Quality Inn University2.5 out of 5.0
Recent guest reviews
1st time I stayed and it was terrible. Checked in and got our room and left to have dinner immediately. Came back to sleep and found bugs under sheets. Left and was told my refund would take 2-3 days.
I gave this hotel a 5 star rating because we were looking for an inexpensive room for 2 nights that was pet friendly and had a clean, comfortable room. This place delivered! A 5 star room doesn't necessarily equal expensive and luxurious. To me, when looking for inexpensive, you have to rate a room based accordingly. So my criteria is very strict...I abhor noisy, paper thin walls, dirty rooms and uncomfortable beds. Our room #359, was quiet, clean, and had comfy beds. The breakfast was very good, the dining room staff and front desk people very friendly. You can tell they do try hard to do their best. That deserves a 5 star rating!
When we go to Albuquerque again, our stay will be longer. Was in Albuquerque to send our son off to Rota, Spain (he's in the Navy) so we stayed here because it was also close to where my other son lives. And the airport was just a short hop via I25. Room was spacious with a fridge and microwave. Bed was comfortable, bathroom also spacious. Only thing was there is a gap in the exterior door and you could see light through the crack. It was rather chilly and snowy during our stay but the climate controls kept the room comfortable (although it was a bit loud). Other than those minor items, it was a good stay. Many restaurants in the area and a convenience store (7-11 I think) adjacent to the property (although there were several panhandlers hovering by the store). Again, it is definitely our choice for our next Albuquerque stay.
We stayed there 2 nights for the Albuquerque balloon fiesta and were surprised in a good way. The hotel was easy to find and had an easy access to the highway. The room was clean with all the bare necessities. I am not sure if this is only during the balloon fiesta, but the hotel was offering a breakfast to-go bag (with a muffin and a fruit) for those waking up early. Otherwise, the breakfast was good with pre-cooked omelettes and sausages, bread, English muffins, cereals, yogurt, juices, coffee, tea, fresh fruits, and waffles. The staff was friendly. The only thing people might say is a drawback is that the hotel is right behind a gas station... However, we did not find it disturbing during our stay. Overall, it was a nice stay.
Traveling through to Durango, CO. Front office help was friendly. Property is well maintained for the age of the hotel. We stayed in a suite which is a corner room and we did have to walk a bit after taking the elevator up to the 3rd floor. We were staying during the Balloon Fiesta, and were given information regarding transportation and early breakfast, however we were not staying for this particular reason, just thought it was nice for the staff to explain in detail some of the items for the fiesta. Breakfast area was a little small but offered a variety of items. The pool was heated and the kids enjoyed a quick dip in the evening. Would stay again if in the area.
I rated this average because, unfortunately, for the Quality Inn, this is about the normal level of quality to expect . The breakfast was very good, the room was quiet, and it felt fairly safe. Mostly I was concerned about the quality of the cleaning in the room. The carpet had multiple cigarette burns and was dirty and the coffee maker was filthy! We requested a maid to clean up and it improved. They also had a to go breakfasts for the Balloon Fiesta crowd and it is close to the site of the launch for Fiesta. It's difficult to find a reasonable room during Balloon Fiesta, so there are trade offs. Hopefully Quality Inn will do some remodeling this year.
My family stayed at the Quality Inn University and found it to be great. This is not a new property but it is well maintained. We enjoyed a quick dip in the pool, it was delightful. The pool is heated enough to be enjoyable without the chill when entering. Breakfast was awesome, something for everyone. We enjoyed toast and sweet pastries as well as yogurt, fresh fruit, cheese omelets, bacon, juice and coffee. There was also cereal, oatmeal, and bagels. Something for everyone! The best asset for this hotel is the staff. Everyone was extremely friendly and courteous. Could not ask for more, we will definitely choose this hotel anytime we are in Albuquerque.
First, the front desk help was friendly, but the hotel needs some work. The room we were given had a syringe and needle between the mattress and box springs, and the toilet didn't flush. I was offered a plunger if I came down in the pouring rain to get it. After asking, I was given another room. That room had two towels for three of us. Apparently the hotels policy prevents the front help from leaving the desk and it seems they have no other options for helping the staff out. Per the locals this hotel is located in a not so nice neighborhood. I would not recommend staying here.
Good News: Large, modern hotel with clean, spacious rooms. Very nice King beds. Frig, hair dryer, microwave, and ironing board. Disabled rooms are available. Breakfast was very good with a spacious dining room. The lobby is pleasant and the staff member was very helpful. It is a multi-floor facility with elevator. There is a fenced pool and well equipped exercise room. Bad News: In these violent and highly unsettled times, one must always be mindful of your surroundings. When we drove in, there were 2 homeless people approaching a pick up. That gave me a bad vibe. That's One. I saw several homeless people on the hotel grounds in our overnight stay, one looking into my window at night. When I saw him, I went after him and he vanished. That's Two. The hotel needs a facelift and needs to be freshened up. Paint, trim, cosmetic touches are required in the rooms and outside the hotel. The back side of the hotel where we stayed has badly overgrown trees, grass that has not been cut for some time, debris blowing about, chipped stucco and paint. When we left Sat. AM 7-23-16, there was a 20 something black woman in the front parking lot walking along cussing at people and yelling at the top of her lungs. Not sure what set her off but she does not belong on the grounds of a hotel. That's Three. I would not recommend this hotel at this time.
I arrived in the evening, my room was ready. The room was clean, the bed was comfortable, and breakfast in the morning was better than average. Bacon and scrambled eggs as well as the normal cereal and toast, etc. It is near a truck stop, but I heard no noise.
Located in Downtown Albuquerque within a mile (2 km) of Rio Grande Trail, Quality Inn University is within 2 miles (3 km) of Maxwell Museum of Anthropology. This motel has 139 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Albuquerque, it's also close to Indian Pueblo Cultural Center and New Mexico Museum of Natural History and Science.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM.
Quality Inn University's 139 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.
Guests of Quality Inn University have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 70 reviews