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Favorite amenities

Free WiFi
Outdoor pool
Smoke-free property
Grocery/convenience store
Babysitting or childcare (surcharge)

Hotel Amenities

Hotel Amenities

Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 2 restaurants, and 3 bars. This smoke-free hotel also offers room service (limited hours) to its guests.

Additional hotel amenities include complimentary wireless Internet access, 5 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.

  • Concierge services 
  • Beach bar 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Number of floors - 19 
  • Bar/lounge 
  • Conference space 
  • Dry cleaning/laundry service 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Free WiFi 
  • Total number of rooms - 400 
  • Meeting rooms 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Number of restaurants - 2 
  • Number of meeting rooms - 5 
  • Snack bar/deli 
  • Beach umbrellas 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Outdoor pool 
  • Wedding services 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Krystal Beach Acapulco offers 400 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Acapulco hotel provides complimentary wireless high-speed Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Cable TV service 
  • Television 
  • Private bathroom 
  • Air conditioning 
  • Balcony 
  • Shower only 
  • Blackout drapes/curtains 
  • Iron/ironing board 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Phone 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Free WiFi 
  • Rollaway/extra beds available 
  • Connecting/adjoining rooms available 
  • Room service (limited hours) 

Where to Eat

Aquamarina - Serves international cuisine. Breakfast from 7 AM-Noon. Lunch from 1-5 PM. Dinner from 7-10 PM. Poolside snacks and a la carte between Noon-1 PM and 5-7 PM.

The Palapa - Serves international cuisine as well as fish and seafood between 1-5 PM. Reservations are required.

Snack Bar - Snacks, cocktails, and drinks. Open between Noon-7 PM.

Lobby Bar - Cocktails and drinks between 10 AM-11 PM.

Pool Bar - Cocktails and drinks between 10 AM-11 PM.

Nearby Things to Do

The hotel provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the hotel and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.

Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Fitness classes on site 
  • Parasailing on site 
  • Playground on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Water skiing on site 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No cribs (infant beds) available

Hotel Name

  • Krystal Beach Acapulco
  • Krystal Hotel
  • Krystal Hotel Acapulco Beach
  • Krystal Beach Acapulco Hotel

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