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El Mirador Acapulco

2.0 out of 5.0

Recent guest reviews

Room is not secured in this high crime area as bathroom window has completely corroded and no longer working closing mechanism, facing common hallway! Everything is extremely worn. Electrical power points do no longer fit standard Mexican conversion plugs. Water comes only out of one of the two vanity taps. Furniture are heavily scuffed. No drinking water supplied to room. Various items broken as WC roll holders, ceiling above vanity and others. ROOM FEATURE DESCRIPTION MISLEADING !!!! No safe in room! No fridge as described on Booking.com. Water marks on ceiling. Cracks around walls and ceiling. Entry light not working. Water damage to bathroom door. Hallway traffic can observe our WC and shower activities cause of non fixed bathroom window. Can’t sleep as Place is not secure.

My wife, 2 sons, and mother-in-law and I recently stayed at the Mirador Hotel in Acapulco Mexico where the cliff divers dive daily and nightly.From the lobby or from our villa's jacuzzi we were treated to this amazing show free of charge. This hotel was the star of many iconic movies such as Fun in Acapulco starring Elvis Presley. There is a little museum full of famous entertainers' photos and other memorabilia; sadly I was too busy hiking the many stairs to get to the natural ocean water swimming pool, swimming with weird and scary looking fish that were harmless. To me; other guests didn't fare as well and got a little nibbled. Our villa was the same one Liz Taylor stayed at decades ago. This once grand hotel is in great disrepair and is a little dangerous, our villa didn't have a stove but an ancient hot plate that had a broken on switch so it had to be unplugged after use. The living room couch had these tiny ants that didn't bite and the outside ants did bite but did not bite me. We could have requested a newer hot plate but I like danger. We were treated to nightly storms with thunder that shook the villa and cracked the thick windows, electrocution was a possibility. I got to sing La Cucaracha and La Bamba with the house mariachi band. We were there when all the teen soccer teams were there and loved when I sang Lana Del Rey and Nirvana songs;fellow guests dubbed me Hollywood Hendricks after my performance with mariachi band. I felt and was treated like a rock star. The good news is that this once grand hotel was declared a national landmark and is being restored to its former glory. I will go back once the restoration is complete but recommend going while it's still run down and go back after the restoration.

We decided to spend the night at the Restaurante El Mirador in Acapulco for our second anniversary and it was a magical night. We arrived at the Hotel El Mirador around 6.30 pm, which was great because the sunset is incredible. On arrival I asked our waiter if they could offer a private table with a nice view just to have a little privacy to enjoy our anniversary evening, and they gladly offered a beatufiul balcony table to watch the diving Show and little apart from the rest of the tables, free of charge. The restaurant in this hotel has special deals for a whole dinner with dessert + 2 drinks (alcoholic included) at a great affordable price, considering the view and show, or a deal for 2 drinks (alcoholic included) and the show, also for a good price, or if you prefer, you can order "a la carte". We chose the dinner+drinks deal and don't regret it. Excellent options in dishes, flavorful food, well served portions, drinks are also great and I reached dessert with little space but was also delicious. The diving show is amazing and you get to see it around 3 times, at around 7:30 - 8:30 and 9:30. Last show of the night features the last dive with two torches Services and attention from the whole staff is amazing, they are not over you all the time, but they make sure nothing is missing from your table. Top raiting for service, view, food and price

After reading the reviews, I still had high hopes. If you understand the history of this place and the turmoil that Acapulco is in right now, you would get my point. Acapulco needs tourists. Due to the horrible drug war going on, they aren't coming. I chose this hotel because one of the girls in our group, had a dream to see the divers. The staff weren't horrible, but they weren't really over the top about actually having tourists in the hotel. The lady in the gift store was the staff member who I would say, went out of her way to be amazing, and I didn't even buy anything there! The restaurant has so many spots, but it's here and there you can't eat. Sometimes the only option is a buffet - not everyone wants to stuff themselves silly. The rooms are old and run down, but have everything you need. The hotel in it's hey day would have been absolutely magnificent! It looks like they might have begun renovations but that appears to only be in the restaurant area. The divers are impressive, like really impression. If you can get room 133, you actually look out over where they dive. They appreciate your words on encouragement! The food in the restaurant wasn't bad, actually it was pretty good. Service and communication is normal for a country like Mexico, a bit more laid back so chill out! The head waitress was really exceptional to us, and let us bring in our bottle of Dom, because they didn't sell it.

