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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Suite, 1 King Bed (Whirlpool) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Property amenity
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5171 Brecksville Road, Richfield, OH, 44286
  • Place, Cuyahoga Valley National Park
    ‪4 min drive‬
  • Place, Cuyahoga River
    ‪4 min drive‬
  • Place, Sleepy Hollow Golf Course
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richfield

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG is located within a few miles (5 km) of Cuyahoga Valley National Park and Sleepy Hollow Golf Course. This 67-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Furnace Run Metro Park - 4 min drive - 3.5 miles
  • Cuyahoga Valley National Park - 4 min drive - 3.7 miles
  • Cuyahoga River - 4 min drive - 5.1 miles
  • Sleepy Hollow Golf Course - 4 min drive - 2.9 miles
  • Boston Mills Ski Resort - 6 min drive - 7.3 miles

Getting around

  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Michael Angelo's Winery - ‬9 min drive
  • ‪Starbucks - ‬24 min drive
  • ‪Wendy's - ‬4 min walk

About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Guests of Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Guests can expect 40-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG on May 10, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

This hotel is located in Richfield, close to Cuyahoga Valley National Park, Boston Mills Ski Resort, and Brandywine Ski Resort. You'll also find Hinckley Reservation and Rocky River within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG have a casino?

No, Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG is Cleveland Hopkins International Airport (CLE), which is 19.8 mi away (24 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.3 mi away (26-minute drive).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG.

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lia

Liked: Cleanliness, staff & service, amenities
Very friendly staff. The included breakfast had a wide selection. Unfortunately there was a jerk guest who made a VERY BIG deal out of the pancake machine being down one morning. He was so rude to the staff there, but they handled it professionally and courteously, much more than he deserved, in my opinion.
Stayed 2 nights in Jan 2026

8/10 Good

Karla, Wilmette

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
It was clean and staff was great!
Stayed 1 night in Jan 2026

8/10 Good

Brian

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Dec 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, we stayed in the jacuzzi sweet directly under the stairs! It was the night before New Year’s Eve can you imagine the noise from the steps? We almost left so many times but would have just spend more money on another room.
Stayed 1 night in Dec 2025

4/10 Poor

Jill

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am not a picky traveler and I hate leaving bad reviews, especially at a place where the staff was so friendly. But this hotel was just bad overall. The elevator was broken so we had to lug bags up to the second floor through a very gross stairwell. There was trash in the stairwell and it looked like vomit stains. It also smelled. Once we got to the room, it was clean and in fine shape but it was so unbelievably hot and we could not sleep until I turned on the air conditioning in the room unit in the middle of the night. Our stay was in winter and it was snowing outside. we went to use the pool and it was the worst hotel pool I have seen. The attached hot tub in particular was in disrepair and had a film over the top of it. The pool itself was too freezing for even my young child who loves swimming to get in. It desperately needed cleaning. The staff was so nice and friendly so I feel bad writing this but this could just not overcome the issues. On the bright side, my kid really enjoyed breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

6/10 Okay

Jacob

Disliked: Property conditions & facilities
Elevator was out of order so had to lug our luggage (ha) up 2 flights of stairs and down. Rooms were mostly clean but needed some work and also needed some repairs.
Stayed 1 night in Jan 2026

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities
1. Blood was on my pillow. Found out just before I laid down. My fiancee asked me if I was bleeding and I said know and after checking the blood wasn’t from me so I notified front desk and I was given a new pillow case. . 2 There was no more food after 8:30 am because to many people was eating food and not enough for people that didn’t bring extra people with them.
Stayed 1 night in Dec 2025

8/10 Good

JENNIFER, Ellicott City

Traveled with partner
Liked: Cleanliness, staff & service
Would have given a higher review but room was on the fourth floor and the elevator was out of service.
Stayed 1 night in Dec 2025

6/10 Okay

Nathan

Stayed 1 night in Dec 2025

4/10 Poor

Regina

Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Elevator not working Hotel needs a lot of repair Pool very cold Hot tub cloudy Shower handle loose hard to turn water on/off Broken lights in room
Stayed 6 nights in Dec 2025

4/10 Poor

Jim

Disliked: Cleanliness, property conditions & facilities
The room they had for me was on the 4th floor, elevator was broke. They found a room on the first floor but we had to wait. When we pulled into the parking lot we noticed trash all over the parking lot, we almost left. Won’t go back
Stayed 1 night in Dec 2025

10/10 Excellent

Balvinder

Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
The room and breakfast were fine. The elevator was broken, which happens I suppose, but annoying because I was on the 3rd floor. Compounding my annoyance, my first set of keys didn't work. To his credit, the night manager brought the replacements up to me, rather than making me hump my self and my baggage back down and up again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Sudhir

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Liked: Cleanliness, amenities
Disliked: Staff & service
Room and Breakfast was great, elevator was down. A 4 story hotel should have 24/7 repair service and they should not give out 4 th floor rooms until all the lower floors are full.
Stayed 1 night in Dec 2025

10/10 Excellent

Yakub

Stayed 1 night in Dec 2025

6/10 Okay

Jerzy

Stayed 1 night in Dec 2025

6/10 Okay

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was friendly and helpful, bed was comfy, room and bathroom was very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

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