Definitely not a 5 star property. Small rooms. Uncomfortable mattress and horrible pillows. Dirty stained carpet in the room. Trash left in the room. Iron was brown and damaged my clothes. Staff was non responsive. Small lobby not suitable for gatherings. Not in a good area.
Property staff and location were all excellent very comfortable
Located in Amsterdam South, Pestana Amsterdam Riverside is within a mile (2 km) of popular sights such as Heineken Experience and Rembrandt Square. This 154-room, 5-star hotel has a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Amsterdam and also close to Rijksmuseum and Van Gogh Museum.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
Pestana Amsterdam Riverside's 154 rooms are soundproofed and provide minibars, espresso makers, and free newspapers. 40-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
Pestana Amsterdam Riverside features a full-service spa, an indoor pool, and a health club. Valet parking is offered for EUR 37.50 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Definitely not a 5 star property. Small rooms. Uncomfortable mattress and horrible pillows. Dirty stained carpet in the room. Trash left in the room. Iron was brown and damaged my clothes. Staff was non responsive. Small lobby not suitable for gatherings. Not in a good area.
Property staff and location were all excellent very comfortable
Dear guest, Warm greetings from Pestana Amsterdam Riverside. We are glad to hear you have enjoyed your stay with us. Thank you praising our staff and location, I will certainly share your comments to all our staff. We look forward to your next visit. Kindest Regards, Team Pestana Amsterdam Riverside
Dear Mr. Wbatal, Thank you for choosing Pestana Amsterdam Riverside and we appreciate you took the time and effort to share your experience with us and sincerely apologize we did not meet your expectations in certain areas. I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’ expectations. Kindest Regards, Team Pestana Amsterdam Riverside