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Recent guest reviews

I used to go there every year, and now I think the property needs maintenance a little bit.

Nice place for honeymooners and anniversaries...in my opinion wine and food are outstanding, but a little bit expensive. All experience is nice.

This is a fabulous--but expensive--get away to tropical Acapulco. 100% safe and secure. Immaculate cleanliness with staff that are world class in terms of knowing great customer service. I am so glad to have visited here and the views are to die for. Would definitely consider returning.

Horrible. Absolutely Horrible. Terrible. Absolutely Terrible.

The hotel is absolutely beautiful and the staff was excelent! The only complaint we had was the mosquitos.......

The hotel and dinning is expensive but worth it. The spa was incredible experience. Highly recommended. Food at restaurant was great

The overall experience at Banyan Tree Cabo Marqués was really satisfying and completely worth the price. I stayed at Banyan to celebrate my first marriage anniversary and they didn’t disappointed me. Starting with the arrival, you just go straight to the main lobby and start relaxing. They take care of everything else. You will need to use the buggies to move around the hotel but that shouldn’t be a problem. It has 3 different restaurants with different options of food (Las Rocas, La Nau and Saffron) and Las Vistas Bar & Lounge with a spectacular view of the Pacific. We stayed at an Ocean View Villa, with own private plunge pool (heated if asked). It is a very well sized room and perfect in detail. The rest of the common areas are spectacular as well (main infinite pool, Spa, Gym, etc.). They really won’t disappoint you and we highly recommend you try it. We've been to Indonesia, Thailand, Australia and the location of Banyan Tree reminded us from those paradisiac places.

The Banyan Tree is truly a gorgeous hotel. The lobby is spectacular, where guests walk into a cliff top view of the Pacific ocean. You should note that this hotel does not have direct beach access. The hotel is beautifully built into the mountainside, so ocean view villas have views of the bay and the Pacific from several hundred feet above sea water. There are numerous beaches a short cab ride away should you wish to explore the local area. It would be very hard to leave your villa however. Each room has a private infinity pool and outdoor seating areas. We had in-room dining set up romantic meals outside by the pool. The only disappointment was the food. With the exception of La Rocas, the restaurants had very average tasting food. For the price we expected 5 star cuisine, but mostly came up short. Food was bland and not well prepared. The breakfast buffet was also a big let down. We truly enjoyed our stay despite this setback. Highly recommended. Absolutely upgrade to an ocean view or ocean front villa (ask for views of the Pacific, not just bay view).

Excelent villa, nice heated pool, better view, saffron restaurant is one of the best Thai restaurants in Mexico. Is the best beach hotel in Mexico

Blvd Cabo Marques Lote 1 Acapulco GRO

Hotel highlights

  • Free WiFi in public areas
  • Free secured valet parking
  • Onsite dining
  • Spa

Banyan Tree Cabo Marques places you within 3 miles (5 km) of popular attractions like Majahua Beach and Playa Revolcadero. This 45-room, 5-star hotel has 2 outdoor pools along with private in-room pools and 4 restaurants.


Dining

There are multiple options for onsite dining with 4 restaurants, including Las Rocas Grill and Bar, which has ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

The 45 accommodations feature balconies or patios and afford space to spread out with sitting areas. 55-inch plasma TVs come with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include private pools, minibars, and espresso makers.


Property features

Guests of Banyan Tree Cabo Marques have access to a full-service spa, 2 outdoor pools, and a fitness center. You can take advantage of free valet parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a library.

Room options

Villa Ciruelo

1 King Bed and 4 Double Beds | Sleeps 9

Villa Agave

2 King Beds and 4 Double Beds | Sleeps 12

Villa Cerezo

5 King Beds | Sleeps 15

Bay-View Pool Villa - Twin

2 Twin Beds | Sleeps 3

Guest reviews for Banyan Tree Cabo Marques

Everyone (4) Couples (3) Family (1) Other (1)
4
Friends

I used to go there every year, and now I think the property needs maintenance a little bit.

