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Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Diana the Huntress

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Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive

2 outdoor pools
Poolside bar
Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, minibar, in-room safe, laptop workspace
Outdoor banquet area
Game room

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • All inclusive
  • Gym
  • 24/7 front desk

Explore the area

Map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860
  • Diana the Huntress
    ‪3 min drive‬
  • Condesa Beach
    ‪5 min drive‬
  • Papagayo Beach
    ‪5 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪14 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Partial Ocean View

  • 624 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Shower, free toiletries, towels

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 624 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Ocean View (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

  • 624 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

  • 624 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Ocean View (Preferred Club)

Family Room, Ocean View (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ocean View (Preferred Club)

  • 947 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

  • 1432 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club) | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mountain View

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Mountain View

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Acapulco

Located in Costera Acapulco, Dreams Acapulco Resorts & Spa - All Inclusive is within a few miles (5 km) of popular sights such as Diana the Huntress and Condesa Beach. This 605-room, 4-star property welcomes guests with 2 outdoor pools, 7 restaurants, and free in-room WiFi.

What's nearby

  • Icacos Beach - 5 min walk - 0.3 miles
  • Diana the Huntress - 3 min drive - 2.4 miles
  • Condesa Beach - 5 min drive - 2.6 miles
  • Parque Papagayo - 5 min drive - 3.5 miles
  • Papagayo Beach - 5 min drive - 3.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬4 min walk
  • ‪Jugos y tacos California - ‬2 min walk
  • ‪Lupe de Arena - ‬9 min walk
  • ‪Tacos Tumbras - ‬7 min walk

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Diana the Huntress
Guests staying at Dreams Acapulco Resorts & Spa - All Inclusive enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Valet parking is offered for USD 10 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a conference center, a business center, and a free kid's club.
42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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The price is $215
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Coco Cafe
  • El patio
  • La Ceiba
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Designer stores
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 14 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered valet parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco

Frequently asked questions

Is free cancellation available at Dreams Acapulco Resorts & Spa - All Inclusive?

Dreams Acapulco Resorts & Spa - All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Dreams Acapulco Resorts & Spa - All Inclusive?

This property is situated in Costera Acapulco, just steps from Icacos Beach, and within a 10-minute walk of Naval History Museum and Casa de la Cultura. You'll also find Papagayo Beach and Diana the Huntress within a short drive.

Will I be able to park at Dreams Acapulco Resorts & Spa - All Inclusive?

Yes, uncovered valet parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Does Dreams Acapulco Resorts & Spa - All Inclusive have a casino on the premises?

No, Dreams Acapulco Resorts & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Acapulco Resorts & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Dreams Acapulco Resorts & Spa - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 4 bars, and a poolside restaurant.

Are there hot tubs at Dreams Acapulco Resorts & Spa - All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Dreams Acapulco Resorts & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Dreams Acapulco Resorts & Spa - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Will Dreams Acapulco Resorts & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Acapulco Resorts & Spa - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Dreams Acapulco Resorts & Spa - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Dreams Acapulco Resorts & Spa - All Inclusive?

The closest major airport to Dreams Acapulco Resorts & Spa - All Inclusive is General Juan N. Alvarez Intl. Airport (ACA), which is 9.7 mi away (24 minutes by car).

Are there rooms with balconies at Dreams Acapulco Resorts & Spa - All Inclusive?

Yes, every guestroom at Dreams Acapulco Resorts & Spa - All Inclusive comes with a balcony with some featuring ocean or park views.

Does Dreams Acapulco Resorts & Spa - All Inclusive offer wedding services?

Take advantage of the wedding venue at Dreams Acapulco Resorts & Spa - All Inclusive if you plan to say "I do" during your trip.