Ok. Firstly - The El Mirador Hotel is in an amazing location. Right next to and overlooking the famous cliff divers of Acapulco. BTW, those guys are courageous, fearless and must be seen if you are in Acapulco. Now. For the rest of the hotel: Let's just say in the 1960s, 70s, 80s and early 90s, this place would have been THE PLACE TO BE. Moviestars, the rich and the famous all stayed here. It would have been hip, happening and stunning..... in those times. Reality is - It's old. It's beat up badly. It's really run down. Some of the buildings are falling off the cliff into the sea. Dont believe me??? We got asked to move in the restaurant because of safety issues. Then, go to the pool area, look around.... Its a mess. Really. The rooms are large. Actually really good. Old and very outdated but they have kitchenettes and dining tables. My friend got a wrap around sofa. They've got cable tv. We had no hot water in the shower. We had a jacuzzi but didnt use it - with no hot water, no point really. Our shower curtain rod was falling down and hence, leaked all over the floor. We visited just after a minor hurricane. Everything was leaking. In the rooms. In the foyer etc. Understable maybe. Wifi is only available in the foyer!! Its slow too.... My wife got food poisoning from the restaurant food and then our toilet didnt flush. No fun there at 3am.... The sea pool you see in the photos, does not look like that now. Its a zone for building rubble. There's a 24 hour pharmacy/mini supermarket next door. Its not open 24 hours. Lol.. i went there for water at 3am after my wife fell sick (read that the hotel does not provide bottled water either !!!! Bottled water is essential here....). Not open. Staff are indifferent and check-in is tedious. After all that. It was an adventure! Was great to stay here just for the view and the divers! The days in the hotels history would have been amazing! Would I stay again ? Resounding NO! Was I happy I stayed, funnily Yes.... Recommendation? Up to you...... thats all I'll say. Depends on what you are up for....

We were invited to stay here during the recent French Fiesta in Acapulco. This hotel lived a golden era when actors such as Clint Eastwood, Gina Lollobrigida, Cantinflas and many others stayed here. The grounds are cared for, our room 127 was very nice and we had a fantastic view. We had a delicious lunch, but breakfast was not good. The staff is very friendly. I think it is a shame that the owners do not do more for this great landmark

A great place to stay if you are looking for a great view, quiet night listening only to the wave. A natural pool filled with fishes and crabs. Need a bit a looking after but la quebrada is still untouched in terms of cheesy bar and clubs. I will definitely go back Only down side no wifi in the rooms

I came here with my family to watch the "Clavadistas" (Divers) do their thing and dive into the ocean in between two close and steep cliffs. For 150 pesos per person (a little less than $10) you get 2 or 3 drinks and get to watch the divers from a seat with a great view. Highly Recommended. As far as staying here or the food. I dunno. My tequila was great and the view and entertainment was awesome.

We toured but would not pay $30. For this awful place! They should by surd for letting this fabulous place get so ruined. Not one strike of paint or repair done for 25 years. Truly! We stay in flops but this place is awful! The patio doors don't open!! No air condish but you need to be able to open the doors. BUGS everywhere. SOMEONE PLEASE BUY THIS FABULOUS SPOT and make it better! Elvis and Nixon both stayed here. It is worth fixing!! But NOT worth statins even one night!!!

