The shower flooded and the ac didn’t cool the entire long suite
You pay a good price for a hotel room with a full breakfast. Because of the Virus, they canceled all breakfasts but didn’t lower the price of the room. I could have saved money at a cheaper hotel that didn’t advertise for a full breakfast. They should adjust the price of the rooms.
They double charged me. Staff was rude. They didn’t want to listen me
I wish the breakfast would have had more fresh fruit options. The air conditioning in our room did not work very well; the fan was loud and the air temperature was very warm. The pool and the hot tub were luxurious and the staff were all friendly and polite. We loved the people working there.
VERY long wait at check-in - inadequate staffing. Breakfast room drowned in blasting morning talk show TV drivel, and it couldn't be escaped. Heating/cooling unit loud, turning on and off, bad for sleeping, no apparent way to make it run constantly while heating or cooling. Keys functioned only erratically in the many locks here - ended up walking around the building to get back in. The place is well-appointed, the room we had was very good except for that one noise issue, the staff were helpful and friendly, the swimming pool is pretty decent and does have decent hours (unlike many similar hotels), the breakfast OK.
great hotel super close to everything and room was super clean!
Plus points- welcoming lobby, great staff, good location, clean room, great breakfast. Negative point- really dated and in need of upgrade, air conditioner was extremely noisey and couldn’t be turned off because of heat outside. Noice of guest walking on floor seemed to be amplified due to the way the floor was built. This is only a problem if the kids above you weren’t playing jump off bed and tag.
Comfy and warm and Nice. I like the comforter on the bed.
very friendly and helpful staff, good location would stay there again
The room was clean and service was good. When it came time to take a shower, everyone in the room knew it. The tub creaked and popped with every step. Even my children could here it through the bathroom wall. I was afraid the bottom of the tub would crack if I moved too much. When we left, I told the clerk and she said she had heard others complain about the same thing. Other than that, it was nice stay.
Nice place to stay. Only downfall was passing all the cheap hotels with semi trucks on both sides of the road.
Great rooms decent price except on balloon fiesta weekend.
We love Hampton Inns bed:) It never fails to deliver a comfortable sleep at night. This one in albuquerque is no exception. My only concern is the bathtub made terrible creeking sounds when showering, I was afraid it crack in two. Besdies that, it was a perfect stay for an overnight trip:)
On a very long roadtrip, it was a welcome resting point. Hampton Inn is consistent---great value, great service and clean rooms . The room was very large for the price, and in comparison to other hotels where I've stayed at a similar price. Bathroom nice and large too! Would definitely stay there again and recommend to friends!
Super easy access to Petroglyph Nat'l Monument, Old Town Albuquerque, the Indian Pueblo Cultural Center, and many other attractions. Less than 15 minutes from the airport too.
A well-maintained Hampton Inn right off the freeway. Convenient access to downtown, major hospitals, and airport. Friendly and helpful staff.
Located in Westside, Hampton Inn & Suites Albuquerque-Coors Road is within a 5-minute drive of popular attractions such as Albuquerque Museum and Indian Pueblo Cultural Center. This 88-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.
All of Hampton Inn & Suites Albuquerque-Coors Road's 88 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests of Hampton Inn & Suites Albuquerque-Coors Road have access to an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
The shower flooded and the ac didn’t cool the entire long suite
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! I am so sorry to hear about the issues you experienced while here at our Hampton Inn & Suites. If there is anything we can do to remedy these issues now please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!
You pay a good price for a hotel room with a full breakfast. Because of the Virus, they canceled all breakfasts but didn’t lower the price of the room. I could have saved money at a cheaper hotel that didn’t advertise for a full breakfast. They should adjust the price of the rooms.
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! I am so sorry to hear about the issues you experienced while here at our Hampton Inn & Suites. If there is anything we can do to remedy these issues now please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!
They double charged me. Staff was rude. They didn’t want to listen me
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! I am so sorry to hear about the issues you experienced while here at our Hampton Inn & Suites. If there is anything we can do to remedy these issues now please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! If we could have done anything better, I want to know. Please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!
I wish the breakfast would have had more fresh fruit options. The air conditioning in our room did not work very well; the fan was loud and the air temperature was very warm. The pool and the hot tub were luxurious and the staff were all friendly and polite. We loved the people working there.
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! If we could have done anything better, I want to know. Please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!
VERY long wait at check-in - inadequate staffing. Breakfast room drowned in blasting morning talk show TV drivel, and it couldn't be escaped. Heating/cooling unit loud, turning on and off, bad for sleeping, no apparent way to make it run constantly while heating or cooling. Keys functioned only erratically in the many locks here - ended up walking around the building to get back in. The place is well-appointed, the room we had was very good except for that one noise issue, the staff were helpful and friendly, the swimming pool is pretty decent and does have decent hours (unlike many similar hotels), the breakfast OK.
We appreciate the review of your recent stay at our hotel, and apologize that you received a poor level of service and had a disappointing breakfast experience with us; this is not the Hampton norm, as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff to avoid recurrence. The next time you are in the area we would love to have you come back and experience an improved level of customer service. If you return to our area, we hope you’ll stay with us again.
great hotel super close to everything and room was super clean!
Thank you for the feedback and we are pleased you enjoyed your stay with us.
Plus points- welcoming lobby, great staff, good location, clean room, great breakfast. Negative point- really dated and in need of upgrade, air conditioner was extremely noisey and couldn’t be turned off because of heat outside. Noice of guest walking on floor seemed to be amplified due to the way the floor was built. This is only a problem if the kids above you weren’t playing jump off bed and tag.
Thank you for the review! We appreciate your feedback!
Comfy and warm and Nice. I like the comforter on the bed.
Thanks for staying with us! We appreciate your feedback! Our team is happy to hear your stay was comfortable! We will see you next time you are in Albuquerque!
I would like to thank you for choosing the Hampton Inn & Suites – Coors Road in Albuquerque during your travels. I do appreciate you choosing our hotel and thank you for your loyalty to Hilton. The entire staff strives to give you the most comfortable, productive and problem free stay as we can. In fact, we want your stay to be perfect! If we could have done anything better, I want to know. Please do not hesitate to call me or email me. If your travels bring you back to Albuquerque, I truly hope that you choose to stay with us again! Thank you! I hope you have a wonderful day!