All good clean and reasonable
The night clerk couldn't make keys. Had to let people in rooms. No privacy curtains, light from parking lot kept room too bright, TV didnt work. Thin walls. Could hear the 'activities' in the room next door till 3am.
Nice stay great location would stay again
A
The beds were uncomfortable- too soft. The couch was also well used.
Pros: located right off of the interstate, surprisingly quiet, clean lobby, clean room, swimmig pool Cons: no breakfast (not even bagged), not the friendliest welcome at front desk when checking in (did not even say hello to me at check in; continued working on computer for a few minutes) This is a huge pretty peeve when working in customer service.
In this time of a pandemic it what was expected. We felt safe.
nothing to say so i choose not to comment on this property. i enjoyed my stay
Super friendly staff. Also, the room was much nicer than I anticipated. I’m very satisfied and would highly recommend hotel.
The mattress on the bed was soft, otherwise the room was very nice. The hotel itself was lovely’s.
The rooms were nice and some of the staff were very friendly
Train wakes you up at night...right outside window.
Comfortable room. Good location good amenities I would recommend to anyone.
Breakfast was very disappointing Hotel was also undergoing renovation work during our stay.
Nice, clean hotel with amenities. Fridge, microwave, coffee pot and good breakfast.
Located 2.1 mi (3.4 km) from OakWing Golf Club, Comfort Suites Alexandria is within a 10-minute drive of Southern Forest Heritage Museum & Research Center. This 80-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and microwaves are also available.
At Comfort Suites Alexandria, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a business center, and a meeting room.
All good clean and reasonable
Hi Sharon,Thank you for sharing your rating, We regret that your experience with us did not fully meet your expectations. We strive to ensure that each of our guests has a pleasant experience, and we will make every effort to improve in the future. We hope to have the chance to have you again and impress you with our continuous improvements.
Hello Corey,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
The night clerk couldn't make keys. Had to let people in rooms. No privacy curtains, light from parking lot kept room too bright, TV didnt work. Thin walls. Could hear the 'activities' in the room next door till 3am.
Hi Henry,We appreciate your review. We would like to apologize for the inconvenience you experienced. This has been brought to the attention of our management and maintenance team to check and take necessary actions. We will work hard to improve our services, amenities, and accommodations, and we hope that we can have another chance to host you and provide you with a much better experience.
Nice stay great location would stay again
Hello Deborah, Thank you for sharing this honest review and feedback about our location. We hope to see you again and that you will be truly impressed with our continued improvements.
Hello Roberto, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
Hello Swati Jitendra, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
A
The beds were uncomfortable- too soft. The couch was also well used.
Pros: located right off of the interstate, surprisingly quiet, clean lobby, clean room, swimmig pool Cons: no breakfast (not even bagged), not the friendliest welcome at front desk when checking in (did not even say hello to me at check in; continued working on computer for a few minutes) This is a huge pretty peeve when working in customer service.
Hi Leonard! Thank you for your perfect rating and positive feedback! We are delighted to hear that your experience was all good, with a clean and reasonably priced stay. Your satisfaction is our priority, and we appreciate your support. We look forward to welcoming you back for another excellent stay in the future.