Featured Image
1/34 Featured Image Featured image 1 of 34

Located in Zona Dorada, Krystal Beach Acapulco is within a 5-minute walk of sights such as Amazing World and Papagayo Beach. This 400-room, 3-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi. It's on the beach and also a short walk from Plaza Bahia and Parque Papagayo.

Dining

Enjoy dining at one of 2 onsite restaurants including Aquamarina, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to noon.

Rooms

All of Krystal Beach Acapulco's 400 air-conditioned rooms provide balconies, safes, and phones. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards are also standard.

Property features

Guests staying at Krystal Beach Acapulco enjoy an outdoor pool, a children's pool, and a spa tub. Valet parking is available for MXN 120 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a kids' club.

Highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Concierge services

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service

Hotel Amenities

Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 2 restaurants, and 3 bars. This smoke-free hotel also offers room service (limited hours) to its guests.

Additional hotel amenities include complimentary wireless Internet access, 5 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.

  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Beach bar 
  • Concierge services 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Number of floors - 19 
  • Bar/lounge 
  • Conference space 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Free WiFi 
  • Total number of rooms - 400 
  • Meeting rooms 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Number of meeting rooms - 5 
  • Snack bar/deli 
  • Self parking (surcharge) 
  • Number of restaurants - 2 
  • Beach umbrellas 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Outdoor pool 
  • Wedding services 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Television 
  • Private bathroom 
  • Cable TV service 
  • Air conditioning 
  • Balcony 
  • Shower only 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Phone 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Free WiFi 
  • Rollaway/extra beds available 
  • Connecting/adjoining rooms available 
  • Room service (limited hours) 

Where to Eat

Aquamarina - Serves international cuisine. Breakfast from 7 AM-Noon. Lunch from 1-5 PM. Dinner from 7-10 PM. Poolside snacks and a la carte between Noon-1 PM and 5-7 PM.

The Palapa - Serves international cuisine as well as fish and seafood between 1-5 PM. Reservations are required.

Snack Bar - Snacks, cocktails, and drinks. Open between Noon-7 PM.

Lobby Bar - Cocktails and drinks between 10 AM-11 PM.

Pool Bar - Cocktails and drinks between 10 AM-11 PM.

Nearby Things to Do

The hotel provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the hotel and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.

Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Personal motorized watercraft on site 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Parasailing on site 
  • Playground on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Water skiing on site 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 200 per person (approximately)
  • Self parking fee: MXN 120 per day
  • Valet parking fee: MXN 120 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?