You think after learning that it took me two hours of getting lost and another hour in traffic, the reception clerk would be more inclined to see that I at least have NO MORE problems on my holiday. He was deciding which room to give me. Fully giving him the benefit of the doubt and thinking he wants me to have a great view, I was happy with that. NOTHING ELSE. The room #132 was run down as if it was condemned. I thought all the rooms were like mine so I didn't make a fuss. There was some sort of dead ant pile in the bathroom, the tub and the whole room needs reconditioning. The towels needs to be washed in bleach as mine looked as if they are still dirty. I understand the property looks like it is under going some form of renovations and having a seaside property can have effects such as rust. My generator was worn out with rust. The latches to my patio door was rusted. They literally switched batteries with other remotes at the front desk. The patio door was stuck, I thought I would break it if I opened it even slightly. One towel in the bathroom (look above your toilet). Then the issues came. The air conditioner quit on me three times. I mean like two minutes after it started. Maintenance came out 3x. The tv remote stopped working. I guess they should invest in new batteries instead of switching them around. After the 3rd time, maintenance told me he got me a new room #202. He seems to be the ONLY person I have encountered that is remorseful about all the bad issues I ran across, as the front desk sure was not the many times I called. I wonder if the staff has ever gone into the rooms they hand out to guests? The second room #202 was MUCH BETTER but not without some issues. The AC works. Smaller tv. I'm going through menopause, after sweating like a hog being baked for two hours in my old room, I don't care about the tv size! My shower has a broken window so needless to say, I never showered. The door to my patio stayed stuck. Now I was beyond disappointed and angry that the front desk clerk wasted another 2.5-3 hours of my holiday dealing with this. After I have already wasted that much time trying to get to the property from the airport!!! It makes me wonder if he knew there was a better room why would he inconvience me to such discomfort?! I don't like staying at hotels that offers low prices because there is always a catch. I made an exception because I wanted to see the divers since I was not able to see them last time I was in Acapulco. I wish I would have never booked the room as it took a good six hours of time I could have enjoyed on my holiday. Time I wanted for the museum and beach. Now, the good side...the view is spectacular. That is all. The MAINTENANCE GUY IS A SWEATHEART. Give him a raise as he seems to be the ONLY person who takes his job seriously. The property is quite barren in November and it was rather nice. I don't think maintenance could have handled it if they were swamped with guests. I didn't take a swim in the pool. After all that I have seen, I was questioning to even go into the pool. Please remember it is a stair case hotel on a cliffside. I didn't see a lift and you might want to rethink large luggage. Your legs will get a workout from carrying the bags. On a cliffside meaning if you have acrophobia or any fear of ledges...well, you might stay in your room. You can see the divers from the observation. Which the guy taking my luggage told me 7 pm. I waited and waited. It was 8 pm If a manager is reading this...please ask yourself if your employees are not costing you money and driving your guests away. An employee should take great pride in their employer or brand. If yout front desk does not seem to care about a guest's comfort and intentionally sending them to rooms that are not functional, well I like to know how many other guests he has done this to that does not complain. I'd like to think you have functional rooms at least.

Plazoleta La Quebrada No.74 Acapulco GRO

Hotel highlights

  • Steps from La Quebrada Cliffs
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Acapulco Tradicional, El Mirador Acapulco is adjacent to La Quebrada Cliffs and within a 10-minute stroll of Sinfonia. This 133-room hotel welcomes guests with 3 outdoor pools, 2 restaurants, and free self parking. It's in the historical district and also a short walk from La Catedral and Zocalo.


Dining

Enjoy the ocean views at Don Carlos, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

The 133 rooms are air-conditioned and have free bottled water. Guests can expect to find TVs with cable channels.


Property features

Guests of El Mirador Acapulco enjoy features like 3 outdoor pools, free WiFi in public areas, and a meeting room. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a terrace and a porter/bellhop.

Room options

Standard Room, 2 Double Beds, Ocean View

Full 2 | Sleeps 4

Luxury Suite, Ocean View

Full 2 | King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

47% of guests recommend this hotel

Total of 102 reviews