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Recent guest reviews

We enjoyed how close everything was in Alexandria in general. The hotel and our room were clean. Unfortunately, the 4 major amenities missing were a deal-breaker. We found out that the gym was closed due to COVID when we arrived

It had nothing to do with the hotel. The hotel was great. Our problem was with Orbitz. We were charged for a 2 bedroom suite and they didn’t have one available so we had to pay the price of two bedroom suite for a 1 bedroom which means two of our people had to sleep on sofa.

First time here very nice place customer service nice room great cleaning below expectation for a nice place like this

TERRIBLE PROPERTY FRONT DESK STAFF RUDE, TOOK OVER AN HOUR TO CHECK IN BECAUSE THE STAFF WAS SLEEP!!!!!!!! ROOMS SMELLED HORRIBLE, HAD TO GET SHEETS CHANGED BECAUSE OF OLD BLOOD STAINS. DEFINENTLY CALLING CORPORATE MONDAY MORNING.

It was really nice to have Netflix available. More hotels should have this feature

Comfortable beds, location is fantastic. Accidently went to wrong hotel though.

This is a very nice hotel. However, both at check-in and check-out I had to look for the desk person. No one was readily available.

Always clean, staff is ALWAYS courteous and friendly.

Clean hotel, great location, and friendly staff. Would stay there again.

Very nice hotel. Staff was very accommodating. Was there because of a death/ funeral. Several family members stayed here. Enjoyed the stay.

Alexandria Mall Drive Alexandria LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Alexandria Mall, TownePlace Suites by Marriott Alexandria is within a mile (2 km) of CHRISTUS St. Frances Cabrini Hospital. This 91-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 91 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hydromassage showers and hair dryers. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

At TownePlace Suites by Marriott Alexandria, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 2 Bedrooms

2 King Beds | Sleeps 5

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 3

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for TownePlace Suites by Marriott Alexandria

Everyone (6) Couples (2) Family (5)
2
Everyone

We enjoyed how close everything was in Alexandria in general. The hotel and our room were clean. Unfortunately, the 4 major amenities missing were a deal-breaker. We found out that the gym was closed due to COVID when we arrived

By on Nov 22, 2020

1
Family Business Business

It had nothing to do with the hotel. The hotel was great. Our problem was with Orbitz. We were charged for a 2 bedroom suite and they didn’t have one available so we had to pay the price of two bedroom suite for a 1 bedroom which means two of our people had to sleep on sofa.

By , from Alexandria on Oct 4, 2020

4
Family Family

First time here very nice place customer service nice room great cleaning below expectation for a nice place like this

By on Oct 6, 2019

4
Everyone

By on Aug 25, 2019

1
Family

TERRIBLE PROPERTY FRONT DESK STAFF RUDE, TOOK OVER AN HOUR TO CHECK IN BECAUSE THE STAFF WAS SLEEP!!!!!!!! ROOMS SMELLED HORRIBLE, HAD TO GET SHEETS CHANGED BECAUSE OF OLD BLOOD STAINS. DEFINENTLY CALLING CORPORATE MONDAY MORNING.

By on Jun 2, 2019

5
Partner Couples Family

It was really nice to have Netflix available. More hotels should have this feature

By on May 22, 2019

5
Everyone

Comfortable beds, location is fantastic. Accidently went to wrong hotel though.

By on Feb 23, 2019

Review comment responded on Feb 25, 2019

Thank you so much for staying with us during your recent trip to Alexandria! We hope to see you again soon!

4
Partner Couples Business Business

This is a very nice hotel. However, both at check-in and check-out I had to look for the desk person. No one was readily available.

By , from Houston, us on Feb 18, 2019

Review comment responded on Feb 20, 2019

Thank you so much for staying with us during your recent visit to Alexandria! We look forward to seeing you again soon!

5
Everyone

Always clean, staff is ALWAYS courteous and friendly.

By on Feb 13, 2019

Review comment responded on Feb 20, 2019

Thank you so much for staying with us during your recent visit to Alexandria! We look forward to seeing you again soon!

5
Everyone

Clean hotel, great location, and friendly staff. Would stay there again.

By , from Mankato, MN on Oct 29, 2018

Review comment responded on Oct 31, 2018

Dear William, Thank you for taking a moment to share your experience. I am happy to hear that you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Yours in hospitality, Mike G. Aquilano

TownePlace Suites by Marriott Alexandria

3810 Alexandria Mall Drive, Alexandria, LA 71301
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