By on Nov 3, 2019

Review comment responded on Dec 4, 2019

Dear guest, We were delighted to welcome you and wish to thank you very much for your appraisement. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments with us, thank you for giving us the opportunity to improve. We look forward to welcoming you back to Banyan Tree Cabo Marques in the near future. Sincerely, José Portocarrero General Manager Banyan Tree Cabo Marqués

5
Everyone

By on Feb 26, 2019

Review comment responded on Apr 30, 2019

Estimado huésped, Agradecemos mucho su valoración y el tiempo que se ha tomado. Gracias por su visita y esperamos muy pronto poder darles la bienvenida nuevamente! Saludos cordiales, José Portocarrero Gerente General Banyan Tree Cabo Marqués

5
Everyone

Nice place for honeymooners and anniversaries...in my opinion wine and food are outstanding, but a little bit expensive. All experience is nice.

By on Aug 28, 2018

Review comment responded on Aug 28, 2018

Dear Valued Guest, We wish to thank you, It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I have taken note of your observations, be sure a follow up is taken on them. I look forward to welcoming you back to Banyan Tree Cabo Marques soon. Jose Portocarrero General Manager Banyan Tree Cabo Marques

5

fantastic acapulco getaway, a luxurious oasis

Everyone

This is a fabulous--but expensive--get away to tropical Acapulco. 100% safe and secure. Immaculate cleanliness with staff that are world class in terms of knowing great customer service. I am so glad to have visited here and the views are to die for. Would definitely consider returning.

By , from Maryland, USA on Apr 23, 2018

Review comment responded on May 3, 2018

Dear Mr. Matthew: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is to make our guests, repeat guests. I have taken note of your observations regarding the air conditioning system at the villa assigned to you during your stay, also about the condition of bath towels, be sure a follow up is taken on your notes. I really appreciate your review and it will be an honor for us to welcome you back to Banyan Tree Cabo Marques. Sincerely, Jose Portocarrero General Manager

1
Everyone

Horrible. Absolutely Horrible. Terrible. Absolutely Terrible.

By on Jun 6, 2017

Review comment responded on Jun 29, 2017

Dear Ms. Angela, Many thanks for the valuation of Banyan Tree Cabo Marqués. We hope to be able to get your comments about our service, these are very important for us and help us to stay the best. Best regards, José Portocarrero General Manager Banyan Tree Cabo Marques

5

great hotel for romantic stay

Family

The hotel is absolutely beautiful and the staff was excelent! The only complaint we had was the mosquitos.......

By on Apr 12, 2015

5

luxury but worth it

Couples

The hotel and dinning is expensive but worth it. The spa was incredible experience. Highly recommended. Food at restaurant was great

By on Sep 1, 2014

5

paradise in acapulco

Other

The overall experience at Banyan Tree Cabo Marqués was really satisfying and completely worth the price. I stayed at Banyan to celebrate my first marriage anniversary and they didn’t disappointed me. Starting with the arrival, you just go straight to the main lobby and start relaxing. They take care of everything else. You will need to use the buggies to move around the hotel but that shouldn’t be a problem. It has 3 different restaurants with different options of food (Las Rocas, La Nau and Saffron) and Las Vistas Bar & Lounge with a spectacular view of the Pacific. We stayed at an Ocean View Villa, with own private plunge pool (heated if asked). It is a very well sized room and perfect in detail. The rest of the common areas are spectacular as well (main infinite pool, Spa, Gym, etc.). They really won’t disappoint you and we highly recommend you try it. We've been to Indonesia, Thailand, Australia and the location of Banyan Tree reminded us from those paradisiac places.

By on May 26, 2014

5

spectacular hotel, gorgeous location, ideal for couples and quiet getaways

Couples

The Banyan Tree is truly a gorgeous hotel. The lobby is spectacular, where guests walk into a cliff top view of the Pacific ocean. You should note that this hotel does not have direct beach access. The hotel is beautifully built into the mountainside, so ocean view villas have views of the bay and the Pacific from several hundred feet above sea water. There are numerous beaches a short cab ride away should you wish to explore the local area. It would be very hard to leave your villa however. Each room has a private infinity pool and outdoor seating areas. We had in-room dining set up romantic meals outside by the pool. The only disappointment was the food. With the exception of La Rocas, the restaurants had very average tasting food. For the price we expected 5 star cuisine, but mostly came up short. Food was bland and not well prepared. The breakfast buffet was also a big let down. We truly enjoyed our stay despite this setback. Highly recommended. Absolutely upgrade to an ocean view or ocean front villa (ask for views of the Pacific, not just bay view).

By on Apr 17, 2012

5

one of the best hotels i've stay

Couples

Excelent villa, nice heated pool, better view, saffron restaurant is one of the best Thai restaurants in Mexico. Is the best beach hotel in Mexico

By on Mar 21, 2011

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