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Westmark Anchorage Hotel

3.0 out of 5.0

Recent guest reviews

Comfortable room, accommodating staff, good food and service in the restaurant. Room cleanliness was ok- trash was still in trash cans when I checked in but other than that it appeared clean. The deskin the room was too high for the chair they had with it so the "work space" wasn't usable, unfortunate since I was there on business and had work to do in my room. Great location, walked and within 5 minutes was at my favorite shopping and restaurants. Would recommend.

Room was comfortable + clean with great views of downtown Anchrage. Lobby is very inviting with a fireplace beckoning you to enjoy its warmth.

We always get super nice check in staff here. Really enjoy that all rooms have their own balcony. Only thing is some rooms are updated and some are still older, so it's a 50/50 on which you will get. Stayed there three times and got the remoded room once and was disappointed when didn't get it again. Always been clean though, both style rooms.

Front desk was very courteous and quick to get me checked in. The bed was very comfortable for a hotel bed. And the shower was just like mine at home. Friendly housekeeping staff.

The staff was friendly enough but this hotel is awfully dated for how expensive it was. It's centrally located, and if you don't plan on spending much time in your room, I'm sure it's fine.

It was ok. Nothing special. The onsite restaurant is expensive and is not good. The bathroom had drain problems and somebody's else's bath water was flowing up outta the drain. Pretty gross.

I hadn't been in the hotel for a while, I really didn't think it had changed much. I got in to late for the restaurant or room service, was little disappointing. The over all appearance and cleanliness of the room was good.

Excellent, exceptionally friendly and helpful staff. The room was clean, nice view. The only drawbacks were the water temp being really hot and the shower randomly shooting a stream of scalding hot or quite cold water...regardless where the temp was set. A little frustrating but only an inconvenience for the 10 minutes of the shower, everything else was great.

The best thing about this hotel is that all the staff were nice especially those who work at the restaurant. Room smelled musty and dusty. Hotel is great for over night or stop-overs.

the only small problem was room service coming pretty early even tough I was not suppose to leave the room before noon

Based on only a 2 night stay, I would give this hotel an average to slightly above average rating. Overall I thought the room was clean. It got dinged because my trash wasn't emptied (and I had 3/4 filled it), and because I set the coffee basket out thinking I would get a refill of coffee packets for the coffee pot, but I did not. The location was terrific for my business needs and down time shopping. The traffic noise of being on a main street kept waking me up, but this may not bother some people. The staff was pleasant, not much interaction there. I was surprised that I had to pay an additional $/night for limited parking. I thought that was a little spendy.

Everything was great ! We had the view looking over the bay and the hotel is in the center of some fine restaurants all in walking distance and the fifth avenue shopping mall. You don't have drive anywhere. Calling a cab is easy to and not costly. This was our second stay here and we love it

Evereything was fantastic except not having a refrigerator in the room

Just ok. Great location if you want to be downtown, but it's certainly dated. Very limited parking and although it's $12 per day, there's no assurance that you'll even get a space.

Perfect location! Staff was awesome and not fake. My room was very clean. Only negative I have is when I took a shower the water pressure was a little weak.

Everything closed fully staffed and horrible service and accommodations

I was woken up to the sound of hammers pounding on the floor above my room, was not informed by the staff there was construction going on. Had to be moved to three different rooms to get away from the noise. The manager was not helpful in taking care of issue and offered no compensation for the horrible morning I had to endure.

This hotel is located right downtown, which is awesome! Everything we wanted to access was within a short walk from the hotel. The convenience is exceptional. The hotel has been updated a little, so the rooms are attractive. The furniture shows signs of wear, the bed provides dismal comfort & the tub surround is clean, but discolored & old. The hotel walls are paper thin, so all traffic noise, late night party goers & naughty children inside, or outside, are easily heard from the comfort of your room at all hours of the night. The fire alarm went off at 4am & the entire building exited via the stairwell only to learn it was a glitch in the system. If price is the only factor in renting a room, then you will probably be happy at Westmark. If comfort is a requirement, stay at the Hilton, Captain Cooke, or the Votager. These are all downtown hotels that offer great comfort for a few dollars more. Sheraton is nice, if you have a vehicle. It's not walking distance to the city center.

