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Recent guest reviews

We had a nice visit

Excellent customer service, clean facilities, clean room, car was not broken into which was a plus, Starbucks coffee available for purchase which is another plus, key card is also used for operating the elevator so safety is a high priority at this hotel, the pool was clean and a key card is required to enter the indoor pool area. Overall a great 2 night stay and I was very impressed by the friendliness from the staff. Places to eat, gas station, and Walmart close by. We will definitely stay again.

After a long day of travel and play I went to the room to take a nice hot shower and the hot water was luke warm at best. I spoke to front desk and they fixed it temporarily. Then next morning jumped in the shower and was a litle warmer but still not like you would hope. Later that evening I went to take a shower and again the shower was luke warm. I will not stay at this facility again.

Very clean and nice staff fast check in and check out

Rooms are dated and the carpet is horrible dirty. Need to change it.

Very clean. Comfortable & friendly staff. I’ll definitely be back.

Friendly front guest staff. The restaurant and fitness areas were closed due to COVID-19. This hotel is within walking distance of several restaurants and Coronado Mall. A great place to stay if you are ever in Albuquerque!

Like the pool and location be nice if the had some sort of free breakfest

I love the convenience of the location. I feel very comfortable and safe staying here - I often travel alone. Also, love the bar and restaurant.

Friendly staff, clean property, and great location to shops and food!!

Great place to stay, it clean and the staff are great!

A/C unit vibrating the floors, bed all night. Terrible. Not able to sleep.

The staff was very rude. We paid for king size bed and they have is a room with 2 queen.

Front desk staff not welcoming, no customer service, rooms not clean, vending machines broken, free amenities in room not replenished

Convenient location, egregious pet policy/fee, rude guest services. Most pets are likely to be less damaging to a room than a ten year old child. A deposit I can understand and would not object to.

Louisiana Blvd Ne Albuquerque NM

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Uptown, Sheraton Albuquerque Uptown is within a 5-minute walk of Coronado Center and within 15 minutes of other popular attractions like ABQ Uptown. This 3.5-star hotel has 295 guestrooms and offers conveniences like a restaurant, an indoor pool, and a fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 295 air-conditioned rooms feature refrigerators, safes, and phones. TVs come with cable channels and video-game consoles. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is available once per stay.


Property features

At Sheraton Albuquerque Uptown, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Albuquerque Uptown

Everyone (25) Couples (5) Family (6)
5
Partner Couples

We had a nice visit

By on Jun 8, 2021

Review comment responded on Jul 15, 2021

So happy you enjoyed your stay with us. Thank you for your review.

5
Family with small children

Excellent customer service, clean facilities, clean room, car was not broken into which was a plus, Starbucks coffee available for purchase which is another plus, key card is also used for operating the elevator so safety is a high priority at this hotel, the pool was clean and a key card is required to enter the indoor pool area. Overall a great 2 night stay and I was very impressed by the friendliness from the staff. Places to eat, gas station, and Walmart close by. We will definitely stay again.

By on Jun 1, 2021

2
Friends

After a long day of travel and play I went to the room to take a nice hot shower and the hot water was luke warm at best. I spoke to front desk and they fixed it temporarily. Then next morning jumped in the shower and was a litle warmer but still not like you would hope. Later that evening I went to take a shower and again the shower was luke warm. I will not stay at this facility again.

By on Apr 5, 2021

Review comment responded on Apr 20, 2021

Hello Recent guest- I am so sorry to hear your were not getting hot water for your shower. We seldom get this complaint so I will make sure we take another look at your room. Please accept my sincerest apology. Let me know when you are back in the area I will make sure your stay is perfect.

5
Family

Very clean and nice staff fast check in and check out

By on Mar 29, 2021

Review comment responded on Apr 20, 2021

Thank you for the 5 stars.

5
Everyone

By on Feb 25, 2021

Review comment responded on Mar 8, 2021

Hello Recent Guest. Thank you for the perfect review of our hotel. Much appreciated

5
Everyone

By on Oct 24, 2020

3
Everyone

Rooms are dated and the carpet is horrible dirty. Need to change it.

By , from South Carolina on Oct 20, 2020

Review comment responded on Oct 20, 2020

Hello Al- Thank you for your review. I will make sure we look at the room you were in and address the carpet. We just professionally cleaned the carpets in half the hotel last week and working on the rest right now.

5
Everyone

By on Oct 9, 2020

Review comment responded on Oct 20, 2020

Thank you for the 10 star rating. Please think of us next time you are driving thru Albuquerque.

5
Partner Couples

Very clean. Comfortable & friendly staff. I’ll definitely be back.

By , from Albuquerque on Aug 14, 2020

Review comment responded on Aug 14, 2020

Hi Lesha- Thank you for the 5 star review and great comments on our hotel. Much Appreciated.

3
Everyone

By on Jul 30, 2020

Review comment responded on Jul 31, 2020

Thank you for taking the time to review our hotel. Please let me know if we could have done anything to make your stay more enjoyable.

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