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Banyan Tree Cabo Marques

5.0 out of 5.0

Recent guest reviews

One of the best hotel experiences we have had. The Banyan Tree staff really went out of their way to make us feel special. Great attention to detail. Kudos to the food and beverage staff, the team at the pool area and the SPA. Thank you all for making our trip a memorable experience.

My husband and I stayed here and had a great time. The views are absolutely stunning and we saw whales and/or dolphins everyday that we were there. The food was quite good. Our favorite was the whole red snapper at Las Rocas. The breakfasts were really good too. The woman who made fresh tortillas was great and they were so tasty! The staff was amazing! Luis and Edgar in particular. Everyone was very personable and conscientious. The layout of the villas is great, totally maximizing the views. Housekeeping did a great job as well and "el hombre del hielo" was particularly helpful! The grounds are amazing. It is removed from the typical hustle and bustle of Acapulco but it is a romantic place to be. There were a number of families staying there over the New Year's holiday but everyone was very low key and respectful of one another. The only down side is that there really isn't a beach within easy walking distance; but the views are absolutely to die for...

Great food, great buffet, great service. They make you feel really important wherever you go. Beautiful property with relaxing environment. Magic landscapes. Would definitely repeat. highly recommended.

Acapulco continues to get on list for most violent, and as a single female visiting, I am confident that reputation is skewed. This is the most peaceful, gorgeous place I’ve experienced. Banyan Tree is perfection. You will be awed, pampered, and impressed. The employees, across the board, are at top of their game, utmost professionalism and kindness. Villas are dreamy. High quality everything, no expense spared in their design and interior. The grounds need to be seen. All meals during 10 day stay were amazing. Gym and spa are top notch. This place is very special.

We went to spend a weekend due to our 5th anniversary and we left with a great and romantic experience! Our villa was beautiful, equipped with a small area to enjoy our room service, a hamaca and our private pool!!! There is no need to left your room, however, if you want to, you will be treated as royals in the restaurants, you will definitely enjoy the infinite pool and you can take great pictures in all the resort! We really loved the place! The spa: OMG!!! Best spa that we have had! Summary: great food, excellent views, good service and amazing experience!

Beautiful hotel, rooms only accesible by golf cart. Unequal service, warm private pools and delicious food. Great for a honeymoon retreat! You are in Acapulco but could be in Thailand for a weekend, can’t believe the views!!

Definitely a GREAT hotel!! Yet I don't know a perfect one. We moved around in villas in golf cars they call boogies . Sometimes you ask for one and they can take almost an hour to arrive (and we weren't there in peak season)and not the five minutes they promise you when you arrive. I am a Peta person but having badgers,armadillos and racoons in your terrace can be somewhat scary, most of all if you aren't familiar with this lovely little darlings. The first night we arrived late and ordered dinner at the terrace but were surprised by the uninvited company. The shower pipe in the bathroom sometimes smells disgusting. Staff needs more inside communication. There were times they didn't know prices of products or if a restaurant was open or closed!! I sensed a lot of mixed information. Our room bed squeezed!! Ohoh that is always a big nono when you are fortunately to still be able to do it and enjoy it!! Now let's talk about the great things this hotel has. Staff is absolutely FANTASTIC!!! Always nice an friendly, ready to help you with anything!!! I am really grateful with Elizabeth and Anni at the Front Desk. With the waiters Óscar Rodolfo Alvaro and Erick and very especially with Victoria, they made us feel so very special. Thanks to Alexis Andres and Luis for taking us all around in the boogies. Thanks Michelle for always having a smile at the pool. But most of all thanks Banyan Tree for having the best masseurs I've ever met (and I am a spa addict). Special thanks to: Poj you are AMAZING, after you no other massage will everl feel so good. Happy (that is her Fabulous name) after your massages we felt as your name. Rubi and Ines we are proud of you being the best Mexican masseurs ever!! Thanks Cristina Alonso and all of your staff for always making us feel like the Kardashians. We will certainly be back many many times. Not only to live again this wonderful adventure but to meet again with our new family. The Banyan Tree family. Mil gracias!!! Nos vemos muy pronto!!!

Very quiet, calm, clean, relax, kind & friendly Staffs, great & variety breakfast, speechless beautiful view of villa and main pool, free ice cream and water at main pool, comfortable mattress and pillows, clean bed sheets, incredibly beautiful and clean main pool, beach bag & mosquito spray provided in the room, turn down service, wall mounted TV. Everything was so perfect. I made an unforgettable memory with my husband this time and I am 100% sure that I will come back with my parents again. I really want them experience this amazing hotel.

Let me start in saying the facilities, food and the staff at this hotel are amazing. Gerry, Julian, Luis, Andrea, Michelle were amazing. I will say the hotels management has its priorities incorrect. During our stay we had the inconvenience of seeing a host of camera crews completely taking over the hotel grounds and our space. This is something the hotel allow on a regular basis. The camera crew invade the serenity and relaxiton of the hotel. Unfortunately we had camera crews on two day's of our stay with cameras, cables layed down all over the outdoors breakfast area (la no) and made the pool area unaccessible. The crew also made it quite intimidating. Considering the fact that I am spending over $2k for a week, you would think the hotel is making enough money from guests not having to subside their income via external sources. In addition the hotel accomadates weddings which is normal behaviour. However to accommodate weddings the guests suffer as certain parts of the hotel is unaccessible to the guests while the wedding goes on. I feel that it just unacceptable as closing off the pool area for guests coming to enjoy the sun is just ridiculous. We also found out during our stay that certain restaurants are closed during the week. Considering the fact their are only three restaurants in the whole hotel this can cause an inconvenience especially if you plan to eat a specific restaurant on a night. As a regular to Banyan Tree worldwide having experienced the quality of the other banyan trees especially in Thailand from a management perspective this one falls below the banyan Tree standard. I retiriate the staff here are amazing and are doing a wonderful job.

Defenetly the best hotel in Acapulco and probably one of the best in Mexico!! The villas are beautiful and spacious with very good design. The view is stoning and we got the best sunset ever !!! Very recommended place to stay if you want a nice romantic vacations

Blvd Cabo Marques Lote 1 Acapulco GRO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Puerto Marques, Banyan Tree Cabo Marques is 4.4 mi (7 km) from Playa Revolcadero and 4.6 mi (7.5 km) from Bahia de Puerto Marques. This 45-room, 5-star hotel has 2 outdoor pools along with private in-room pools and a full-service spa. It's on the waterfront and also close to Capilla Del Atardecer and Chapel of Peace.


Dining

Enjoy the ocean views at Las Rocas Grill and Bar, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

All of Banyan Tree Cabo Marques's 45 air-conditioned rooms provide private pools, washers/dryers, and balconies or patios. Guests can expect free WiFi and LCD TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and espresso makers.


Property features

Guests of Banyan Tree Cabo Marques have access to a full-service spa, 2 outdoor pools, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a library.

Room options

Bay-View Pool Villa

King 1 | Sleeps 3

Ocean View Pool Villa

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 584 reviews