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The Highlander

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Property amenity
Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Place, Dam Square
    ‪4 min walk‬
  • Place, Madame Tussauds
    ‪4 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Triple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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citizenM Amstel Amsterdam

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  • Free WiFi
  • Restaurant
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9.6 out of 10, Exceptional, 858 reviews
$121 nightly
The price is $162
Feb 2 - Feb 3
Total with taxes and fees
citizenM Amstel Amsterdam

About the neighborhood

Amsterdam

Located in Amsterdam City Centre, The Highlander is within a 5-minute walk of Dam Square and within 15 minutes of other popular attractions like Madame Tussauds. This 31-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Dam Square - 4 min walk - 0.3 miles
  • Madame Tussauds - 4 min walk - 0.3 miles
  • Sexmuseum - 4 min walk - 0.3 miles
  • The 9 Streets - 6 min walk - 0.4 miles
  • Anne Frank House - 9 min walk - 0.5 miles

Getting around

  • Nieuwezijds Kolk Stop - 1 min walk
  • Amsterdam Central Station - 9 min walk
  • Amsterdam Airport Schiphol (AMS) - 24 min drive

Restaurants

  • ‪INK Hotel Amsterdam - MGallery - ‬3 min walk
  • ‪The Pressroom - ‬3 min walk
  • ‪Greenwoods - ‬2 min walk
  • ‪La Zoccola del Pacioccone - ‬3 min walk
  • ‪MORTIMER - ‬2 min walk

About this property

The Highlander

Art Deco hotel with a 24-hour front desk and a coffee shop
The Highlander offers free WiFi in public areas and coffee in a common area. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Tablet computers, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

Frequently asked questions

Is free cancellation available at The Highlander?

The Highlander offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see close to The Highlander?

This hotel is situated in Amsterdam City Centre within a 10-minute walk of Dam Square and The 9 Streets. You'll also find Amsterdam Museum and Rembrandt Square less than a mile away.

Is parking available on site at The Highlander?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (discounts available).

Does The Highlander feature a casino on the premises?

No, The Highlander doesn't have a casino.

Will I find an indoor pool at The Highlander?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Highlander?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does The Highlander have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Highlander have a restaurant that serves breakfast?

Yes, The Highlander serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Highlander allow pets to stay for free?

No, pets aren't allowed at The Highlander.

Are there connecting rooms at The Highlander?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Highlander?

The closest major airport to The Highlander is Amsterdam Airport Schiphol (AMS), which is 10.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at The Highlander?

No, there aren't any guestrooms with balconies at The Highlander.

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 535 reviews
Rating 8 - Good. 138 out of 535 reviews
Rating 6 - Okay. 36 out of 535 reviews
Rating 4 - Poor. 8 out of 535 reviews
Rating 2 - Terrible. 11 out of 535 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The third floor was a dark blue color making it seem very dark. The room being very small lacked a place to sit with my laptop. No chairs (window seat). I do not deem the Hotel a good value for the money. The staff was very polite and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amir

Stayed 3 nights in Sep 2025

8/10 Good

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room, nice amenities right in center of Amsterdam
Stayed 4 nights in Sep 2025

6/10 Okay

elchin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small room
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Stayed 3 nights in Sep 2025

10/10 Excellent

Delainie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool vibes here, excellent amenities and service. Great location and quiet too. We stayed on the blue floor room 61 & 62 and the rooms were great! Note: the shower is ‘in’ the room. It is frosted glass but opens right into the room which is a bit of a nuisance when travelling with friends, but we worked with it. We would totally stay here again and recommend it.
Stayed 3 nights in Sep 2025

6/10 Okay

Xiu Yan

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Amsterdam? Look no further. This place checks all the boxes. The staff is very attentive and kind. They allowed us to check in nearly 3 hours early.
Stayed 2 nights in Sep 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Fallon

Stayed 2 nights in Sep 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable hotel in a very convenient location close to transport links and attractions. Staff were very attentive & helpful, especially Liza. Would stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easily walked to from train station. Many restaurants and stores near by.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Huntingdon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a great location, fabulous rooms (loved the colour-scheme for each floor), comfy bed, friendly and welcoming staff, nice breakfast 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Clean rooms, friendly staff, great location, amazing breakfast and access to coffee and drinks throughout the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great spot, within 10 mins walk to the central station and the city centre. There is also a tram stop very close by for longer trips. The hotel itself was fantastic! The rooms were very clean and had everything we needed. The reception staff were always friendly. Baasad in particular really helped us at check in to resolve an issue that we'd had with our agency booking. Although it may seem a small thing to some, having free drinks and snacks in the lobby was something we really appreciated (glass bottled sodas are something we especially loved!) Overall we would absolutely recommend this hotel to anyone wanting an Amsterdam stay that is close to the action, but far enough away to be lovely, quiet and peaceful.
Stayed 3 nights in Sep 2025

6/10 Okay

kyra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Igor

Stayed 3 nights in Sep 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay and would return, only negative being the rooms weren’t sound proof, woke a lot to noises
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, small but had all necessities. Very friendly and attentive hosts. Excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Suresh

Traveled with family
Very good hospitality, courtes staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful stay! Comfortable room and great breakfast. Wish the staff would have told us the “minibar” downstairs was free when we arrived. This was an amazing stay and will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Etienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

I already sent a review, which was amazing. Really enjoyed this hotel, especially the free beer and wine in the lobby. The staff was very friendly and helpful. The breafast was excellent. I would stay there again when I go to Amsterdam.
Stayed 2 nights in Aug 2025

10/10 Excellent

Etienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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