I will not recommend this hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities

Just gross

It was disguising. I did not get a chance to take a photo as i left pretty much as soon as i entered the room. My mistake. There were yellow stains on the pillow and blood stains on the sheets. My room number was 111
Stayed 1 night in Oct 2025

2/10 Terrible

Jie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is sketchy. No smoking signs everywhere but there are people smoking right outside the doors, staff is smoking, place smells weird. Wife is sensitive to cigarettes and it said online no smoking facility. Was only there for 10 minutes and they only refunded us one of the two nights.
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but it did have a particular smell, like old. But the employees were amazing and the treatment was class A.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Amenities
Loved absolutely everything about this property and this stay, except for an unnervingly high amount of drug related traffic.
Stayed 1 night in Oct 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
My bad had burnt marks and smell like smoke, the walls had holes, there was a person smoking in front on my room door and people outside in the parking lot look like homeless all around the building very unsafe.
Stayed 1 night in Oct 2025

2/10 Terrible

Divon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here I repeat… do not stay here. I tried to stay here for a wedding in Asheville I was attending. This was an awful experience the front desk person would disappear for extended periods of time leaving no one to tend to you when you need it. Room maid service “cleaned” my room and left my door wide open. The room smelled so so bad that it literally left a scent on my clothing. People are literally literally doing drugs outside hard drugs. Not to mention the sheets the shower and everything in the room was disgusting. I am requesting a full refund and I had to leave after just one night. It is actually terrifying trust me.. unless you are a junkie or something else DO NOT STAY HERE it is dangerous
Stayed 3 nights in Oct 2025

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful! The hard part was that our neighbors hung outside their room during the day and all night. People knocked on our door and their door. If you are going to stay here, do not stay on the first floor near the cars.
Stayed 3 nights in Oct 2025

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