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Recent guest reviews

There were a alot of dining options within walking distance and the hotel had a bar with food service. Also a Starbuck inside lobby

The rooms were clean and comfortable but there’s an extra charge on everything at this hotel. $5 water bottles and no real options close by to avoid the charge. Elevators had extra security scanners that didn’t work very well.

The Sheraton has always been my go-to hotel in Albuquerque. My stay at the Uptown hotel was my first since COVID. The hotel needs attention to detail i.e. burned out lightbulbs, scraped and damaged furniture, loose fixtures in the bathroom, sloppy/dirty looking caulking around most surfaces in bathroom. I know the hotel industry took a big hit over the past few years, but please get it together. We have a 10 year relationship! I'm not ready to move on quite yet.

Live music playing in the open bar area by check in desk.

Didn’t like.. Hole in wall Dirty torn carpet Mold in shower

I like the location because is close to the restaurants and also to the shopping stores. If you driving to these locations is only 10 minutes or less.

I reserved a king room and got two queens instead. I checked in late at night and when I went to go to bed the first queen was dirty with what looked like unwashed fruit punch stains. So decided to use the other queen. Pulled back the blanket and it had black hair all over the sheets. They moved me but it was very inconvenient

We had a nice visit

Excellent customer service, clean facilities, clean room, car was not broken into which was a plus, Starbucks coffee available for purchase which is another plus, key card is also used for operating the elevator so safety is a high priority at this hotel, the pool was clean and a key card is required to enter the indoor pool area. Overall a great 2 night stay and I was very impressed by the friendliness from the staff. Places to eat, gas station, and Walmart close by. We will definitely stay again.

After a long day of travel and play I went to the room to take a nice hot shower and the hot water was luke warm at best. I spoke to front desk and they fixed it temporarily. Then next morning jumped in the shower and was a litle warmer but still not like you would hope. Later that evening I went to take a shower and again the shower was luke warm. I will not stay at this facility again.

Very clean and nice staff fast check in and check out

Rooms are dated and the carpet is horrible dirty. Need to change it.

Very clean. Comfortable & friendly staff. I’ll definitely be back.

Friendly front guest staff. The restaurant and fitness areas were closed due to COVID-19. This hotel is within walking distance of several restaurants and Coronado Mall. A great place to stay if you are ever in Albuquerque!

Louisiana Blvd Ne Albuquerque NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Northeast Heights, Sheraton Albuquerque Uptown is adjacent to Coronado Center and within a 10-minute walk of other popular attractions like ABQ Uptown. This 3.5-star hotel has 295 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect free WiFi and TVs with cable channels and video-game consoles. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, safes, and phones are also available.


Property features

At Sheraton Albuquerque Uptown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Albuquerque Uptown

Everyone (17) Couples (6) Family (11)
5
Family

There were a alot of dining options within walking distance and the hotel had a bar with food service. Also a Starbuck inside lobby

By on Jan 17, 2023

Review comment responded on Jan 17, 2023

Dear Martha, Thank you for the great review! We hope to see you again soon!

4
Family

The rooms were clean and comfortable but there’s an extra charge on everything at this hotel. $5 water bottles and no real options close by to avoid the charge. Elevators had extra security scanners that didn’t work very well.

By on Oct 17, 2022

Review comment responded on Oct 19, 2022

Hi Rosa- We do offer a complementary bottle of water in the room each day. We also have our fresh waters daily in our lobby I am sorry if we did not communicate this. Please accept my apology.

3
Everyone

By on Oct 6, 2022

3
Family

The Sheraton has always been my go-to hotel in Albuquerque. My stay at the Uptown hotel was my first since COVID. The hotel needs attention to detail i.e. burned out lightbulbs, scraped and damaged furniture, loose fixtures in the bathroom, sloppy/dirty looking caulking around most surfaces in bathroom. I know the hotel industry took a big hit over the past few years, but please get it together. We have a 10 year relationship! I'm not ready to move on quite yet.

By on Jun 27, 2022

Review comment responded on Jul 3, 2022

Dear Genaro, I do apologize if there were issues during your stay. Please feel free to contact me at your earliest convenience so I can better get you taken care of the next time you are in the uptown area. Thank you again for your feedback. nathaniel.valdez@sheratonuptown.com

5
Partner Couples

Live music playing in the open bar area by check in desk.

By on Jun 5, 2022

Review comment responded on Jun 9, 2022

Dear Elizabeth, Thank you for the great review! We hope to see you again soon!

1
Family

Didn’t like.. Hole in wall Dirty torn carpet Mold in shower

By on May 31, 2022

Review comment responded on Jun 14, 2022

Hello David- I am so sorry to hear about these issues in your room, I locate and address the concerns. Please accept my apology.

4
Family

I like the location because is close to the restaurants and also to the shopping stores. If you driving to these locations is only 10 minutes or less.

By on Feb 25, 2022

Review comment responded on Mar 1, 2022

I am so glad you enjoyed your stay and the area! We hope to see you again soon!

2
Everyone

I reserved a king room and got two queens instead. I checked in late at night and when I went to go to bed the first queen was dirty with what looked like unwashed fruit punch stains. So decided to use the other queen. Pulled back the blanket and it had black hair all over the sheets. They moved me but it was very inconvenient

By on Feb 2, 2022

Review comment responded on Feb 5, 2022

Hello Shannon, Thank you for the feedback. I apologize about the problems that occurred during your stay. We have went over the issue with our housekeeping team to ensure this does not happen again.

5
Partner Couples

We had a nice visit

By on Jun 8, 2021

Review comment responded on Jul 15, 2021

So happy you enjoyed your stay with us. Thank you for your review.

5
Family with small children

Excellent customer service, clean facilities, clean room, car was not broken into which was a plus, Starbucks coffee available for purchase which is another plus, key card is also used for operating the elevator so safety is a high priority at this hotel, the pool was clean and a key card is required to enter the indoor pool area. Overall a great 2 night stay and I was very impressed by the friendliness from the staff. Places to eat, gas station, and Walmart close by. We will definitely stay again.

By on Jun 1, 2021

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