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Palacio Mundo Imperial All Inclusive Resort

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Photo gallery for Palacio Mundo Imperial All Inclusive Resort

A resort with multiple swimming pools, palm trees, and a beach area.
Property video
A spacious lobby with a curved sofa, a piano, and a seating area with wicker furniture.
A breakfast setting with a plate of fruit, a glass of orange juice, and a vase of flowers on a table.
A modern hotel with a curved facade, outdoor seating areas, and a central water feature.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890
  • Place, Boulevard de las Naciones
    ‪2 min walk‬
  • Place, Forum de Mundo Imperial
    ‪3 min walk‬
  • Place, La Isla Shopping Village
    ‪7 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪7 min drive‬

Room options

View all photos for Two Superior Double Beds Diamante View AI

A hotel room with a flat-screen TV, a desk with a lamp, two beds with pillows, and a wooden wardrobe.

Two Superior Double Beds Diamante View AI

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Deluxe Double Beds Resort View All Inclusive

A hotel room with a TV, desk, chair, two beds, bedside tables, lamps, and a large window with blinds.

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Club 89 Double Beds Diamante View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Diamante View AI

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Club 89 Double Beds Resort View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a bed, a desk with a television, a chair, a bedside table with a phone, and a window with blinds.

Superior Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Deluxe King Size Bed Resort View)

A hotel room with a bed, a desk, a chair, a television, and a telephone.

Luxury Room (Deluxe King Size Bed Resort View)

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Club 89 King Size Bed Diamante View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Diamante View)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Club 89 King Size Bed Resort View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Resort View)

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room (Junior Suite King Beds Diamante View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Junior Room (Junior Suite King Beds Diamante View)

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Jr Suite King Size Bed Resort View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Room (Jr Suite King Size Bed Resort View)

  • Resort view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (1)

A hotel room with a sofa, armchairs, a coffee table, a TV, a desk, a bed, and a ceiling fan.

Standard Room, 1 King Bed (1)

  • Resort view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Acapulco

Located in Puente del Mar, Palacio Mundo Imperial All Inclusive Resort is adjacent to Boulevard de las Naciones and within a 5-minute walk of Forum de Mundo Imperial. This 407-room, 4.5-star hotel has 6 outdoor pools along with a full-service spa and 4 restaurants. Located centrally in Acapulco, it's connected to the convention center and also close to La Isla Shopping Village and Laguna Tres Palos.

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.1 miles
  • Forum de Mundo Imperial - 3 min walk - 0.2 miles
  • La Isla Shopping Village - 7 min walk - 0.4 miles
  • Laguna Tres Palos - 5 min drive - 1.2 miles
  • Arena GNP Seguros - 33 min drive - 6.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Comedor Mundo Imperial - ‬1 min walk
  • ‪Carnivore - ‬4 min walk
  • ‪Juan Valdez Cafe - ‬11 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Shu - ‬18 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

Guests of Palacio Mundo Imperial All Inclusive Resort have access to a full-service spa, 6 outdoor pools, and a children's pool. There's free valet parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 46-inch flat-screen TVs with digital channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, espresso makers, and free local calls.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 for adults and MXN 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • A ROMA
  • Acua
  • Carnivore
  • Marche
  • Mizumi

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for MXN 350 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Rollaway bed fee: MXN 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel

PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

What can I see within easy reach of Palacio Mundo Imperial All Inclusive Resort?

This hotel is situated in Puente del Mar within a 10-minute walk of Forum de Mundo Imperial and Boulevard de las Naciones. You'll also find La Bonfil Beach and Arena GNP Seguros within a short drive.

How much does it cost to stay at Palacio Mundo Imperial All Inclusive Resort?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Palacio Mundo Imperial All Inclusive Resort on Sep 20, 2026 start from $399, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palacio Mundo Imperial All Inclusive Resort?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at Palacio Mundo Imperial All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, aromatherapy, and massages.

Are there luxury amenities available at Palacio Mundo Imperial All Inclusive Resort?