The hotel staff was incredibly friendly. The lobby of the hotel is pretty nice. The rooms are very outdated. Need new beds, tvs, and decor.

We just stayed briefly for a few hours because we had a long layover in Anchorage. It was a pleasant stay for the time we were there, I would book a room again.

720 West 5th Avenue Anchorage AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Downtown Anchorage, Westmark Anchorage Hotel is next to Alaska Experience Theatre and Imaginarium - Science Discovery Center. This 198-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Centrally located in Anchorage, the hotel is also a short walk from Holy Family Cathedral and William A. Egan Civic and Convention Center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All 198 air-conditioned rooms feature balconies, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

At Westmark Anchorage Hotel, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Executive Suite

King 1 | Sleeps 3

Standard Two Queens

Queen 2 | Sleeps 4

Junior Suite

King 1 | Sleeps 3

Guest reviews for Westmark Anchorage Hotel

Everyone (10) Business (23) Couples (25) Family (4) Friends (8) Other (11)
4
Everyone

Comfortable room, accommodating staff, good food and service in the restaurant. Room cleanliness was ok- trash was still in trash cans when I checked in but other than that it appeared clean. The deskin the room was too high for the chair they had with it so the "work space" wasn't usable, unfortunate since I was there on business and had work to do in my room. Great location, walked and within 5 minutes was at my favorite shopping and restaurants. Would recommend.

By on Nov 26, 2016

4

charming older downtown anchorage hotel

Everyone

Room was comfortable + clean with great views of downtown Anchrage. Lobby is very inviting with a fireplace beckoning you to enjoy its warmth.

By , from New Bern NC on Nov 13, 2016

4
Everyone

We always get super nice check in staff here. Really enjoy that all rooms have their own balcony. Only thing is some rooms are updated and some are still older, so it's a 50/50 on which you will get. Stayed there three times and got the remoded room once and was disappointed when didn't get it again. Always been clean though, both style rooms.

By on Sep 5, 2016

4

spacious room with walk on patio

Everyone

Front desk was very courteous and quick to get me checked in. The bed was very comfortable for a hotel bed. And the shower was just like mine at home. Friendly housekeeping staff.

By , from Tallahassee, FL on Aug 20, 2016

2

good location...that's about it.

Everyone

The staff was friendly enough but this hotel is awfully dated for how expensive it was. It's centrally located, and if you don't plan on spending much time in your room, I'm sure it's fine.

By , from Seattle, WA on May 24, 2016

3

good location for an old hotel

Everyone

It was ok. Nothing special. The onsite restaurant is expensive and is not good. The bathroom had drain problems and somebody's else's bath water was flowing up outta the drain. Pretty gross.

By on May 1, 2016

3

downtown westmark

Everyone

I hadn't been in the hotel for a while, I really didn't think it had changed much. I got in to late for the restaurant or room service, was little disappointing. The over all appearance and cleanliness of the room was good.

By , from Fairbanks on Apr 20, 2016

4
Everyone
As we were leaving...was tidy at check in!

Excellent, exceptionally friendly and helpful staff. The room was clean, nice view. The only drawbacks were the water temp being really hot and the shower randomly shooting a stream of scalding hot or quite cold water...regardless where the temp was set. A little frustrating but only an inconvenience for the 10 minutes of the shower, everything else was great.

By , from Seattle, WA on Mar 12, 2016

3

hotel needs to shampoo carpets or make room smell

Everyone

The best thing about this hotel is that all the staff were nice especially those who work at the restaurant. Room smelled musty and dusty. Hotel is great for over night or stop-overs.

By , from Seattle on Feb 27, 2016

4

very good and efficient hotel

Everyone

the only small problem was room service coming pretty early even tough I was not suppose to leave the room before noon

By on Feb 14, 2016