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Comfort Suites Amarillo

2.5 out of 5.0

Recent guest reviews

Greeted by a friendly receptionist. Rooms were clean and location was accessible to a lot of eateries. Roomy area and facilities were well kept. Had breakfast which was provided, simple but overall sufficient

The hotel was clean and attractive. Service was good. Lots of restaurant choices nearby. The room layout was good, with nice separation between sleeping and living areas. Excellent bedding, quiet room made for a good night's sleep.

My family and myself booked this room specifically for the pool. We live in amarillo but it was my daughters 10th bday and she wanted to stay at a hotel to swim all weekend. When we checked in on Fri 10-6 no one mentioned to us the pool was out of order, if we had been told we would have went somewhere else. We went to the pool area with everyone in swimsuits, right past the front desk lady who still didnt say a word and step inside the pool area and a smell of garbage hit us! The pool was green and filthy..no signs anywhere. When we spoke to front desk her response was "oh i thought it was fixed, ill let my manager know" Next day pool still same condition this time a male attendant advised my husband the pump has been out for 2 weeks but we could still swim. Needless to say we never got to swim and when I called Choice hotels to complain they said the manager told them signs thats the pool is out of order are posted in pool area and on front desk...lie! Never once did we seen any sign anywhere, if so we wouldnt have kept checking on it. We wont be going back again.

Stopped for the night at this hotel. Very nice and clean hotel. Close to many restaurants! The beds are so comfortable, slept great! Would definitely stay here again! Nice size room with a couch and big bathroom!

We had to get someone to come up and get the ac/heat working. Breakfast was ok. No biscuits & gravy. Other than that everything was okay. Not great but we certainaly have had worse. The rooms seem to be well isulated as we wasn't aware of people in the other adjoining rooms, We had 4th floor and had a good nights rest.

Checked in and went tot the room. The internet didn't work and the TV only got 4 channels. Went downstairs and told the girl at the desk. She let us try the internet and TV in another room, which had the same issues. We ended up staying in the original room. The hallway smelled like dog poop as this was a pet friendly hotel. The shower head was broken and sprayed water all over the place. Also, the drain stopper was laying in the tub. In the morning we told the girl at front desk about all the issues she said she was sorry but didn't offer us a refund or any Choice points for our trouble.

Very nice hotel in an area with shopping and restaurants close by. Large room, comfortable bed, and nice bathroom. Hot breakfast and very friendly staff. Will definitely stay here again if ever in the area.

We stopped here overnight while traveling through the panhandle. It is a clean modern facility with easy access from I-40 and plenty of free parking. Spacious lobby with business center. Friendly staff. Small market area with snacks and toiletries. Secure inside hallway access to rooms. Room was large suite with comfortable beds, lots of electrical outlets for all our devices, luxury bath with great shower. Full hot breakfast. Plenty of restaurants and shopping nearby.

Day 2 of our trip across country. This is a nice big, clean, quiet place, with an Indoor pool:):):) :) That's 3 kids smiling and 1 mother who needed a break after a long day on the road. We had planned to stop each day by 5-6, but we had to make up some time already. Finding and staying here made it worth it, if nothing else, because it gave the kids a chance to let loose for a little while (and the pool is better then the room for this). Plenty of places to eat near by, which we did before we checked in. Some of the questions asked about the hotels, I don't have answers for, mostly because, we check in, use what we need, and check out.

Dead bug in the jacuzzi, missing towel rod, sewage smell from tub and sink, a/c set at 78', never changed all night, fridge wasn't cold. Charged $373 by Vacations made easy, and $218 by Comfort suites. Daughter and new husband stayed one night. SUCH A DEAL FOR $591!!!!! No refund in sight

12 Western Plaza Dr Amarillo TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Comfort Suites Amarillo places you within 3 miles (5 km) of popular attractions like Amarillo Museum of Art and Don Harrington Discovery Center. This 109-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's also near Amarillo Little Theatre and The Galleries at Sunset Center.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Comfort Suites Amarillo's 109 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

At Comfort Suites Amarillo, guests have access to a fitness center, free WiFi in public areas, and a business center. There's free parking if you drive. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include a computer station, laundry facilities, and a gift shop.

Room options

Standard Room

Queen 2 | Sleeps 6

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Standard Room, Multiple Beds

King 2 | Sleeps 4

Standard Room

Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 184 reviews