Everything was great....super service
We have always stayed at the Courtyard by Marriott. With the last years' issues, we have not traveled. My dear friends, this lovely hotel is sadly not on my recommend list. Check-in was great, but my room was sitting above the new Bistro. The ventilation is terrible and all I could smell all night was whatever was being fried in the Bistro. (fried Brussels sprouts, anyone?)The hallway smelled like fried cabbage, and in the morning, I could smell when the eggs were being fired and when the cheese was put on the eggs. I checked out early in order to not have to smell any more food being cooked. I met a couple in the elevator and they said the same thing about their room. I did tell the front desk. But do not think this will be passed on to the management.
Very friendly front desk people and helpful other hotel staff
It was close to the airport with a quick and easy free shuttle. The staff was polite, but very understaffed. There was someone smoking marijuana in an adjacent room that was coming through the air vents, we complained to the staff, but they were unable to help. The people in the room above us were jumping or stomping on the floor from 8 pm to well past midnight. Again, the staff was unable to help. We stay in a lot of hotels and are pretty relaxed about noise, but this is one of the worst stays that we have ever had in any hotel. We complained to the general manager, in writing the next morning, but have not received a response.
Herd of elephants running and jumping on floor above us till 10 p.m. Very noisy. Then, at 11:30 pm, lady banging on our door and screaming for us to open it up. When I explained to her that I didn't know who she was looking for but that person was not in this room, she eventually went away. But....and hour and half later, she came back and did the same thing all over again. It was a miserable stay.
Property was very clean and close proximity to the airport. There was a breakfast bar (for purchase) and it was delicious and affordable. I would recommend to friends and family!
Close to airport. Clean and loved the food bar. Shuttle service was super.
Clean room, easy checkin, comfortable room , friendly, helpful staff
It should have been disclosed to us that there was no cleaning service for three days at a time and you have to request coffee and cups each day. Understand the times but should have been advised at check in. No adjustment in price of room for reduced services.
Under reconstruction and no mention of it. Very unpleasant staff at the bistro in the afternoon/evening. Front desk was fine. Public areas were grungy...hallway carpets well past their life expectancy and for $30 more we could have spent a night at a gorgeous b&b we used upon our return trip to Anchorage.
very accommodating and helpful. went out of the way to find i for me that orbitz wasnt able to give me re tranfer from airport to cruise ship. it was a grueling experience with orbitz to make reservations in short notice. i have more problems with the way the cruise ship wasnt cooperative and lack of information on how to get to the cruise ship. marriott very ok.
Polite staff, everything was clean and comfortable. The pool was even nice and clean!
Guest service are very helpful room are so clean and its very beautiful compy
Comfortable and the kids enjoyed the pool. Liked being able to get settled before evening events.
very convenieint to the airport, free shuttle. within walking distance to nice restaurant, The Famouse Moose.
Located within a mile (2 km) of Lake Hood Harbor, Courtyard by Marriott Anchorage Airport is within 2 miles (3 km) of DeLong Lake Park. This 154-room, 3-star hotel has private in-room plunge pools along with a restaurant and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
All 154 air-conditioned accommodations feature sitting areas. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Private plunge pools, microwaves, and refrigerators are other standard amenities.
Guests of Courtyard by Marriott Anchorage Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Everything was great....super service
We have always stayed at the Courtyard by Marriott. With the last years' issues, we have not traveled. My dear friends, this lovely hotel is sadly not on my recommend list. Check-in was great, but my room was sitting above the new Bistro. The ventilation is terrible and all I could smell all night was whatever was being fried in the Bistro. (fried Brussels sprouts, anyone?)The hallway smelled like fried cabbage, and in the morning, I could smell when the eggs were being fired and when the cheese was put on the eggs. I checked out early in order to not have to smell any more food being cooked. I met a couple in the elevator and they said the same thing about their room. I did tell the front desk. But do not think this will be passed on to the management.
Very friendly front desk people and helpful other hotel staff
It was close to the airport with a quick and easy free shuttle. The staff was polite, but very understaffed. There was someone smoking marijuana in an adjacent room that was coming through the air vents, we complained to the staff, but they were unable to help. The people in the room above us were jumping or stomping on the floor from 8 pm to well past midnight. Again, the staff was unable to help. We stay in a lot of hotels and are pretty relaxed about noise, but this is one of the worst stays that we have ever had in any hotel. We complained to the general manager, in writing the next morning, but have not received a response.
Herd of elephants running and jumping on floor above us till 10 p.m. Very noisy. Then, at 11:30 pm, lady banging on our door and screaming for us to open it up. When I explained to her that I didn't know who she was looking for but that person was not in this room, she eventually went away. But....and hour and half later, she came back and did the same thing all over again. It was a miserable stay.
Property was very clean and close proximity to the airport. There was a breakfast bar (for purchase) and it was delicious and affordable. I would recommend to friends and family!
