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Quinta Real Acapulco

4.5 out of 5.0

Recent guest reviews

Spectacular setting on a cliff with amazing views of Playa Revolcadero. The hotel is pretty old. Amenities are mediocre. Rooms are generously large and comfortable with micro balconies. The gym is a joke. Only one treadmill and super hot without ventilation! The pool area is nice and private. Privacy is the key word for this place. The beach is quite private. Keep in mind that the ocean can be pretty violent in this part of Acapulco so always keep an eye on your children if you bring them. The elevators are as hot as an oven so we decided to walk up and down the stairs which is great if you are in good shape. Otherwise be prepared to sweat. No AC in restaurant and bar. The views from the lobby are spectacular. Service was wonderful. Everyone was friendly and attentive despite the 100'F temperatures! We were here for a 50th birthday party and it was so much fun! Overall a good experience. Not luxurious but still comfortable.

The hotel is beautifully located in a small hill over the beach and it has indeed great views, service is perfect as they are all very attentive and kind in every detail. Food was also good. We were at the spa, where Javier and Jenny gave us an amazing massage. However, facilities need to be refurbished and need maintenance, as an example, our shower needed to be replaced because it was not working properly, even at the spa. Structure is old and need to be modernized. Wifi didn't worked in our room, it perfectly worked at the public areas, but not in the room. The other bad thing about the hotel was the beach, it's not good at all, it's dark, not that clean and hazardous.

The ladies in the front desk of name rosa m salgado and hannah did not informed me until i was going to pay that i have to pay for a 15 yr old child almost 40 dlls per night i do not think its a good service I've been to most quinta real since we are members and they have necered treated us this way let alone take over an hour to do check in

Located in Punta Diamante, the rooms with beach front will offer you a great view. The rooms are very comfortable. The service is also great. The pool area is also great right next to the beach. As the hotel is located at the cliff, keep in mind you will have to take two elevators and a short walk to get to the beach or the pool area. The restaurant wasn't great and expensive. In regards of the location, it is kind of far from the Hotel Area and not possible to walk by the hotel surroundings, you will need a car or take a cab everything you want to go outside.

The hotel was beautiful and very well kept up. Lovely friendly staff. The pool area is very nice. Drinks and food were fabulous and the staff there accommodated every need and more. Very private beach. Beautiful view.

This is a great place to stay. It has a very open architecture (open bars, restaurants and front desk). Rooms are large, many with ocean view. They have a OK beach, but great pools. The front desk service could use improvement. The restaurant service is excellent and food is very good and relatively modest in cost. Their bar selection is somewhat limited.

We stayed at this hotel for a family wedding -- Our room was lovely with a tiny balcony and a nice sea view. However, you need to tae two elevators to get to the pool/beach area and from the room hike up stairs to the restaurant. Try not to forget anything in your room! I had read reviews that were not great about the restaurant. But we had breakfast there 4 mornings and it was fine, although not terribly economical. Only the last morning the service was horrendous -- and we did have a lovely dinner there one evening. Drinks and food at the pool bar were fabulous and pool attendants plumped up big pillows and spread out towels like they were welcoming royalty --very nice. Check-out was excruciating, however -- lots of photocopying and signing and whatever while cab to airport was waiting...The place is great if you don't want to leave -- there is NOWHERE to walk to and cabs are expensive. But for a short stay it is a delight.

The hotel was very much to my expectations, the view is incredible, the seaside has a beautiful and wide beach. The room was excelent, and the amenities were very nice (tasty chocolates!). However the attention received by one of the concierges named Oyuky Aranza was terrible. She is the most rude person I have ever encountered in high class hotels. I don't understand how such a fine hotel could employ so incompetent people.

I just spent 4 days at the Quinta Real in Acapulco. The hotel is very nicely situated in a very private development which allows for a more secluded small hotel feel versus other larger ones such as the Princess which used to be Fairmont. The service was absolutely excellent, all that you would expect from this boutique style hotel. The food was delicious and the atmosphere and views are stunning. Our room was very nice although it did seem a little dated. However, the service, location, views and food definitely make up for any other details. The one thing I did miss was a good gym. Even though we went running along the Diamante roads alongside the Mayan Golf Course, I would really like this hotel to have a decent gym which it lacks. Always room from improvement. Even so I would definitely return

Spent 4 nights here to attend a wedding in Acapulco. The location of the hotel is great with high security and a private beach. Staff were extremely courteous and helpful. Rooms large and all have ocean views. Need to take elevator to the pool and beach area, but this was not a problem. 5 floors of rooms. We were on floor 2, so took lift to fl 5, then walked up a short distance to reception and bar/restaurant. Also walked down one flight, then elevator to pool area. Hotel is fairly private so taxi required to venture into Acapulco and to outside restaurants. But it's safe to walk the beach to the Princess Hotel or to swim in the ocean in front of Quinta Real. I highly recommend this hotel.

Paseo De La Quinta No 6 Acapulco GRO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Located in Diamante, Quinta Real Acapulco is within a few miles (5 km) of popular sights such as Bahia de Puerto Marques and Playa Revolcadero. This 61-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and free valet parking. It's on the beach and also near El Revolcadero and Capilla Del Atardecer.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All of Quinta Real Acapulco's 61 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and phones. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Ironing boards are also standard.


Property features

Quinta Real Acapulco features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free valet parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a picnic area.

Room options

Grand Class

Full 2 | Sleeps 4

Master Suite

Full 2 | Sleeps 4

Grand Class Suite

Full 2 | Sleeps 4

Master Suite

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 127 reviews