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Hotel Citadel

3.0 out of 5.0

Recent guest reviews

Spent 3 days here, before a cycle trip. Loved the hotel and staff. Breakfast was simple and efficient. The room was clean and modern. The location was very convenient to the central station and tourist destinations. Definitely recommend staying her

great location. Close to Dam Square and the red light district, as well as other amenities. I walked to most areas from here. decent sized comfortable room - not huge or small. Front reception wasn't the best - Neglected to inform me that I had breakfast included or where it was available. Lift inside the hotel (bonus) as well as stairs.

Amazing location, just a 5 min walk from both Central Station and Dam Square. Despite being on the smaller side, the room was quite comfortable and clean. Friendly and helpful staff at the reception. Great breakfast, though the restaurant gets a bit crowded in the morning, so prepare to wait for a bit to get a table or for a refill of the hot items in the buffet.

Fantastic hotel. 5 min walk from Central Station. Breakfast is good. 5 min walk to Ann Frank house. Bars Cafes 2 mins walk away. Red light district 5 mins walk. Tran stop right outside the hotel. Loads of places to eat and drink. Hotel rooms are very clean (Just a bit if mold in the bathroom) nothing major. Staff are so helpful and friendly. They even have a secured room so you can leave your luggage after check out.

Hotel Citadel is typical of Amsterdam architectural style and wonderfully located about 5mins walk fro Dam square & shops, and 10mins walk (or 1 tram stop) from the main railway station, which was ideal as we took Eurostar to Brussels and changed to a direct train from there to Amsterdam. Like many Amsterdam old style buildings the hotel is not particularly wheelchair or pushchair friendly as reception is below ground level and accessed from the pavement down a small flight of stairs. Once inside there is a small lift which is operated in a contactless card mode by your room key ( the same method is also used to unlock your room). Breakfast is served in a room next to Reception and is a buffet style continental fayre (scrambled & boiled eggs were also available).It is served between 0700 & 1000hrs and there is a good choice of cereals, yoghurt, fresh fruit salad, cold meat, cheese, an amazing selection of fresh bread rolls and coffee & tea (from an easily operated vending type machine - tastes better than it sounds, honestly !). Our double room was on 5th floor facing onto the Main Street but traffic noise was never an issue, even when we had windows open. It was certainly big enough for us and housed a large double bed which ,due to extremely comfortable mattress and pillows (2 each ,although we found 1 each was perfectly adequate) , afforded a wonderful nights sleep , aided by efficient but stylish blackout curtains. The only small issue we had was that the small fan provided, in the absence of any air- conditioning, was not really up to the task of keeping the room cool - but as mentioned you can open the windows. As well as the bed there is a fair sized dressing table with drawers, 2 bedside tables, 2 chairs, a wardrobe incorporating the free safety deposit box, a flat screen TV, a kettle and a coffee maker ( we did run out of teabags but I am sure we could have asked for replenishments at Reception). The bathroom had a bath/ shower with complimentary toiletries, wash basin, cabinet & w.c. Towels were changed on request (daily if required). There was never a problem getting hot water at any time of day and the bathroom & bedroom were both spotless. Free Wifi was available ( no password required ) throughout the entire hotel and the staff were both helpful and efficient. They will help with bookings for attractions, restaurants & taxis etc. In my case ,as it was my partners birthday, they ordered some flowers I requested previously by E-mail and left them in our room. I have no hesitation in thoroughly recommending Hotel Citadel and know that when I next visit Amsterdam I will definitely stay there again.

We had a 3 bed room, 5th floor. It is small indeed but nothing new in Europe. But it was clean, a good bathroom working very well, daily cleaning and towel change. 5 minutes of Central plaza and for us a walking distance for main museums: Rijksmuseum, Rembrandt House, all city tours and so on. By the way, across the street 100m toward Dam Square it is a small restaurant green umbrellas named Great Burgers or something like this where you can eat an incredible good and big chicken salad for only 7.5Euros. I HIGHLY recommend it.

Perfect place to stay in Amsterdam, close to city center and also have a stop for local trafic (tram & buses) just outside the hotel. Stayed for 5 nights in July, top service from arrival to check out. Clean room, comfortable bed and a ok bathroom, that really does it and the staff at Hotel Citadel made all that possible for us. If going back to Amsterdam again, Hotel Citadel is definitly the first hotel we will look up

Compared to many other affordable hotels in Amsterdam, Citadel was of a much higher standard in terms of quality and service. Staff were friendly, room was comfy and clean and the location put all of the main sights of Amsterdam in walking distance. Will definitely be staying here again on my next visit.

Rooms are beautiful, only complaint is no a/c and pay for wifi. Check in was a breeze, full breakfast bar and full bar in the lobby. Right next to a Bodega style store and police station. Couple blocks from the red light and trolley station right there as well.

Easy to find, friendly service and good breakfast. Being in a quite noisy area the hotel was quiet and with clean rooms. Close to convenient store, restaurants and bars. Close to the railway station and the busses were just outside.

Room options

Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 905 reviews