Yes, guests can indulge in luxuries such as 6 outdoor pools, a poolside restaurant, and a swim-up bar at this hotel.

Does Palacio Mundo Imperial All Inclusive Resort include a casino at the property?

No, Palacio Mundo Imperial All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Palacio Mundo Imperial All Inclusive Resort?

No, this hotel doesn't have an indoor pool; however, there are 6 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Palacio Mundo Imperial All Inclusive Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, 6 outdoor pools, and a swim-up bar.

Does Palacio Mundo Imperial All Inclusive Resort have a hot tub?

No, but this hotel does have a sauna.

Does Palacio Mundo Imperial All Inclusive Resort have a restaurant with a breakfast menu?

Yes, Palacio Mundo Imperial All Inclusive Resort has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palacio Mundo Imperial All Inclusive Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio Mundo Imperial All Inclusive Resort for a fee of MXN 1500 per pet, per night.

Does Palacio Mundo Imperial All Inclusive Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palacio Mundo Imperial All Inclusive Resort?

The closest major airport to Palacio Mundo Imperial All Inclusive Resort is General Juan N. Alvarez Intl. Airport (ACA), which is 1.6 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Palacio Mundo Imperial All Inclusive Resort?

Yes, every guestroom at Palacio Mundo Imperial All Inclusive Resort comes with a balcony and some offer city and resort views.

Does Palacio Mundo Imperial All Inclusive Resort have a wedding venue?

There are wedding services available at Palacio Mundo Imperial All Inclusive Resort if that's in your vacation plans.

Palacio Mundo Imperial All Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 68 reviews
Rating 8 - Good. 7 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 7 out of 68 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Billie Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly. Cleaning lady was the best. She made sure she checked in with us each day. She really treated us like family. The shuttle between the 3 resorts was very convenient. Overall really a great experience.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Shasta

Club 89 is not a thing anymore. Do not spend the extra $$ for the experience. Restaurants closed on days for dinner when they are supposed to be open (frustrating for the all inclusive package). Wish these details were included on the website so we could plan our stay better. Had no idea what the all inclusive package included until arrival.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

MARIA DE LA LUZ

I had to pay for an upgrade, is like they offer i
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Adelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho el hotel es grande tiene sus albercas con agua cristalina y una temperatura increíble, las habitaciones son muy amplían cómodas y limpias y que decir el todo incluido sus restaurantes con alimentos muy abundantes y sabrosos
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

ADRIANA MARÍA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben cambiar las toallas del club de playa, están todas deshilachadas y son pequeñas, solo los alimentos de los restaurantes de la noche son buenos, los snaks NO son de buena calidad
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable, está increíble que puedes hacer uso de instalaciones del Pierre y el Princess.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

PALOMA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya sabemos que pasa, quieren terminar con ese hermoso hotel, poco personal, con exceso de trabajo, obviamente sucia la alberca, sin toallas ni atención. Mal cada día, hace mes y medio fui y dije otra oportunidad debe ser un mal día, pero tristemente no. La constante es que terrible la administración. No vuelvo a ir definitivamente.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y excelente servicio
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Todo increíble
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con ganas de regresar !!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia excelente!! Super recomendable
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Valery

Liked: Staff & service
La aplicacion nunca me dijo que en el hotel habia una convencion y me derivaron a otro hotel.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

ANA MARIA CORTEZ

Liked: Property conditions & facilities
Disliked: Cleanliness
encontre cucarachas en mi habitacion
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ramón

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Joel Vicente

Disliked: Cleanliness, amenities, property conditions & facilities
No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gabriela

Liked: Cleanliness
La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Yadira

Liked: Cleanliness, amenities
Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Guadalupe Aime

Liked: Cleanliness, amenities, property conditions & facilities
Increíble todo
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Los alimentos superaron mis espectativas
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Alejandra

Disliked: Cleanliness, amenities
La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto! Gran lugar
Stayed 2 nights in Jan 2026