Very friendly front desk people and helpful other hotel staff
It was close to the airport with a quick and easy free shuttle. The staff was polite, but very understaffed. There was someone smoking marijuana in an adjacent room that was coming through the air vents, we complained to the staff, but they were unable to help. The people in the room above us were jumping or stomping on the floor from 8 pm to well past midnight. Again, the staff was unable to help. We stay in a lot of hotels and are pretty relaxed about noise, but this is one of the worst stays that we have ever had in any hotel. We complained to the general manager, in writing the next morning, but have not received a response.
Herd of elephants running and jumping on floor above us till 10 p.m. Very noisy. Then, at 11:30 pm, lady banging on our door and screaming for us to open it up. When I explained to her that I didn't know who she was looking for but that person was not in this room, she eventually went away. But....and hour and half later, she came back and did the same thing all over again. It was a miserable stay.
Property was very clean and close proximity to the airport. There was a breakfast bar (for purchase) and it was delicious and affordable. I would recommend to friends and family!
Close to airport. Clean and loved the food bar. Shuttle service was super.
Clean room, easy checkin, comfortable room , friendly, helpful staff
It should have been disclosed to us that there was no cleaning service for three days at a time and you have to request coffee and cups each day. Understand the times but should have been advised at check in. No adjustment in price of room for reduced services.
Under reconstruction and no mention of it. Very unpleasant staff at the bistro in the afternoon/evening. Front desk was fine. Public areas were grungy...hallway carpets well past their life expectancy and for $30 more we could have spent a night at a gorgeous b&b we used upon our return trip to Anchorage.
very accommodating and helpful. went out of the way to find i for me that orbitz wasnt able to give me re tranfer from airport to cruise ship. it was a grueling experience with orbitz to make reservations in short notice. i have more problems with the way the cruise ship wasnt cooperative and lack of information on how to get to the cruise ship. marriott very ok.
Polite staff, everything was clean and comfortable. The pool was even nice and clean!
Guest service are very helpful room are so clean and its very beautiful compy
Comfortable and the kids enjoyed the pool. Liked being able to get settled before evening events.
very convenieint to the airport, free shuttle. within walking distance to nice restaurant, The Famouse Moose.
They have a free shuttle that runs every 30 minutes to the airport. Very convenient. Downside, we stayed 2 nights and our room was not cleaned nor were we given fresh towels. When I called the front desk, I was told they were "busy". I then requested fresh towels and was told housekeeping would bring them "before they leave", which they did. I think they should have cleaned the room, made the beds and put out fresh towels without being asked.
Nice place. Only complaint-no free coffee in the am.
I am always pleased when I stay at this hotel. Since I made all the reservations through Orbitz, the only issue that affected the rating was that Orbitz did not apply my government discount. I also was not able to use my Marriot member benefits either. That should not reflect ok not Marriot. The front desk worker explained it to me after I asked.
Nice beds. Couldn't stay long. Just stopped in for some sleep before early flight.
Located within a mile (2 km) of Lake Hood Harbor, Courtyard by Marriott Anchorage Airport is within 2 miles (3 km) of DeLong Lake Park. This 154-room, 3-star hotel has private in-room plunge pools along with a restaurant and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
All 154 air-conditioned accommodations feature sitting areas. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Private plunge pools, microwaves, and refrigerators are other standard amenities.
Guests of Courtyard by Marriott Anchorage Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. Airport transportation is made easy with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Very friendly front desk people and helpful other hotel staff
It was close to the airport with a quick and easy free shuttle. The staff was polite, but very understaffed. There was someone smoking marijuana in an adjacent room that was coming through the air vents, we complained to the staff, but they were unable to help. The people in the room above us were jumping or stomping on the floor from 8 pm to well past midnight. Again, the staff was unable to help. We stay in a lot of hotels and are pretty relaxed about noise, but this is one of the worst stays that we have ever had in any hotel. We complained to the general manager, in writing the next morning, but have not received a response.
Herd of elephants running and jumping on floor above us till 10 p.m. Very noisy. Then, at 11:30 pm, lady banging on our door and screaming for us to open it up. When I explained to her that I didn't know who she was looking for but that person was not in this room, she eventually went away. But....and hour and half later, she came back and did the same thing all over again. It was a miserable stay.
Property was very clean and close proximity to the airport. There was a breakfast bar (for purchase) and it was delicious and affordable. I would recommend to friends and family!
Close to airport. Clean and loved the food bar. Shuttle service was super.
Clean room, easy checkin, comfortable room , friendly, helpful staff
It should have been disclosed to us that there was no cleaning service for three days at a time and you have to request coffee and cups each day. Understand the times but should have been advised at check in. No adjustment in price of room for reduced services.