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 106 out of 398 reviews
Rating 8 - Good. 96 out of 398 reviews
Rating 6 - Okay. 78 out of 398 reviews
Rating 4 - Poor. 58 out of 398 reviews
Rating 2 - Terrible. 60 out of 398 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great.
Stayed 7 nights in Oct 2023

2/10 Terrible

Lucinda

Stayed 4 nights in Oct 2023

6/10 Okay

Rebeca Isabel

Stayed 3 nights in Sep 2023

10/10 Excellent

María del Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

WENDY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there is more things do to at night
Stayed 3 nights in Sep 2023

2/10 Terrible

Jonathan

Stayed 2 nights in Sep 2023

6/10 Okay

OSWALDO

Traveled with family
Disliked: Property conditions & facilities
No debería ostentar el nombre DREAMS le falta mucho para la calidad de un DREAMS tipo Cancún
Stayed 3 nights in Aug 2023

2/10 Terrible

Alicia Yasmin Cisneros

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The restaurants had the same food. The nightlife and pool life was very boring. The whole hotel itself looked old and not new. Some of the staff members were nice - but others were not so nice.
Stayed 5 nights in Jul 2023

4/10 Poor

Geraldine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The facilities and building are too old. The food is not good.
Stayed 2 nights in Jul 2023

2/10 Terrible

Scarlet

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely horrible. The bad reviews are very accurate. It's very dirty, the food is terrible (tons of flies on everything) and the staff is not welcoming. This stay is one of the biggest regrets I've ever had traveling. Do NOT waste your money on this place. It has a bad vibe and I could not wait to leave.
Stayed 4 nights in Jul 2023

8/10 Good

Maria Dolores

Traveled with family
It’s good just need to improve the food
Stayed 3 nights in Jul 2023

10/10 Excellent

DULCE ARIANNA

Stayed 1 night in Jul 2023

6/10 Okay

Alicia

Traveled with partner
Liked: Cleanliness, staff & service
La propiedad y servicio están “bien” pero la comida es demasiado como de “comida rápida” y acabas pidiendo sólo lo mismo “seguro” lo que si el servicio son muy Amables

10/10 Excellent

jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy vacations with your family!!!

6/10 Okay

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Eladio

Stayed 1 night in Jun 2023

10/10 Excellent

NAYELY

Stayed 3 nights in Jun 2023

2/10 Terrible

Eduardo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Mal mantenido, falta de personal. HORRIBLE HOTEL

La comida, comparable a una fonda. Mantenimiento deplorable, falta de personal y sin aire A/C en areas comunes cerradas (esto ultimo una pesadilla) Tienen y prometen muchos bares y restaurantes pero jamas los tienen abiertos. El personal amable pero nunca te resuelven cosas sencillas y basicas como falta de toallas, se les acaban lo hielos, sin aire acondicionado en areas comunes, etc. Rescatable el area VIP del piso 21 y la excelente atencion de Elizabeth Garcia y su equipo.
Stayed 4 nights in May 2023

2/10 Terrible

Jennifer, Collingswood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible trip, we arrived at 11:00 and they wouldn't let us use the pool or eat, they said we would have to wait until 1:30 or pay $30 per person, same with check out, if we wanted to use facilities after 12:00 we had to pay $30 per person. Pools were very dirty, waiters at restaurant and drink service were rude and didn't really serve us. If you go to the bar they ignore you and only help the waiters. The restaurants have an hour wait for every meal and the food is gross. Room service, my son found a cockroach and 2 hairs in his fries and a bone in his hamburger. Laura at front desk is rude, Virginia in the buffet is rude, the guards at front are rude, they didn't even want to let us park our car early, and we had to pay $120 pesos a day for parking. Door men are also rude, don't offer to help with bags. I went to dreams in riviera maya and it was a totally different experience, this dreams is really bad for what we paid.
Stayed 3 nights in May 2023

2/10 Terrible

Alejandra

Stayed 3 nights in May 2023

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Mi experiencia fue de sorpresa porque tanto las instalaciones, comida y el servicio son muy buenos y hacen que los días de descanso sean más confortables
Stayed 3 nights in May 2023

4/10 Poor

ELIZABETH

Disliked: Room comfort

Hospedaje en Dreams

Mis comentarios sobre mi estancia los tres dias fueron de reportar el aire acondicionado porque no enfriaba se reporto y nunca quedo; el bufet de alimentos de poca variedad y sabores muy simples no fue de mi agrado sobre todo el pescador; el hotel estaba en un 50% de ocupacion habia que esperar en atender en restaurantes; la relacion precio servicio el precio es caro. No volveria a hospedarme ahi.
Stayed 3 nights in May 2023

10/10 Excellent

Edgar

Stayed 2 nights in May 2023

10/10 Excellent

Coral

Stayed 1 night in May 2023

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice
Stayed 2 nights in Apr 2023

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