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Recent guest reviews

The place was nice and staff friendly. I was disappointed that the room did not look like the picture on website but overall it was a good stay.

Not a cup of coffee in sight. And wouldn’t give us an extra towel set. One towel set for 2 people.

Very nice stay. Awesome staff Gregory was SUPER AND INFORMATIVE!!

No free breakfast and rate of room was highly outrageous. However, the bed was extremely comfortable!

Close to everything. Off the highway so it is quite.

Woke up Sunday morning to find a dead roach in my bed !

Hotel staff were super nice and helpful. I would stay here again.

Everyone and everything was very nice. However, we had come back around 1am from gambling and there was no parking. The front desk staff okayed me to park in the drive up area near the curve. Fortunately, this did not seem to be an issue for anyone making there way through the pull through.

Nice hotel centrally located, clean and pleasant staff and close to everything.

It was a nice hotel for the area. I will probably be staying here next time I am in Alexandria. Staff were very helpful!

The only thing I think they could improve on would be to have someone at the front desk most of the time. Every time I went to the front desk, no one was there & there wasn't a bell or anything so u either had to wait for someone or yell for someone to come out of the back room...

The meals were excellent and the staff was very friendly. The exercise room was nice as well.

The hotel staff member greeted us after our long journey from Texas with a smile and fast service. The room was quiet and clean every day. The staff that served me my oatmeal on the last morning was extremely helpful and friendly. We will stay there next visit for sure.

I read a few reviews and was hesitant to stay in this hotel. However, it was a convenient location for my business meeting. I could not have asked for a better place to stay. The staff all were very helpful and pleasant to deal with. The room was clean and comfortable. I was traveling alone and I felt safe. I made a good choice.

My one night stay was just okay. For the price I expected better. The bed was not that comfortable. Light bulbs were burnt out. Shower curtain was too short. Storage in the bathroom was awkward and did not fit (seemed like an after thought). TV could not be seen completely from the bed. Plastic wrappers were on the floor when I arrived. Restaurant was pricey! (IHOP is a quarter of a mile away.)

The hotel was very nice, very clean and staff was unbelievably kind and helpful. I would certainly stay there again. My only complaint is that my room was right behind the cafe and across from housekeeping and it was way too loud at 5am. I would expect a better location for $200+/night.

EXCELLENT ROOM - STAFF VERY HELPFUL - COULD NOT REGULATE HEAT AND NO CONTINENTAL BREAKFAST - OTHER WISE A VERY NICE PLACE TO STAY.

Alexandria Mall Dr Alexandria LA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Courtyard by Marriott Alexandria places you within a short walk of Alexandria Mall and within a mile (2 km) of CHRISTUS St. Frances Cabrini Hospital. This 3-star hotel has 96 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a self-serve breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 96 rooms feature sofa beds, microwaves, and refrigerators. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.


Property features

Guests staying at Courtyard by Marriott Alexandria enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Courtyard by Marriott Alexandria

Everyone (7) Couples (5) Business (3) Family (7)
3
Family with small children Family

The place was nice and staff friendly. I was disappointed that the room did not look like the picture on website but overall it was a good stay.

By , from NC on Oct 20, 2020

Review comment responded on Oct 20, 2020

The Picture on our website is one of our Junior Suites. Please contact me if you would like to reserve one the next time you are in Alexandria. Thank you for choosing the Courtyard in Alexandria

1
Everyone

By on Oct 15, 2020

Review comment responded on Oct 15, 2020

I'm sorry to hear we did not meet your expectations. We strive to make your experience an enjoyable one.

1
Family Business Business

Not a cup of coffee in sight. And wouldn’t give us an extra towel set. One towel set for 2 people.

By , from Prairieville on Aug 7, 2020

Review comment responded on Aug 14, 2020

Thanks for your response, We are sad to hear you didn't enjoy your stay. We do take pride in offering a memorable experience, however due to the ongoing pandemic, some of our amenities are not available. Please take care, be safe. If you are traveling to our area again, we hope you will choose the Courtyard in Alexandria.

5
Partner Couples Family

Very nice stay. Awesome staff Gregory was SUPER AND INFORMATIVE!!

By on Jan 28, 2020

3
Partner Couples Family

No free breakfast and rate of room was highly outrageous. However, the bed was extremely comfortable!

By on May 12, 2019

5
Partner Couples Family

Close to everything. Off the highway so it is quite.

By on Mar 13, 2019

Review comment responded on Mar 19, 2019

Thank you for allowing us to serve as your host! Safe travels!!

5
Everyone

By on Oct 1, 2018

Review comment responded on Nov 27, 2018

Always a pleasure receiving feedback from our guest, Thank You and safe travels

2
Everyone

Woke up Sunday morning to find a dead roach in my bed !

By , from Milton Florida on Sep 24, 2018

5
Everyone

Hotel staff were super nice and helpful. I would stay here again.

By on May 5, 2017

5

quiet room, comfortable bed

Everyone

Everyone and everything was very nice. However, we had come back around 1am from gambling and there was no parking. The front desk staff okayed me to park in the drive up area near the curve. Fortunately, this did not seem to be an issue for anyone making there way through the pull through.

By on Mar 19, 2017

Courtyard by Marriott Alexandria

3830 Alexandria Mall Dr, Alexandria, LA 71301
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